Reviews (322)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its extensive product personalization features, which enhance customer satisfaction and reduce return rates. It supports a range of products like t-shirts, mugs, and posters, and works well with Print-On-Demand services such as Printify. The interface is user-friendly, offering tools like a mockup generator and real-time preview, suitable for all skill levels. Merchants appreciate the regular updates and the ability to use Photoshop PSD files for deeper customization. The app's performance is noted for its reliability and smooth integration. Customer support is particularly praised for being responsive, patient, and helpful, often providing detailed guidance and instructional materials.

July 28, 2021

I really like this app. It's such a useful tool. It took me a while to figure it out. But now it seems quite easy to use. I really like how everything is structured, especially product page. It's quite easy for customers to interact with. Support team is very polite and helpful. I'm so delighted to have this app integrated. You've literally met all my expectations. Thank you for your hard work. It's all worth it.

Jack Jewel
Russia
About 2 months using the app
teeinblue replied July 28, 2021

Thank you very much for your review!
It's great to know that teeinblue and our team can help you well with your store. We hope to deliver even more benefits to you in the future.

All the best!

March 23, 2022

The support is excellent. Super fast and friendly! Looking forward to the next updates for this app.

sprüche-app.de
Austria
About 2 months using the app
teeinblue replied March 23, 2022

Thank you so much for your review!
It's great to know that teeinblue and our team can help you well with your store. We hope to deliver even more benefits to you in the future.

All the best!

September 14, 2021

there is a learning curve challenge, but once you understand it, it will satisfy your need, perfect support, there are some cosmetic issues that annoying me but don't affect the whole experience, also I addressed those issues to the developer and they confirm they are working on to solve them, for this reason, I give 4 starts if solved solid 5 starts

funny4y
United States
Over 2 years using the app
teeinblue replied September 14, 2021

Thank you very much for your review!
It's great to know that teeinblue and our team can help you well with your store. We hope to deliver even more benefits to you in the future.

All the best!

January 13, 2022

Absolutely without doubt the best Shopify app for customised products. We tried all the other options including Customily. This is simply streets ahead of anything else. We found Customily slow and clunky to use and thought we were stuck until we found Teeinblue. The support is phenomenal, very quick to reply and super knowledgeable. The designer is quick to load and customer friendly, we've had lots of customer feedback. Save yourself time and don't bother with the other apps. I wish we started here!

Printibly
Australia
About 1 month using the app
teeinblue replied January 13, 2022

Thank you so much for your review!
We're glad that you love it. Hope teeinblue can help you achieve your sales goal this year.

Cheers!

December 10, 2021

I was hoping to use this app to create personlaized mugs and posters but I have to say that my experience has been painful so far. Here are the things I believe are good and the ones I believe needs improving: Good
- Customer support replies next day and they are usually helpfull
- The tool is powerfull and allow you to create different templates which other can`t do
- It has advanced setting that allows you to have a cleaner page for the customer to choose from and allows you to use your own colors so it seems as if the app is part of the website. Things I would like to see improved 1. Not being able to delete artwork after there has been an order completed, so if I wan to change it instead of creating a new one I need to manually delete everything in it to create a new one. 2. Because I cannot delete a certain artwork that has been sold any artworks duplicated from the original cannot be deleted either, even though they didn’t have any sales. If I duplicate something it should not be linked, is like I duplicate a photo in my PC and that photo is forever linked to the original one. The idea of duplicating is being able to get things done more quickly but if it’s going to be linked then I would rather doing everything from scratch for each artwork. 3. Not being able to cancel order that have not been sent to fulfilment. For example, If I client just made an order which I haven’t send to Printiful and changes their mind in one hour and don’t want it anymore, I get that order sitting around forever as unfulfilled because I cannot cancel it which also does not make sense. I understand I can give the client a refund but the order should appear as cancelled instead of forever unfulfilled. 4. When creating an artwork with different templates, if I forget a field or need to make a correction in a name, I need to go to each template in each artwork and correct this manually which is very time consuming. Both photoshop and excel allow me to edit tabs simultaneously so if this could be added in the future to save time and avoid mistakes it would be helpful. Finally I was looking forward to using Teeinblue and it is a good program, but at this point it is very time consuming and difficult to learn. The written instructions do help but are not always clear and don’t have all the scenarios which makes me have to ask via support. Also the customer support time zone does not cover US time zone and cover only until 10:00 am Europe which delays things further when you need to ask something. I hope they do improve with time so I can actually use it for my orders in the future.

