Reviews (19)
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We can't recommend Swap strongly enough. The service works perfectly, the setup was effortless, and the service is outstanding.
SWAP global has been great for our company. All orders are able to be delivered internationally with no unexpected costs which has left our customers very satisfied. The SWAP team is always an email away to answer any questions and they are always very professional and efficient.
This is really very good. For any brand selling cross border, I'd recommend SWAP global/ SWAP returns. Makes a complex process nice and simple and integrates easily across Shopify. SWAP Global enables all of our international sales.
Swap Global has helped us transition from another cross border e-commerce platform. They are supportive and on hand at all times, and can help with anything. Lovely team, very professional and have a very clear, simple dashboard and app service. Thanks so much Swap & Team!
Great team, great product. It's the best cross-border solution on the market. Massively recommend!
The team at swap have been incredible helping us set up and progress internally. Very responsive and attentive- and their cross-border solution has been a game changer for our brand. We've made huge cost savings by using their discounted shipping rates, and with them handling all duties and taxes and compliance, we've been able to really focus on the sales.
The platform is easy to use and intuitive. Analytics are easy to understand and their bespoke approach to our individual needs was refreshing. Highly recommend for anyone looking to start selling internationally as they'll able to implement their solution very quickly and easily.
Moving to Swap Global was a smooth and well-supported process. The team is responsive, knowledgeable, and genuinely helpful whenever we need them. Their platform is clear and easy to navigate, making cross-border e-commerce much more straightforward. Highly recommend working with them!
Swap are an absolute pleasure to work with and have really simplified cross-border commerce for our brand. We couldn't recommend them highly enough and would encourage anybody looking for an easy way to improve international expansion to choose Swap.
We have been using SWAP global now since the beginning of September 2024 and have been really pleased in the performance of the system.
We have an improved customer journey and transparency with costs, better control over pricing and shipping and having the ability to have fixed pricing for independent regions - none of which we had access to before.
The onboarding team have been amazing and getting us set up and running in record time and are always on hand to answer question and tweak our set up. Can't fault them at all.
If you combine this with their awesome returns portal then you have a fantastic cross boarder solution for shipping and reutrns.
Highly recommend!
Swap has completely transformed our approach to international shipping. Not only have the team been instrumental in helping us identify serious issues in our shipments [leading to many upset customers] but the team have been fantastic in supporting our set up with duties, taxes and markets based segmentation. I cannot stress how important this app is for us growing as a business.