Reviews (226)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for automating and streamlining accounting tasks, notably reducing manual bookkeeping time. It integrates smoothly with Shopify, QuickBooks Online, and Xero, syncing sales, fees, taxes, and more. Features like auto-sync, historical transaction import with duplicate protection, and flexible data syncing options are highlighted. The responsive customer support and intuitive interface with educational resources further enhance the user experience, making it a valuable financial management tool.

June 12, 2025

Good app and does what it should. A bit expensive and could use a couple more feature to tailor it to your exact needs but overall very happy.

Arctic Sammy
New Zealand
6 months using the app
March 17, 2025

Great software and even better customer service team. Clarissa was extremely helpful in quickly resolving and issue and helping me adjust our settings so it doesn't keep happening. Thanks!

Taylor Custom Rings
United States
About 2 years using the app
May 1, 2025

Customer service is always very helpful and quick to reply!

Big Frig
United States
Over 4 years using the app
April 21, 2025

Fantastic app. Does exactly as we require. Recommend.

West Berkshire Roastery
United Kingdom
Over 3 years using the app
June 16, 2025

Synder helps me enormously by simplifying the process of reconciling payments from Shopify and PayPal into my Xero accounting platform. Before Synder it was an almost impossible manual process, but with Synder it's a simple one-click process.
Setup would have been complicated for me, but the Synder support team did it all for me. Could not have been easier.
And when needed, Synder support were both responsive and helpful in helping me through additional setup issues where my lack of knowledge was the limiting factor!!
Yes, it's a little expensive, but if I think of what I'd have to do if I didn't have Synder - well, it would be impossible!
Recommended.

SLBMoto
United Kingdom
October 30, 2024

Clarissa helped resolve a sync classification issue between Shopify and QBO. We started a second store and were having issue with separating transactions for each store. Her support was very helpful and will save us a lot of time going forward in managing the books in QBO. Thanks Clarissa

YaYaYum Boards
United States
About 4 years using the app
September 3, 2024

Synder has completely transformed how I manage my accounting tasks. Its seamless integration has significantly reduced the time spent on manual tasks by automating them. The system's intuitive interface makes it easy to navigate, even for non-technical users. I recently needed help, and Natalie assisted me tremendously. She was patient and knowledgeable. In today's world, good customer support and care are hard to come by, so this definitely earns Synder extra stars. Thank you, Natalie.

I will wait for the Synder team to create an integration so that QB inventory increases as Shopify inventory increases. I'm keeping my fingers crossed. Apart from that, they are great.

Source & Self
United States
Over 1 year using the app
August 9, 2024

Synder has been an absolute game-changer for my accounting needs! The integration is seamless, and it has saved me so much time by automating tasks that used to take hours. The system is intuitive and easy to navigate, even for someone who isn't a tech expert.

A special shoutout to Clarissa from customer support—she's incredibly helpful and always quick to respond. Clarissa guided me through the setup process with patience and expertise, making sure everything was working perfectly. Her support made the whole experience even better.

Highly recommend Synder to anyone looking to streamline their accounting process!

memery
United States
6 months using the app
July 23, 2024

⭐⭐⭐⭐⭐

I recently had the pleasure of working with Clarissa from the Synder Support Team, and she truly went above and beyond to solve my issue. I needed to direct taxes to different accounts for AZ and CA. Clarissa provided a creative and effective workaround that allowed me to achieve my goal.

She patiently walked me through the process of disabling the Apply Taxes setting in Synder and creating rules to map taxes to the correct accounts in QBO. Her instructions were clear and easy to follow, and she even tested the solution on her end to ensure it would work for me.

Clarissa's dedication to finding a solution and her thorough explanations made a significant difference. Thanks to her, my accounting process is now streamlined and accurate. I highly recommend Clarissa and the Synder Support Team for their exceptional service and problem-solving skills!

VanUp Offroad
United States
Over 1 year using the app
December 5, 2024

Great App, has saved me so much time and money, I had a slight issue, which was my own fault and Veronika helped me solve swiftly.

The Crafty Black Dog
United Kingdom
23 days using the app