TenChaty: AI Chatbot+Live Chat

Pricing: Free plan available. Free trial available.
Rating: 0.0 (0 Reviews)
Developer: Tencent Cloud International Pte. Ltd.

24/7 AI Support & Live Chat, Automate FAQs with Gemini. Convert More Chats, Close More Sales.

Stop losing sales to unanswered questions and time zone gaps. TenChaty combines an intelligent AI chatbot with a powerful live chat platform, designed specifically for Shopify merchants. Get instant, 24/7 customer support and FAQs in multiple languages, seamless agent handoff, and deep sales insights — all set up in under 3 minutes.

Provide instant, 24/7 customer support with advanced AI sales assistance
Upload docs, set FAQs, discounts and prompts. AI learns fast, answers accurately
Manage conversations with your team from any channel in one inbox
Let customers track and inquire about orders directly in the chat
Ready-to-go, Zero Code AI Agent trained on your store details

Languages

English

Works with

Shopify Admin

Pricing

Free

100 AI replies per month
100 products for training up
5 faqs for training up
90-days chat history

Standard Plan

$18.80 / month

Extra replies at $0.05 each

1000 AI replies per month
500 products for training up
10 faqs for training up
360-days chat history
Customizable interface & features

14-day free trial

Pro Plan

$48.80 / month

Extra replies at $0.04 each

3000 AI replies per month
1000 products for training up
50 faqs for training up
Unlimited chat history
Customizable interface & features

14-day free trial

Plus Plan

$188 / month

Extra replies at $0.03 each

10000 AI replies per month
5000 products for training up
50 faqs for training up
Unlimited chat history
Customizable interface & features
Private customer support

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

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Support

App support provided by Tencent Cloud International Pte. Ltd..

Resources

Developer

Tencent Cloud International Pte. Ltd.

10 ANSON ROAD #21-07 INTERNATIONAL PLAZA Singapore, Singapore, 079903, SG

Launched

October 1, 2025

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner

Customers

Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
Store owner

Name, email address, phone number, physical address