Reviews (143)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly design and exceptional support, noting its quick and efficient setup. The intuitive interface is easy for those with minimal technical skills, and features like HTML viewing and video embedding are particularly useful. Merchants appreciate the app's ability to improve productivity and customer satisfaction, with multilingual support and comprehensive FAQ solutions that reduce repetitive inquiries. Additionally, its affordability and easy migration from other FAQ apps are valued, along with the ability to enhance website aesthetics and customization to align with various store designs.

August 6, 2021

Amazing support and great first time experience - willing to go above and beyond to help meet our needs.

Sovereign Silver
United States
About 2 hours using the app
August 30, 2021

Super awesome APP, very nice style, customer service is also very attentive, highly recommended! ! !

Coscelia
Hong Kong SAR
About 1 hour using the app
May 9, 2022

I chose this app because I love the appearance. I believe it is a friendly interface for my customers. The customer service is very attentive and helpful as I learn the process of setting up a Shopify store.

thenamelymine
United States
About 1 hour using the app
Edited September 15, 2021

Very clean app, fast, and amazing design, best you will find. Jovis is also a great support with difficult questions and has a wealth of knowledge, this app is well priced and does much better than others. Do yourself a favour and install this you will not be disappointed. I have tried a few help centre, FAQ apps and have found none that compares.

revival
Australia
About 1 hour using the app
April 13, 2021

Great app and the support was even better. I would definitely recommend this to anyone needing a help center.

TC Nutrition Canada | Expect Results
Canada
37 minutes using the app
December 13, 2022

I used this App in my store and it's already looking great! It's very simple to set up and you get a lot of different design and layout options. The precise user interface and good handling adds a lot of trust and value to every shop.
Every plan is definitely worth the price!

Vealotus
Germany
25 minutes using the app
February 11, 2021

Very impressed so far. Still a few tweaks missing here and there but definitely worth it and will convert into a paid customer as soon as the paid plan comes out!

Canvas by Numbers
Spain
Edited October 28, 2021

Used this app to set up a simple but professional FAQ page / help centre for my customers and really happy with it so far. It looks great and fits my theme perfectly. Just using the basics for now but looking forward to trying more features soon. Thanks to Jovis in Support for helping me troubleshoot the set up!

Lace & Tassels
Ireland