Swap Returns & Exchanges
- Pricing
-
$350/month
- Rating
- 5.0 (27)
- Developer
- Swap Commerce (Dev)
Featured images gallery
A global returns platform that streamlines exchanges, credits, and every return.
Swap Returns gives you a branded, streamlined portal for managing every return. Offer instant exchanges, flexible credits, and custom return rules while keeping full visibility across each order. Swap integrates with your existing systems, simplifies reverse logistics, and helps you deliver a smoother experience for both customers and your team.
- Offer instant exchanges for any product
- Create custom return rules for every scenario
- Provide store credits and incentives with ease
- Use one branded portal for all returns
- Analyse customer feedback and return reasons with Swap AI Insights
Languages
English
Works with
- Brightpearl
- Gorgias
- Klaviyo
- Mintsoft
- Patchworks
- Peoplevox
Categories
Return options
Pricing
Advanced
$350 / month
or $3,465/year and save 18%
Additional charges may apply
Features
- Unlimited features
- Upselling exchanges
- Global shipping services
- Tracking
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (27)
- 100% of ratings are 5 stars
-
0% of ratings are 4 stars
-
0% of ratings are 3 stars
-
0% of ratings are 2 stars
-
0% of ratings are 1 stars
Swap Returns/Global has been an integral part of our workflow for the past 2 years. What stands out the most is their commitment to product evolution. They worked closely with us to ensure the tool addressed our unique challenges. The level of support is top-tier.
We have been using SWAP for our returns for over a year now, and it has made the returns process seamless and efficient for customers, as well as making the process easier for us as a company to view/edit. The team are also really helpful, friendly, and quick to respond to any queries we have about the portal.
Would definitely recommend!
We've worked with Swap for over a year on Global and Returns, and are soon to onboard with Swap Clear. They're a vital partner for our brand now. It gives me confidence knowing they're experts who move quickly to solve problems for their clients. Highly recommend them, and our CSM Lara has been excellent throughout.
Support
App support provided by Swap Commerce (Dev).
Resources
Developer
86-90 PAUL STREET, London, ENG, EC2A 4NE, GB
Launched
January 4, 2024
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
-
Sensitive data
Name, email address, phone number, physical address
-
Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
-
Store owner
Name, email address, phone number, physical address
-
Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, gift cards, store credit, Online Store
-
Edit customers
Customer data
-
Edit products
Inventory, products, product listings, collections
-
Edit orders
Assigned fulfillment, draft orders, order fulfillments, merchant managed fulfillment, order edits, all order history, returns, shipping information
-
Edit discounts
Discount codes and promotions
-
Edit gift cards
Gift cards
-
Edit store credit
Store credit account transactions
-
Edit Online Store
Online Store pages, Online Store script tags, theme
-
Edit other data
Locations, Shopify Markets settings, price rules, product and variant inventory, product in-store pickup availability and locations
More apps like this
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
