Swap Returns & Exchanges
- Pricing
-
$350/month
- Highlights
- Works with the latest themes
- Rating
- 5.0 (24)
- Developer
- Swap Commerce (Dev)
Featured images gallery
A global returns platform that streamlines exchanges, credits, and every return.
Swap Returns gives you a branded, streamlined portal for managing every return. Offer instant exchanges, flexible credits, and custom return rules while keeping full visibility across each order. Swap integrates with your existing systems, simplifies reverse logistics, and helps you deliver a smoother experience for both customers and your team.
- Offer instant exchanges for any product
- Create custom return rules for every scenario
- Provide store credits and incentives with ease
- Use one branded portal for all returns
- Analyse customer feedback and return reasons with Swap AI Insights
- Highlights
- Works with the latest themes
Languages
English
Works with
- Klaviyo
- Gorgias
- Patchworks
- Peoplevox
- Brightpearl
- Mintsoft
Categories
Return options
Pricing
Advanced
$350 / month
or $3,465/year and save 18%
Additional charges may apply
- Unlimited features
- Upselling exchanges
- Global shipping services
- Tracking
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (24)
- 100% of ratings are 5 stars
-
0% of ratings are 4 stars
-
0% of ratings are 3 stars
-
0% of ratings are 2 stars
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0% of ratings are 1 stars
So we have been using Swap for over a year now, everyone in the team have been super helpful and have really gone above and beyond to help us with any issues.
Best rates that I can find, best service I can find, we will be partnering with Swap for the long haul
We have been using SWAP for our returns for several months now and must say it has been a game changer making our returns process simple and seamless. We have been impressed with the SWAP teams' proactive approach in helping us improve the service we provide to our customers. The team have been friendly, responsive and dynamic, a pleasure to work with.
Highly recommend Swaps! The team were great to help getting me set up and running within days. Not only is this much easier for our customers to exchange and return, also looks much more professional! It makes it much easier for us as a business and saves us so much time!
The team were incredible helpful in communications, speedy responses and very friendly. With many features which already saving us money and keeping our customers happy, such as the store credit and upsell/downsells.
By far one of our favourite apps on Shopify!
Support
App support provided by Swap Commerce (Dev).
Resources
Developer
86-90 PAUL STREET, London, ENG, EC2A 4NE, GB
Launched
January 4, 2024
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner, content providers
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
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Content providers
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, gift cards, Online Store
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Edit customers
Customer data
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Edit products
Inventory, products, product listings, or collections
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Edit orders
Assigned fulfillment, draft orders, order fulfillments, merchant managed fulfillment, order edits, all order details, returns, or shipping information
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View and Sync Discounts
Discount codes and promotions
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Edit gift cards
Gift cards
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Edit your Online Store
Pages on your Online Store, script tags in your Online Store, or theme
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Edit other data
Locations, price rules, inventory of products and their variants, or product in-store pickup availability and locations
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