Reviews (222)

Overall rating
4.3
Counts per rating level
  • 71% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this photo editing app for its comprehensive features that enhance business efficiency, such as bulk editing, background and watermark removal, and resizing. It's noted for saving significant time and improving the professional look of product images, which boosts store aesthetics and potentially increases sales. The user-friendly interface and reliable performance in tasks like squaring images and optimizing file sizes are also appreciated, along with responsive customer support that quickly resolves issues.

August 5, 2019

i used this app to remove backgrounds and change the background to my theme colors. The app isn't intuitive and there isn't written material on how to use it. I was frustrated because I would try to begin a task, only to find out that I had to use the "paid" plan in order to remove the background. I'd rather they offer an app with all the options and we pay one price!

Claudia's Closet
United States
Over 3 years using the app
Engage Apps replied August 7, 2019

Hi, our records indicate that you've used this app to edit over 500 product photos - probably saving you lots of time! It would have been great to include this info as well. As for the cost for using the remove background tool - we explain this on the Front Page, on the Purchase Membership page, Faq Page, and within the Options menu (mouse hover over the menu option). It's also been commented on several times in the reviews section. We try to be as clear about it as possible - this is a pay-per-use feature, regardless of membership, because we also must pay for every use. We are unable to offer unlimited usage of a pay-per-use tool (removing backgrounds automatically via some computer code it extremely complicated to build... imagine all the different use cases!) . I hope that clears it up. Cheers

January 1, 2021

he app is so smart and helpful and you can achieve a lot by using it but the slowest app I have been used online

Birmon
United States
Over 2 years using the app
May 8, 2019

Helpful app. don't mind to pay. but better have plan for unlimited background removal. .............

Koocoolau
Australia
Over 1 year using the app
August 12, 2020

it's ok. not amazing but does enough. Annoying that they ask you for a review after a day of using it and pops up every time you login to use

Suffer Fools
United States
About 1 year using the app
May 8, 2019

Since I been using Swap for around Three Week, I like the removable Process but the software work a little slow when opening which could be better.
LaVern

FashionWomanStore.com
United States
6 months using the app
Engage Apps replied December 5, 2019

Hey there, thanks for your review. I hope you're enjoying our app. Is there anything I can do to make this a 5 star review?

May 2, 2019

Used for a week, the swaps go fast.
pretty decent editor on the computer use.
dont need a membership.

Ritzy_ByCecilia
United States
4 months using the app
June 17, 2018

great app working very efficiently

Tokx Fam
United Kingdom
3 months using the app
Engage Apps replied December 5, 2019

Hey there!

Thanks so much for your feedback. As it seems you enjoyed our app is there anything more I can do it make it a 4-5 star review?

September 8, 2019

Using this app to edit my photos. Message to review this app is too annoying. But app is pretty good. Thinking about buy full version

babygreenkid
Russia
2 months using the app
Engage Apps replied September 11, 2019

Hi thanks for letting us know. We've made some changes to the review popup. Can you kindly edit your review? Cheers

February 6, 2021

Good, but hang a lot of time and can not remove watermark every pictures.
This app request review every single time when you use.

2KawaiiStore
United States
About 2 months using the app
Edited April 30, 2019

First I was shocked the prices at Shopify are much smaller then prices directly in app once uploaded... As Shopify removed his image editor I was forced to seek other options.

Paying full price for the app just to finding out there is not a zoom on the picture in edit mod, app constantly crashes, and takes forever to edit single picture with screen saver that making me feel dizzy.

When selected EDIT mod you can apply overlay only rectangular or squere shape not round or oval. (As you know sometimes is very tricky to remove unwanted object from the picture. Pencil would be an option!

I am not saying that you should not download! But be ready to deal with app of great potential but still in baby age :)

by HUBENY
United Kingdom
About 1 month using the app
Engage Apps replied April 30, 2019

We offer a free trial and free cash credits for all features in the app, so that users know exactly how it all works before purchase. As for the zoom feature - do you want to make the product in the photo appear larger? If so, we have this tool in our 100% free editor. The tool is called CROP EDGES. Just remove the edges around a photo, and the object will then appear larger in your shop. It's just not called ZOOM, but it's the same exact result without any quality loss.