Reviews (226)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for automating and streamlining accounting tasks, notably reducing manual bookkeeping time. It integrates smoothly with Shopify, QuickBooks Online, and Xero, syncing sales, fees, taxes, and more. Features like auto-sync, historical transaction import with duplicate protection, and flexible data syncing options are highlighted. The responsive customer support and intuitive interface with educational resources further enhance the user experience, making it a valuable financial management tool.

June 29, 2021

Very useful App, that makes your life easier. It is a bit tricky to figure out the sales tax portion in your own state, but still much easier than doing it manually. Sascha was very helpful ins resolving my issues and answered all my questions!

Signage Safety Shop
United States
9 months using the app
November 13, 2023

We have struggled in the past with the manual burden of syncing the Shopify transactions into QBO. This application definitely decreases the manual burden and helps to reconcile our books. There is a learning curve if your QBO needs to be set up a particular way to integrate properly. Still working through why certain transactions get "skipped" in the syncing process.

Yacht Armor
United States
9 months using the app
January 31, 2023

We had issues with reconciling Shopify deposits with the Bank feed using Synder. Synder listened to our issue, which I believe is a "we" larger than just our firm, and is updating their Journal Entries to accommodate days there are more than one deposit. They listened, they are easy to work with, they are professional. Support is critical to work with these apps.

Dangkeebs
United States
9 months using the app
Edited June 14, 2023

Synder is user super friendly. I love working with this app. And when issues appeared I always was able to reach out support team and resolve all of my issues. Kay, Andrew and Vita are super professional in their approach of fixing problems! Truly Recommend!

Zoop Brand
United States
9 months using the app
November 14, 2023

We have Quickbooks Desktop for Canada and Synder works perfectly between Shopify and Quickbooks. Many hours saved with the sync of transactions, and the easily mapping of our products from Shopify to Quickbooks Desktop. Our accountant is really enjoying it!

SOS Miss Dolittle
Canada
8 months using the app
September 23, 2022

Im a one-man show and the app is really helpful for streamlining processes. The support is very quick to respond and helpful

The Good Tee
Canada
8 months using the app
April 15, 2022

I used this app to integrate Shopify, Paypal, and Stripe. It has saved a lot of time, which I'm sure everyone can appreciate. The customer service is 5 star, they will call you back from a missed call, chat online immediately and schedule video calls if needed in a timely manner. Felix has been most helpful!

Meditation Mount
United States
8 months using the app
Edited June 29, 2021

We have been using this app for over 4 months now, to sync our Shopify and Square transactions with QB - and we are 100% satisfied with the service. The app is easy to configure, and the customer support is superb. Lizzie has been especially super helpful! She has helped us with every step, from the initial setup and configuration to monthly updates and occasional questions from Quickbooks team. This is one of a few apps that let's you separate Shopify fees from the rest of the transactions - so your QB bookkeeper/accountant will love it. Definitely deserves 5 stars review!

Little L's Artisan Dog Treats
United States
7 months using the app
May 19, 2022

Synder has helped reduce manual works of entering sales from Shopify. and Tina is great support who is always available to help

Archer and Olive
United States
7 months using the app
Edited July 27, 2021

The platform continues to improve and the team is knowledgeable and informative. Thanks to Anastasia, Kiryl, George, and others for their exceptional customer service -- taking the time to thoroughly detail processes and resolutions.

Fenwick Equestrian
United States
7 months using the app