Swap Shipping & Returns

Swap Shipping & Returns

From $59/month
Rating (5.0)
Reviews

About this app

Launched

January 4, 2024

Languages

English

Works with

Klaviyo, Gorgias, Patchworks, Peoplevox, Brightpearl

Keep revenue in your business through instant exchanges and cut your costs with negotiated rates.

Swap incentivizes instant exchanges and store credit over refunds and reduces your logistics costs with our negotiated shipping rates. Swap is fully customizable to your brand's preferences at every stage of the journey. Our team handles all the direct relationships with return shipping carriers to give you time back you never knew you had all while improving your bottom line. Download today and learn why brands save time and money with Swap.

Swap incentivizes instant exchanges and store credit over refunds and reduces your logistics costs with our negotiated shipping rates. Swap is fully customizable to your brand's preferences at every stage of the journey. Our team handles all the direct relationships with return shipping carriers to give you time back you never knew you had all while improving your bottom line. Download today and learn why brands save time and money with Swap. more
  • Save with pre-negotiated rates with leading global carriers
  • Include full protection for every package
  • Reduce refunds by incentivizing exchanges with store credit
  • Unlock cross-border commerce to enable international business growth

Pricing

Basic

$59/month

or $588/year and save 17%

Additional charges may apply

  • Branded returns page
  • Auto approvals
  • Dynamic Return Postage Fees
  • Recycle & Warranty
  • Store Credit
  • Negotiated Shipping Rates

Professional

$250/month

or $2,075/year and save 31%

Additional charges may apply

  • Full Basic Plan features
  • Variant exchanges
  • Reduced rates
  • International returns and shipping
  • Optional Add-ons

Advanced

$350/month

or $3,465/year and save 18%

Additional charges may apply

  • Unlimited features
  • Upselling exchanges
  • Global shipping services
  • Tracking

Basic

$59/month

or $588/year and save 17%

Additional charges may apply

  • Branded returns page
  • Auto approvals
  • Dynamic Return Postage Fees
  • Recycle & Warranty
  • Store Credit
  • Negotiated Shipping Rates

Professional

$250/month

or $2,075/year and save 31%

Additional charges may apply

  • Full Basic Plan features
  • Variant exchanges
  • Reduced rates
  • International returns and shipping
  • Optional Add-ons

Advanced

$350/month

or $3,465/year and save 18%

Additional charges may apply

  • Unlimited features
  • Upselling exchanges
  • Global shipping services
  • Tracking

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

13 reviews

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
January 8, 2024

The app we used to scale from 6 figures to 7 figures and open multiple plus stores. The app is great, the team is on hand to support. Will be using Swap for all Shopify businesses I have

Serge DeNimes
United Kingdom
3 days using the app
January 24, 2024

Swap is terrific, very easy to use, and extremely convenient. I highly recommend this to any e-commerce store owners who want a seamless return or exchange portal. Their customer service support team are great, very supportive and friendly. Their response time is phenomenal. You couldn't ask for better customer support. The upsell with store credit has been fantastic for us! 100% worth every penny.

Number Six
United Kingdom
1 day using the app
January 26, 2024

Swap has already proven to be an efficient and practical solution to our returns issues. As we have a high rate of returns with shoes, we required a service that could meet our needs including international fulfilment over multiple locations.

Any queries and issues have been handled in a very timely manner, with diligence and respect. The team themselves helped assist us by making time for regular calls and responding with almost immediate solutions.

Their partnership with other services led us to improve both outbound and inbound shipments in turn helping us grow specific markets. We hope to be able to grow with Swap and see all aspects of our business improve. This we see creating the best outcome for customer and vendor alike.

QUOC
United Kingdom
9 minutes using the app
January 23, 2024

Great App for returns management. Allows customers to make exchanges based on stock availability and keeps money in the business through the offering of credit.

Most useful function is the collection of returns data sorted by SKU or product description allowing in depth analysis of return reasons and comments.

KITRI
United Kingdom
6 minutes using the app
January 23, 2024

We really like this service, a really smooth customer facing interface, the back end is easy to navigate and work with, we have all the customisation options we've needed including having certain products with different return rules. Any ideas or features we've wanted have usually been met with enthusiasm and implemented very quickly.

Linzi
United Kingdom
6 minutes using the app

About this app

Launched

January 4, 2024

Languages

English

Works with

Klaviyo, Gorgias, Patchworks, Peoplevox, Brightpearl

Built by Swap-Commerce (Dev)

About Swap-Commerce (Dev)

5.0 average rating

New to building apps for the Shopify App Store

86-90 PAUL STREET, London, ENG, EC2A 4NE, GB

Support

Send a message

support@swap-commerce.com

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