Swap Shipping & Returns

Swap Shipping & Returns

From $59/month
Rating (5.0)
Reviews

About this app

Launched

January 4, 2024

Languages

English

Works with

Klaviyo, Gorgias, Patchworks, Peoplevox, Brightpearl

Keep revenue in your business through instant exchanges and cut your costs with negotiated rates.

Swap incentivizes instant exchanges and store credit over refunds and reduces your logistics costs with our negotiated shipping rates. Swap is fully customizable to your brand's preferences at every stage of the journey. Our team handles all the direct relationships with return shipping carriers to give you time back you never knew you had all while improving your bottom line. Download today and learn why brands save time and money with Swap.

Swap incentivizes instant exchanges and store credit over refunds and reduces your logistics costs with our negotiated shipping rates. Swap is fully customizable to your brand's preferences at every stage of the journey. Our team handles all the direct relationships with return shipping carriers to give you time back you never knew you had all while improving your bottom line. Download today and learn why brands save time and money with Swap. more
  • Save with pre-negotiated rates with leading global carriers
  • Include full protection for every package
  • Reduce refunds by incentivizing exchanges with store credit
  • Unlock cross-border commerce to enable international business growth

Pricing

Basic

$59 / month

or $588/year and save 17%

Additional charges may apply

  • Branded returns page
  • Auto approvals
  • Dynamic Return Postage Fees
  • Recycle & Warranty
  • Store Credit
  • Negotiated Shipping Rates

Professional

$250 / month

or $2,075/year and save 31%

Additional charges may apply

  • Full Basic Plan features
  • Variant exchanges
  • Reduced rates
  • International returns and shipping
  • Optional Add-ons

Advanced

$350 / month

or $3,465/year and save 18%

Additional charges may apply

  • Unlimited features
  • Upselling exchanges
  • Global shipping services
  • Tracking

Basic

$59 / month

or $588/year and save 17%

Additional charges may apply

  • Branded returns page
  • Auto approvals
  • Dynamic Return Postage Fees
  • Recycle & Warranty
  • Store Credit
  • Negotiated Shipping Rates

Professional

$250 / month

or $2,075/year and save 31%

Additional charges may apply

  • Full Basic Plan features
  • Variant exchanges
  • Reduced rates
  • International returns and shipping
  • Optional Add-ons

Advanced

$350 / month

or $3,465/year and save 18%

Additional charges may apply

  • Unlimited features
  • Upselling exchanges
  • Global shipping services
  • Tracking

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

18 reviews

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
March 26, 2024

Its still early days from the start their customer service has been fantastc, the product itself is good - its easy to use and the fact that we can have global returns all in one place with customisable rules and fees by country is just a game changer. Its increased our automation and decreased queries into the support team.

Proviz
United Kingdom
27 days using the app
April 4, 2024

Up and running with Swap for a couple of months now and so far we're very happy with the product and also the service and support offered by the team. Would highly recommend!

Piglet in Bed UK
United Kingdom
About 2 months using the app
January 24, 2024

Swap is terrific, very easy to use, and extremely convenient. I highly recommend this to any e-commerce store owners who want a seamless return or exchange portal. Their customer service support team are great, very supportive and friendly. Their response time is phenomenal. You couldn't ask for better customer support. The upsell with store credit has been fantastic for us! 100% worth every penny.

Number Six
United Kingdom
4 months using the app
March 27, 2024

It makes the returns/exchanges process really easy, and smooth for customers, saving us so much time.

Also their tech support is super helpful and friendly. Love what you're doing guys - keep up!

Neem London
United Kingdom
About 3 hours using the app
January 8, 2024

The app we used to scale from 6 figures to 7 figures and open multiple plus stores. The app is great, the team is on hand to support. Will be using Swap for all Shopify businesses I have

Serge DeNimes
United Kingdom
4 months using the app

About this app

Launched

January 4, 2024

Languages

English

Works with

Klaviyo, Gorgias, Patchworks, Peoplevox, Brightpearl

Built by Swap-Commerce (Dev)

About Swap-Commerce (Dev)

5.0 average rating

6+ months building apps for the Shopify App Store

86-90 PAUL STREET, London, ENG, EC2A 4NE, GB

Support

Send a message

support@swap-commerce.com

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