Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of product customization options, reporting an increase in conversion rates due to the unique shopping experience it provides. The support team is praised for their responsiveness and assistance, even with non-English shops. Despite an initial learning curve, merchants find the app easy to use. Regular updates and affordable pricing plans are also highlighted. It's recommended for those looking to enhance customer satisfaction through personalization.

February 17, 2023

Sehr gute App für Einsteiger. Es ist Bezahlbar und beinhaltet einen sehr guten Support!

Leider finde ich es ab 350 Bestellungen etwas teuer und mal schauen, wie es ab dann weitergehen soll. Daher der eine Stern abgezogen.

Photohaul
Germany
5 months using the app
teeinblue replied February 19, 2023

Vielen Dank, dass Sie sich die Zeit genommen haben, die Bewertung zu teilen. Wir schätzen Ihr Geschäft und Ihr Feedback zu unseren Preisen.

Wir sind vielleicht nicht die billigsten oder teuersten auf dem Markt, aber wir versuchen immer, unserer App den größtmöglichen Mehrwert zu verleihen. Und ich hoffe, Sie werden unseren Service in Bezug auf Kundenerfahrung, Funktionen, Geschwindigkeit und persönliche Betreuung angemessen schätzen.

Wann immer Sie Hilfe benötigen, lassen Sie es uns wissen.

Edited September 9, 2021

I only deliver in UK, and you dont seem to link to any UK based printers. Pity, you seem like exactly what i need

Landmarc Gifts
United Kingdom
5 months using the app
teeinblue replied September 10, 2021

Hi there,
In the list of integrated providers, you can try Printify - they have many UK-based printers.
Plus, you don't need to link to a provider to use our app. You can still run a personalized product without a provider, then when having orders, you can download order design or export to csv to fulfill to your provider.
Please reach out to our support team support@teeinblue.com for further instruction.
Best regards.

June 12, 2022

This app is amazing, like nothing I have ever seen before in Shopify. ONE thing tho. Please allow the customer to change colors of text. Apparently there is no option for this. I had to submit each font in each color I wanted in order to have a color selection. Just please update and add the option to change colors.

Buddies Mat
Mexico
4 months using the app
teeinblue replied June 12, 2022

Hi there,
Thank you so much for your genuine review! Actually, the feature to change text color is under development. We'll release it soon.
Stay tuned for our next update.

Thank you so much.

May 18, 2022

Amazing product and customer service! I asked for their help and they made me a step-by-step video that was super helpful. Such a powerful tool. Thank you!

Thistle and Lace Designs
Canada
2 days using the app
teeinblue replied May 18, 2022

Thank you so much for your review!
We're glad that we can help. We hope your store will grow fast with teeinblue.

All the best

Edited February 17, 2023

Quick support. Response soon after contact thru chat in app.
Web Speed is good in comparison with other personalized app.
The admin work in dashboard is nice and save time.
Fulfillment is nice and export csv easily.
Price is reasonable and easy for beginner to approach

KenziCustom
Vietnam
2 days using the app
teeinblue replied February 17, 2023

We are over the moon to receive your thoughtful and detailed review. Anytime you need help, you already know where to find us <3

September 14, 2021

there is a learning curve challenge, but once you understand it, it will satisfy your need, perfect support, there are some cosmetic issues that annoying me but don't affect the whole experience, also I addressed those issues to the developer and they confirm they are working on to solve them, for this reason, I give 4 starts if solved solid 5 starts

funny4y
United States
23 days using the app
teeinblue replied September 14, 2021

Thank you very much for your review!
It's great to know that teeinblue and our team can help you well with your store. We hope to deliver even more benefits to you in the future.

All the best!

May 1, 2022

I liked how powerful the app is when it comes to personalization, however the BIGGEST problem it came bundled with was SPEED. My store's speed drastically decreased the moment I added this app which was definitely a no-go, no exceptions. Hence the 1 star. I do not expect a response on my review because I had deleted the app only after trying quite a few ways to get the speed issue resolved without compromising the app itself but the scripts they use are the real culprits. The support was swift, but my last email about what files/code to remove in the product template was never responded.

Madsbay
Estonia
14 days using the app
teeinblue replied May 2, 2022

Hi Divyanshu,
Sorry for any bad experience. Your last message was sent on Sun so we couldn't reply immediately, could you check your inbox for our latest response please?
In case you still want to use our app, please reply our email and we'll check the app speed issue on your site asap.
Look forward to your reply.

March 17, 2024

Pawprintdecor
China
3 months using the app
teeinblue replied March 19, 2024

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.