Mamita love
United Kingdom
Almost 3 years using the app
teeinblue replied December 14, 2021

Thank you for your review.
We really appreciate your feedback, it'll hep our app's development and constant improvement very much. We'll try to work on your issue one by one and will get back to you for future updates.
Best regards.

November 18, 2022

Very good, helpful, and fast support. Had some issues regarding setting up products and look and feel of website, and everything was fixed asap! Clearly can recommend

EmiliaLotte Atelier
Germany
About 1 month using the app
teeinblue replied November 18, 2022

Our special thanks for your 5-star review!! We strive to offer the best experience possible, and your review tells us that we’re on the right path.
Wish you good health and blossom business in the year to come <3

September 13, 2023

The best product personalization app for Shopify

The product personalization app from Teeinblue - Product Personalizer is the best and most versatile app for Shopify when it comes to customizing products. With this app, you can offer your customers the ability to design their products to their own specifications. This can lead to customers identifying more strongly with your products and being more likely to buy them. Additionally, product personalization can help you increase your sales and stand out from the competition.

Excellent support

In addition to the excellent features of the app, Teeinblue - Product Personalizer also offers excellent support. If you have any questions or problems, you can always contact support. You will be helped quickly and individually.

Conclusion

The product personalization app from Teeinblue - Product Personalizer is a great way to increase your sales and stand out from the competition. I highly recommend this app.

UnserGoldschatz.de
Germany
About 1 month using the app
teeinblue replied September 14, 2023

We are over the moon to receive your thoughtful and detailed review. We sincerely thank you for taking the time to share your thoughts with us <3

May 2, 2022

ich verwende die app um personalisierte produkte ohne viel aufwand erstellen zu lassen. es ist ein wenig aufwändig alles einzurichten aber es lohnt sich. es gibt sehr gute yt-videos und der support antwortet fast schon live. sehr zu empfehlen. kleinigkeiten sind immer noch verbesserbar aber insgesamt sehr zufrieden

Postermaus
Germany
About 1 month using the app
teeinblue replied May 4, 2022

Vielen Dank für deine Bewertung, Christoph!
Wir freuen uns, dass Ihnen unsere App gefällt. Und zögern Sie nicht, uns Ihr Feedback darüber zu senden, was verbessert werden muss, wir werden sehen, was wir tun können.
Beifall.

August 16, 2023

With TeeInBlue, you can easily design amazing customized products for your online store. It connects you to the best print-on-demand suppliers around the world. Whether you want to offer personalized t-shirts, mugs, pillows, or anything else, this app is the best choice. It beats all the other apps in terms of quality and features.
Very good and competent Teeinblue support. Very pleasantly surprised - all problematic issues are resolved here and now. Overall 5 Stars!

CustomJewelryGift
Poland
About 1 month using the app
teeinblue replied August 18, 2023

It is not every day that we receive a review as detailed and thoughtful as yours. It means a lot to our whole team.
We sincerely thank you for taking the time to share your thoughts with us <3

January 10, 2023

Une excellente application, un support client très professionnel et réactif. Idéal pour un shop de POD.

XclusiV-ART | Tableau et Poster Personnalisé
France
About 1 month using the app
teeinblue replied January 10, 2023

Merci d'avoir pris le temps de partager votre expérience avec nous ! Nous sommes ravis d'apprendre que vous êtes heureux.