Swift SEO Page Speed Optimizer

Swift SEO Page Speed Optimizer

Reviews (191)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for significantly boosting website speed and SEO, leading to better Google Page Insights scores and lower bounce rates. The features, including direct optimization by the app's team, are easy to use and effective. Merchants appreciate the responsive customer support and detailed reports on the optimizations and their impacts. This app is valued for enhancing online presence and user experience.

June 7, 2021

I Do Not Recommend This App. The First Day I Downloaded This App I Used It, and it Requested to optimize and speed up my theme so I let it. It Completely Destroyed My Theme And I Had To Use A Backup That Some People May Not Have. They ended up giving me a replacement 5 days later which was slower than the original theme. The Support Isn't even online when there hours say they are. Not Worth the download and definitely not worth the price, I had there premium package going through all this.

MakeupRush
United States
4 days using the app
FireGroup replied June 7, 2021

Hi there,

I am Elaine from Swift ‑ Page Speed Optimizer Support Team. Firstly, I sincerely apology for any inconvenience caused to you.

In relation to your concerns as following:

1. When you optimize images and/or optimize theme, if something went wrong in your live theme, we have the option to remove code after optimizing then your live store will be back to original while waiting for our Support Team to check and fix the problem. For more information, please kindly give this article a read: https://help.perfectapps.io/en/article/which-error-might-have-happened-when-optimizing-image-or-theme-and-how-to-resolve-5rnd6/

2. We're sorry for our delay response due to different in time zone. Our business hours are 10pm - 7am EST, Sun- Thur. Despite that, we're always willing to support our customers as soon as possible when it's out of business hour and hope you can understand for us.

As my colleague, Maria, is following you in email, please kindly check and get back to us so we can help you further. If possible, please give us a range of time that you're able to discuss so that we can serve you better.

Looking forward to hearing from you soon.

Best Regards,
Elaine
Swift ‑ Page Speed Optimizer Support Team

February 4, 2021

I am using this app, not only is the app extremely good, but the support staff were absolutely amazing. Thank you so much for a great app and great service

AndyCartwright.com
South Africa
About 3 hours using the app
FireGroup replied February 4, 2021

Hi there,

This is Eric from Swift ‑ Page Speed Optimizer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Swift users like you.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@perfectapps.io

Regards,
Eric
Swift ‑ Page Speed Optimizer Support Team

Edited February 10, 2021

The support is wonderful! I got tips on how to make the site even faster and they even adjusted my code for old uninstalled apps! I am very grateful to have found this app! Ps. my speedscore went from 24% to 89%!

Vitomalia
Germany
About 2 hours using the app
FireGroup replied February 10, 2021

Hi there,

This is Brian from Swift ‑ Page Speed Optimizer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

If there's anything else we can do to help, please let us know via our live chat or email us at support@perfectapps.io

Regards,
Brian
Swift ‑ Page Speed Optimizer Support Team

February 17, 2021

Lo recomiendo al 100% muy buen servicio postventa y atención al cliente excelente. He quedado muy contento con este programa. He podido incrementar la velocidad de la tienda un 50% más. Fenomenal, gracias al equipo de Swift.

elbeberegalo
Spain
About 2 hours using the app
FireGroup replied February 17, 2021

Hi there,

My name's Robert from Swift ‑ Page Speed Optimizer Support Team. Thank you for the loving words you've shared

We are delighted that you like our service and your feedback means a lot to us and we will do our best to deserve your trust.

If you need any further assistance, please let us know via our live chat or email us at support@perfectapps.io

Regards,
Robert
Swift ‑ Page Speed Optimizer Support Team

June 10, 2024

Swift SEO & Page Optimizer are the best. Application and team deserve more than 5 stars. To recommend :-)

Xios Store SNC
Switzerland
14 days using the app
FireGroup replied June 18, 2024

Hi there,

I'm Kaylin from Swift. Thanks for your positive review.

We hope you have a good experience with our support team and Swift app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Swift.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@onecommerce.io, we are always willing to help you!

Best Regards
Kaylin
Swift by OneCommerce

November 11, 2021

AVOID THIS APP AT ALL COSTS IT HAS CORRUPTED THE THEME ON OUR STORE!!!!
ABSOLUTELY CATASTROPHIC LOSS OF DATA DUE TO INSTALLATION OF THIS SWIFT PAGE SPEED OPTIMISER APP. From the moment our developer chose to install this app it corrupted our Theme and we have LOST SIX MONTHS WORTH OF SITE DEVELOPMENT. This is THE MOST STRESSFUL SITUATION. PLUS THEIR SUPPORT IS ABSOLUTELY USELESS AND THREE DAYS AFTER THE CATASTROPHIC CORRUPTION OF OUR SHOP THEY STILL HAVE NOT MANAGED TO RESOLVE THE ISSUES. WE ARE ANGRY BEYOND WORDS.

Somerset Foodie
United Kingdom
2 days using the app
FireGroup replied November 11, 2021

Hello there,

I am Maria from Swift ‑ Page Speed Optimizer Support Team. Firstly, I sincerely apology for any inconvenience caused to you.

We understand how serious the problem is and I am pushing your case as highest priority in our works. Our Dev is still investigating on the issue to find out the solution and fix it. It's all about our support for not updating you continuously about the progress and I'm truly sorry about that.

I'm also contacting you via email to assist you resolve the issue and make your site work well again with even better speed performance. Please kindly check out your message and give us one more chance to serve you better.

Warmest regards,
Maria

April 10, 2023

The day I installed this app was the day my website went insane. I had multiple issues right out of the gate with this one. I ran the free speed optimizer and also used their image tool to optimize 100 images. My thinking was I would test the free version, and if it worked I would pay for monthly optimizations. Test failed.

