Reviews (312)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced product personalization capabilities, particularly for items like t-shirts, mugs, and posters. They value the real-time product previews that improve customer satisfaction and reduce returns. The app is praised for its user-friendly interface, reliable performance, and compatibility with Shopify themes. Support is noted for being responsive and knowledgeable, offering help even outside of normal working hours. Continuous updates based on merchant feedback help enhance conversion rates and operational efficiency.

January 30, 2024

Teeinblue is a bit of a learning curve at first, but once get a handle on it. It is an absolute game-changer for enhancing customer experience as it allows for so much customization to your products.

Furthermore, the customer service was wonderful. Anytime I had a question or needed assistance, their support team was prompt, helpful, and went above and beyond to ensure my concerns were addressed, especially Lexie she is awesome!

Keep up the great work! :)

INK PRESS
Canada
5 days using the app
teeinblue replied February 1, 2024

Our team and I (Lexie) are happy to hear that our hard work has paid off! We appreciate your effort in learning our App too. Hope our partnership will be fruitful in the upcoming year.

January 31, 2024

It really, really sucks. Customer representatives are not helpful at all. They don't answer for hours and at the end of the day they say their shift is over. They don't help even for the smallest problem. They are not worth the money at all and I am sure I will terminate my entire membership. It's not a fair practice, employees don't know what they're doing! I will never install this app again!!!!!! Never!!!!!!!!!!!!11

My Store
Türkiye
4 days using the app
teeinblue replied February 1, 2024

Hi Ali,

We are sorry to hear you had a frustrating experience, but we appreciate you bringing this issue to our attention.

Upon immediate review, we found that our Tech team promptly resolved the compatibility issue before the end of our support hours, as confirmed by you. We also understand the importance of timely responses, and while we strive to provide ongoing support, the difference in time zones may cause inevitable delays. We sincerely hope for your understanding in this matter.

We’re normally known for caring deeply about our customer's experience and your experience is no exception. Once again, kindly accept our apologies for the negative feeling that may caused.

We hope to have the chance to regain your trust. If there's anything more we can do for you, please don't hesitate to let us know.

July 5, 2022

Great app! Many functionalities! Good support! Fast response times! Everything is fine! No wishes unfulfilled!

Cander Berlin
Germany
7 days using the app
teeinblue replied July 5, 2022

Thank you so much for your review!
We're glad that we can help. We hope your store will grow fast with teeinblue.

All the best.

January 6, 2023

Very fast and helpful support. All my problems were solved. Thank you! I can only recommend the app

Fourmoment
Germany
6 days using the app
teeinblue replied January 8, 2023

Thank you for your kind review. We appreciate your enjoyable experience and helping to tell the world about Teeinblue!!

Edited February 17, 2023

Quick support. Response soon after contact thru chat in app.
Web Speed is good in comparison with other personalized app.
The admin work in dashboard is nice and save time.
Fulfillment is nice and export csv easily.
Price is reasonable and easy for beginner to approach

KenziCustom
Vietnam
2 days using the app
teeinblue replied February 17, 2023

We are over the moon to receive your thoughtful and detailed review. Anytime you need help, you already know where to find us <3

March 25, 2024

I'm pretty good at putting sites and structures together. but, this is insanely hard. I am glad to see others figured it out. I can only imagine how many more customers they would have if they simplified their system! I might change my one star if I figure all this out. Just WOW, for now.

The Soccer Factory
United States
About 2 hours using the app
teeinblue replied March 27, 2024

Thank you for sharing your feedback with us. We're sorry to hear that you found our system challenging to navigate. We understand the importance of user-friendly interfaces, and we're constantly working to simplify our system to enhance the user experience.

Many of our customers have found success with our app, and we believe that with personalized guidance and support, you can also become proficient in using it. Our team is here to assist you every step of the way.

We've reached out to you via email, and we look forward to hearing from you soon.

August 19, 2024

Kleine Lieblingsbilder
Germany
12 months using the app
teeinblue replied August 21, 2024

We love your 5 star. It definitely a huge motivation for us to keep improving our App

July 23, 2024

Kincsek Kincse
Hungary
8 months using the app
teeinblue replied July 25, 2024

We love your 5-star. Your satisfaction is our honor!!

June 21, 2024

Mi tienda
Mexico
4 months using the app
teeinblue replied July 1, 2024

Thank you so much for the 5-star rating! Sometimes, no words are needed to express your satisfaction, and we truly appreciate it. If you ever need any assistance, feel free to reach out! 🌟

July 8, 2024

Meraki Pet
China
6 days using the app
teeinblue replied July 15, 2024

Thank you for your 5-star review! No words needed when the maximum rating says it all ;)