Reviews (322)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its extensive product personalization features, which enhance customer satisfaction and reduce return rates. It supports a range of products like t-shirts, mugs, and posters, and works well with Print-On-Demand services such as Printify. The interface is user-friendly, offering tools like a mockup generator and real-time preview, suitable for all skill levels. Merchants appreciate the regular updates and the ability to use Photoshop PSD files for deeper customization. The app's performance is noted for its reliability and smooth integration. Customer support is particularly praised for being responsive, patient, and helpful, often providing detailed guidance and instructional materials.

February 17, 2023

Sehr gute App für Einsteiger. Es ist Bezahlbar und beinhaltet einen sehr guten Support!

Leider finde ich es ab 350 Bestellungen etwas teuer und mal schauen, wie es ab dann weitergehen soll. Daher der eine Stern abgezogen.

Photohaul
Germany
5 months using the app
teeinblue replied February 19, 2023

Vielen Dank, dass Sie sich die Zeit genommen haben, die Bewertung zu teilen. Wir schätzen Ihr Geschäft und Ihr Feedback zu unseren Preisen.

Wir sind vielleicht nicht die billigsten oder teuersten auf dem Markt, aber wir versuchen immer, unserer App den größtmöglichen Mehrwert zu verleihen. Und ich hoffe, Sie werden unseren Service in Bezug auf Kundenerfahrung, Funktionen, Geschwindigkeit und persönliche Betreuung angemessen schätzen.

Wann immer Sie Hilfe benötigen, lassen Sie es uns wissen.

September 16, 2023

Great Support there is always someone who helps with problems I would give 5 Stars but I dont like the Fact that they charge you a fee for each extra order + the monthly costs. I think just the Monthly Costs would be fine and I would even give a 6 Star review!

vibeframes
Germany
5 months using the app
teeinblue replied September 18, 2023

We appreciate you taking the time to share your experience. We understand your concerns but I hope you can agree that pricing reflects the premium quality of products and services and we do have a competitive price in the market ;)

Any time you need help, be sure to let us know!

Edited September 9, 2021

I only deliver in UK, and you dont seem to link to any UK based printers. Pity, you seem like exactly what i need

Landmarc Gifts
United Kingdom
5 months using the app
teeinblue replied September 10, 2021

Hi there,
In the list of integrated providers, you can try Printify - they have many UK-based printers.
Plus, you don't need to link to a provider to use our app. You can still run a personalized product without a provider, then when having orders, you can download order design or export to csv to fulfill to your provider.
Please reach out to our support team support@teeinblue.com for further instruction.
Best regards.

June 12, 2022

This app is amazing, like nothing I have ever seen before in Shopify. ONE thing tho. Please allow the customer to change colors of text. Apparently there is no option for this. I had to submit each font in each color I wanted in order to have a color selection. Just please update and add the option to change colors.

Buddies Mat
Mexico
4 months using the app
teeinblue replied June 12, 2022

Hi there,
Thank you so much for your genuine review! Actually, the feature to change text color is under development. We'll release it soon.
Stay tuned for our next update.

Thank you so much.

Edited February 17, 2023

Quick support. Response soon after contact thru chat in app.
Web Speed is good in comparison with other personalized app.
The admin work in dashboard is nice and save time.
Fulfillment is nice and export csv easily.
Price is reasonable and easy for beginner to approach

KenziCustom
Vietnam
2 days using the app
teeinblue replied February 17, 2023

We are over the moon to receive your thoughtful and detailed review. Anytime you need help, you already know where to find us <3

May 1, 2022

I liked how powerful the app is when it comes to personalization, however the BIGGEST problem it came bundled with was SPEED. My store's speed drastically decreased the moment I added this app which was definitely a no-go, no exceptions. Hence the 1 star. I do not expect a response on my review because I had deleted the app only after trying quite a few ways to get the speed issue resolved without compromising the app itself but the scripts they use are the real culprits. The support was swift, but my last email about what files/code to remove in the product template was never responded.

Madsbay
Estonia
14 days using the app
teeinblue replied May 2, 2022

Hi Divyanshu,
Sorry for any bad experience. Your last message was sent on Sun so we couldn't reply immediately, could you check your inbox for our latest response please?
In case you still want to use our app, please reply our email and we'll check the app speed issue on your site asap.
Look forward to your reply.

August 19, 2024

Kleine Lieblingsbilder
Germany
12 months using the app
teeinblue replied August 21, 2024

We love your 5 star. It definitely a huge motivation for us to keep improving our App

July 23, 2024

Kincsek Kincse
Hungary
8 months using the app
teeinblue replied July 25, 2024

We love your 5-star. Your satisfaction is our honor!!

June 21, 2024

Mi tienda
Mexico
4 months using the app
teeinblue replied July 1, 2024

Thank you so much for the 5-star rating! Sometimes, no words are needed to express your satisfaction, and we truly appreciate it. If you ever need any assistance, feel free to reach out! 🌟

July 8, 2024

Meraki Pet
China
6 days using the app
teeinblue replied July 15, 2024

Thank you for your 5-star review! No words needed when the maximum rating says it all ;)