The first, and biggest problem, was that the app made a duplicate version of my website. I did not realize right away, but the "optimized" theme was downgraded from Dawn 7.0 to a modified Dawn 4.0 that was unable to update. And not just the theme it duplicated....ALL my backups were suddenly Dawn 4.0. My website is less than a year old, Dawn 4.0 was never previously installed on my site, ever.

I also had multiple product images that simply vanished and needed to be re-uploaded. On mobile, my product image swipe quit working. Even though it would say 1/4 images....It would only show one on mobile. I also had two "sale" icons on the products that were on sale, and one was half way off the screen so it was definitely causing glitches. Random icons on my website also disappeared and my website was overall glitchy. The optimizer tool got my page speed from a 28 to a 41 right away. However, the next day I was down to a 21 page speed and my website was simply not working.

I decided to try to update my website to Dawn 9.0 since 4.0 was such an old version I figured that could be part of the problem...But no, the theme was modified and could not be updated. I had to download a fresh version of my theme. None of my page templates would transfer....I would have to completely re-design my website.

So I got in touch with Shopify support hoping for an easier solution, who told me whatever the optimizer did to my theme to remove the "unused" javascrips and css, did something to my theme files. They suggested I contact the app developer support and ask for whatever they did to my website to be rolled back or removed.

The Swift app developers got back to me quickly and looked into my issue, which I was happy about. However, they came back and told me it was "impossible" that my themes were downgraded to 4.0, and that it was "unreasonable" that I did not notice immediately (Do you check what version of theme you're using every day?) They offered zero solution, and told me to go back to Shopify with their email. So I did.

Shopify support agreed that the email from the Swift app support was incredibly unhelpful and basically dodging responsibility. I spent a whopping four hours with Shopify support, and spoke to multiple people as they sent my case up the ranks to figure out why my site wouldn't update, why there were so many glitches, and why none of my page templates would transfer to my fresh Dawn 9.0 theme download from the modified 4.0 themes. After all that time, it was finally suggested that I just rebuild my page themes and redesign my website. We had to delete all my old backups that were corrupted by the Swift Page Speed Optimizer tool and start over. Devastating.

After removing all of the theme backups that were corrupted and starting on a fresh theme download....My google page speed went from a 21 to a 64. Removing whatever the Swift app did, fixed everything. My website now runs flawlessly with a vastly improved speed score. In hindsight, I should have just upgraded to 9.0 before trying this app.

I asked the Shopify support rep how a Shopify app from the Shopify App Store could so severely damage my website files...and they told me that Shopify has no control over what apps are on the app store and to use caution. They told me the best thing I can do is to leave a detailed review of what happened so other users may not have this problem. So here I am .

I give one star for the support team responding to me, thanks for the response, as unhelpful as it was. Otherwise, I would avoid this app, or any app, that automatically alters theme files. Zero stars.

Hunt Seat Paper Co.
United States
2 days using the app
FireGroup replied April 11, 2023

Hi there,

I am Seri from Swift - Page Speed Optimizer Support Team.

Firstly, we sincerely apologize for any inconvenience caused to you while you experienced our service. We always try our best to deliver the best service to our customers; however, sometimes there may have unexpected issues arisen that we cannot control. I hope you can understand our willingness to support you in any situation.

On behalf of Swift team, I truly appreciate your time spending with us in order to resolve the issues occurred. We understand this situation is not the case we both expected and we are so grateful for your collaboration with us in order to get it resolved.

Regarding the issue with code that affects your theme, please be kindly noted that our tool will duplicate the original theme and optimize on the copied version only. We have tried reproducing the issue with theme version but do not see it happen on our end. We will investigate this matter further and also collaborate with the theme developer to find out the root cause to make sure it will not happen again in the future.

In order to support you investigate the problem and fix it, we are following up with you via email, so kindly help to check your Inbox, and look forward to hearing your reply.

Kind regards,
Seri
Swift ‑ Page Speed Optimizer Support Team.

January 9, 2021

this app helped me greatly and I have never had such good customer experience. The smart preloader is excellent and my site really feels faster Thank you!

Crypto Cove
Germany
About 2 hours using the app
FireGroup replied January 10, 2021

Hi there,

My name's Robert from Swift ‑ Page Speed Optimizer Support Team. Thank you for the loving words you've shared

We are delighted that you like our service and your feedback means a lot to us and we will do our best to deserve your trust.

If you need any further assistance, please let us know via our live chat or email us at support@perfectapps.io

Regards,
Robert
Swift ‑ Page Speed Optimizer Support Team

February 16, 2021

Esta muy completa la aplicación, es bastante buena y optimiza mi pagina muy bien para que sea mas rápida. Me gusto mucho lo fácil que es usarla y la atención al cliente es excelente! Me resolvieron todas mis dudas y me dieron una asesoría muy completa sobre los planes y todas sus características.

Ideática Gourmet
Mexico
About 2 hours using the app
FireGroup replied February 16, 2021

Hi there,

This is Eric from Swift ‑ Page Speed Optimizer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Swift users like you.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@perfectapps.io

Regards,
Eric
Swift ‑ Page Speed Optimizer Support Team

Edited March 10, 2023

Great support!
The team is very helpful and reliable. High quality dev department which is always happy to help.
We strongly recommend the expert service for a top level consulting about code performance.
The app is by far one of the best tools we tested on Shopify

Blowhammer Brand
Italy
About 2 hours using the app
FireGroup replied March 11, 2023

Hi there,

Here's Harper from Swift. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Swift users like you. Thank you for the loving words you've shared, and thank you for being the best part of Swift.

Also I highly recommend you to check our blog for latest news regarding not only Swift, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@onecommerce.io

Regards,
Harper
Swift by OneCommerce