Accounting sync ‑ Synder , 257 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless integration with Shopify and QuickBooks Online, offering a high level of customization and automation in managing accounts. Features like smart rules, manual sync options, and multi-channel, multi-currency support are appreciated. Merchants value its ability to automate reconciliation, sync historical data, and categorize transactions. The intuitive interface and efficient customer service are also praised. It's particularly beneficial for businesses using QuickBooks Online, saving significant time in accounting tasks.
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Pretty happy with the app so far, it cleanly reconciles my transactions and all fees through shopify payments and paypal. There was a bit of a set up and if you're not familiar with bookeeping, you might need to make sure you set it up correctly. Only drawback so far is that it doesn't sync klarna payments.
The app works well to sync all transactions from the different platforms into Quickbooks. PROS: Allows to pretty much fully automate accounting. CONS: Monthly transactions included in your package do not roll over to the next month. Also the setup time can be quite demanding depending on the number of platforms you need to sync inc.
Using this app to sync our E-Commerce stores with QBO. The customer support has been very very helpful. So far very pleased with the app.
The app helps a lot with seamless workflow integration. Once you are done with the initial set-up (e.g. linking your platforms where Snyder's customer service is top notch support), everything is just automated - a true time saver!
The service from the customer support time is great. Keith especially has been an amazing help!
As for the app, processing times are quite long and quite pricey for high transaction businesses. Also, some key functionality is blocked until you have spoken to their onboarding them which adds further delays if you are trying to get it set up quickly.
Synder is great. What makes it great is the customer service. Syncing transactions across platforms is a bit of a daunting task, but Tina made it easy for me and my company. The only downside of the app is that it does not allow for push data from QBO to my marketplace apps (such as shopify). When you are trying to manage a large complex inventory you need to be able have QBO speak to the marketplace when new inventory has been purchased so it knows to restock. We actually solved this using another app that was free. But unlike other apps like A2X this app allows me to utilize QBO's built in inventory product costing which allows us to get accurate cost of goods sold reporting. Other apps like A2X require that you manually update the cost of goods sold in their system. When you are managing an inventory of hundreds of parts that change all the time this is a non-starter. Synder is the only product we have found that is reliable and has excellent customer service.
Customer service response time is very good. Andrey was very helpful with addressing my questions and helped me resolve my issues quickly.
It would be 5 stars but we have had some minor teething troubles which could well be down to our set up anyway. This app is saving a load of time with Invoicing. And their customer service is fast and extremely helpful.
We still need to go deeper into what the app can do but we are so happy with it so far.
Love how this app allows me to integrate so many payment platforms. I was a little confused how to setup the account, so I reached out to customer support for help. Ted was amazing! He was patient and guided me step-by-step to a successful setup!
Works well and has a small but simple learning curve. Highly recommended to sync with Shopify. Although slightly more expensive than some other apps, this one is well worth the extra cost. It has helped make our accounting more simple.