Reviews (275)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its ability to automate accounting tasks, seamlessly syncing sales, fees, taxes, and inventory with platforms like Shopify and Xero. It features an intuitive interface and offers robust customization options for transaction management. The app supports multiple e-commerce and payment platforms and provides excellent customer support. Additional resources like a YouTube channel and web demos are available to help merchants maximize its benefits.
Refine
-
By rating
Clarissa helped resolve a sync classification issue between Shopify and QBO. We started a second store and were having issue with separating transactions for each store. Her support was very helpful and will save us a lot of time going forward in managing the books in QBO. Thanks Clarissa
Synder has completely transformed how I manage my accounting tasks. Its seamless integration has significantly reduced the time spent on manual tasks by automating them. The system's intuitive interface makes it easy to navigate, even for non-technical users. I recently needed help, and Natalie assisted me tremendously. She was patient and knowledgeable. In today's world, good customer support and care are hard to come by, so this definitely earns Synder extra stars. Thank you, Natalie.
I will wait for the Synder team to create an integration so that QB inventory increases as Shopify inventory increases. I'm keeping my fingers crossed. Apart from that, they are great.
Renata was very helpful all through out until issue was fixed. Thank you.
Synder has been an absolute game-changer for my accounting needs! The integration is seamless, and it has saved me so much time by automating tasks that used to take hours. The system is intuitive and easy to navigate, even for someone who isn't a tech expert.
A special shoutout to Clarissa from customer support—she's incredibly helpful and always quick to respond. Clarissa guided me through the setup process with patience and expertise, making sure everything was working perfectly. Her support made the whole experience even better.
Highly recommend Synder to anyone looking to streamline their accounting process!
Snyder has been a time saver for our business. The integration is accurate, detailed, and saves hours a month. The system was able to get my company's gross revenues and allow me to see fees and taxes easier.
Big shoutout to George from the support team, he has helped me a few times now and has always resolved my issues during our calls.
⭐⭐⭐⭐⭐
I recently had the pleasure of working with Clarissa from the Synder Support Team, and she truly went above and beyond to solve my issue. I needed to direct taxes to different accounts for AZ and CA. Clarissa provided a creative and effective workaround that allowed me to achieve my goal.
She patiently walked me through the process of disabling the Apply Taxes setting in Synder and creating rules to map taxes to the correct accounts in QBO. Her instructions were clear and easy to follow, and she even tested the solution on her end to ensure it would work for me.
Clarissa's dedication to finding a solution and her thorough explanations made a significant difference. Thanks to her, my accounting process is now streamlined and accurate. I highly recommend Clarissa and the Synder Support Team for their exceptional service and problem-solving skills!
Incredible Tool for Streamlining Accounting Processes!
Synder has been a game-changer for my Shopify store! The app is incredibly intuitive, and the support team is responsive and knowledgeable. I love how it syncs data across multiple platforms, ensuring that everything is accurate and up to date. If you're looking for a reliable and efficient accounting solution for your Shopify store, I highly recommend Synder!
Very happy with the support we received, especially from Lana S - who was always very quick to respond despite the time difference, and the quality customizations provided by Andrew. I appreciate that they always had a sense of urgency and even responded on a weekend. The team even kept us posted after a few days so I was confident that I didn't have to chase them up, which was refreshing!
It took some time for us to customize our integration with Xero (as we have some specific requirements) and we had to try quite a few settings to get it right, but it's pretty much flawless now. It may not be the prettiest looking but it offers an advanced level of configuration within the app which achieves almost everything we need and saves so much time on bookkeeping.
Highly recommended for the time savings, reliable automation and excellent support!
I appreciate the qucik reply and fast resolvement of my problems.
I used Synder as our first bridge from Shopify to QuickBooks, worked great, due to our company moving to QuickBooks Commerce which was unexpectedly retired, we needed a solution to manage our data. After so many failed attempts to move our data, even from QB Online to QB Enterprise, the data would not import. Always failed after hours of wasted time, until we came across the Synder App and their Business Importer/Exporter. Easy quick setup and fast results. Darya from support was spot on during setup, with fast response time! Great app!