Reviews (143)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly design and exceptional support, noting its quick and efficient setup. The intuitive interface is easy for those with minimal technical skills, and features like HTML viewing and video embedding are particularly useful. Merchants appreciate the app's ability to improve productivity and customer satisfaction, with multilingual support and comprehensive FAQ solutions that reduce repetitive inquiries. Additionally, its affordability and easy migration from other FAQ apps are valued, along with the ability to enhance website aesthetics and customization to align with various store designs.

January 10, 2023

Love this app! So much better than our previous Helpdesk and FAQ center and their support team is superb.

Cowboy Pools
United States
6 months using the app
October 8, 2021

I've tried many FAQ apps and chose this one because of its ease of use and absolutely love the styling. Very easy to setup. Customer service is also great!

ZePooch, plein-air canin
Canada
5 months using the app
December 16, 2022

It is a very great app—my favourite is this.
The function is many, there is also a very beautiful design.
And support is a man of kindness.
I can't point out worse.
Featured for everyone!

Download GoGo!
Japan
5 months using the app
April 3, 2022

Great App! Functions without any problems. And when there are problems the support is just amazing! Thanks for this super app. It makes FAQ pages so much easier.

THEIA SHOP
Germany
5 months using the app
March 3, 2022

Brilliant app, it's free and a clean design. I really like the support team as well, Sarika was very helpful. They even have live chat support.

RunPods
United Kingdom
5 months using the app
February 22, 2021

Worth the pay, easy to use and amazing features. Besides that, customer service are really helpful and able to provide great support. nicely done :)

I'm bracingg
Malaysia
5 months using the app
June 18, 2021

Very good app. There's a lot of functionality to it, and you can really fill out the requisite information for your store in a coherent way with it.

Hipsters Remedy
United States
4 months using the app
Edited January 9, 2023

Gli assistenti sono molto gentili, e molto interessati ad aiutarti, lo propongo aha miei amici in futuro...

Mode Italia
Germany
4 months using the app
November 24, 2021

They are so nice and always wait online to help me solve the problems! Perfact service and professional skills, thanks so much!

Richword
China
4 months using the app
March 2, 2021

Really great app, great design of the FAQ. At first the FAQ didn't appear on my shop so I contact the customer service and they fix it. Really quick and effective. I recommend.

Libres et Égaux
Réunion
4 months using the app
Corner: Referrals, Upsell & Rewards replied March 3, 2021

Hi Libres Team,

Thank you so much for your very liberal review!! Yes we have now added a better step by step tutorial regarding adding a link to your FAQ page to your Shopify store.

Thanks for pointing out your difficulty. Thanks to you, we were able to improve the experience for other Shopify merchants signing up in future!