Swap Shipping & Returns

Swap Shipping & Returns

Pricing
From $59/month
Rating
5.0 (22)

Keep revenue in your business through instant exchanges and cut your costs with negotiated rates.

Swap incentivizes instant exchanges and store credit over refunds and reduces your logistics costs with our negotiated shipping rates. Swap is fully customizable to your brand's preferences at every stage of the journey. Our team handles all the direct relationships with return shipping carriers to give you time back you never knew you had all while improving your bottom line. Download today and learn why brands save time and money with Swap.

Swap incentivizes instant exchanges and store credit over refunds and reduces your logistics costs with our negotiated shipping rates. Swap is fully customizable to your brand's preferences at every stage of the journey. Our team handles all the direct relationships with return shipping carriers to give you time back you never knew you had all while improving your bottom line. Download today and learn why brands save time and money with Swap. more
  • Save with pre-negotiated rates with leading global carriers
  • Include full protection for every package
  • Reduce refunds by incentivizing exchanges with store credit
  • Unlock cross-border commerce to enable international business growth

Languages

English

Works with

  • Klaviyo
  • Gorgias
  • Patchworks
  • Peoplevox
  • Brightpearl

Pricing

Basic

$59 / month

or $588/year and save 17%

Additional charges may apply

  • Branded returns page
  • Auto approvals
  • Dynamic Return Postage Fees
  • Recycle & Warranty
  • Store Credit
  • Negotiated Shipping Rates

Professional

$250 / month

or $2,075/year and save 31%

Additional charges may apply

  • Full Basic Plan features
  • Variant exchanges
  • Reduced rates
  • International returns and shipping
  • Optional Add-ons

Advanced

$350 / month

or $3,465/year and save 18%

Additional charges may apply

  • Unlimited features
  • Upselling exchanges
  • Global shipping services
  • Tracking

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (22)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
August 29, 2024

The onboarding of the app is among the best Ive ever had with an app. The entire team took me through the process from start to finish and answered any questions I had quickly. The app itself is user friendly and goes above and beyond my expectations. Couldn't recommend highly enough!

Tapered Menswear
United Kingdom
16 days using the app
July 20, 2024

Highly recommend Swaps! The team were great to help getting me set up and running within days. Not only is this much easier for our customers to exchange and return, also looks much more professional! It makes it much easier for us as a business and saves us so much time!

The team were incredible helpful in communications, speedy responses and very friendly. With many features which already saving us money and keeping our customers happy, such as the store credit and upsell/downsells.

By far one of our favourite apps on Shopify!

unwontedapparel
United Kingdom
18 days using the app
January 5, 2024

Brilliant new app! Super responsive team and couldn't be happier of how it's going so far :)

Source
United Kingdom
January 8, 2024

The app we used to scale from 6 figures to 7 figures and open multiple plus stores. The app is great, the team is on hand to support. Will be using Swap for all Shopify businesses I have

Serge DeNimes
United Kingdom
4 months using the app
January 24, 2024

Swap is terrific, very easy to use, and extremely convenient. I highly recommend this to any e-commerce store owners who want a seamless return or exchange portal. Their customer service support team are great, very supportive and friendly. Their response time is phenomenal. You couldn't ask for better customer support. The upsell with store credit has been fantastic for us! 100% worth every penny.

Number Six
United Kingdom
4 months using the app

Support

App support provided by Swap-Commerce (Dev).

Developer

Swap-Commerce (Dev)

86-90 PAUL STREET, London, ENG, EC2A 4NE, GB

Launched

January 4, 2024

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