TenChaty: AI Chatbot+Live Chat

Pricing: Free plan available. Free trial available.
Rating: 0.0 (0 Reviews)
Developer: Tencent Cloud International Pte. Ltd.

No time for customer questions? Convert with an AI chatbot that answers instantly—24/7.

TenChaty helps merchants provide instant, global customer support with an AI chatbot that goes live in just three minutes. Offer 24/7 automated service, reduce workload for human agents, and boost response speed. The smart inbox enables seamless handoff to staff, with one-click translation and customer info preview. Configure FAQs, prompts, and knowledge base easily to ensure accurate, consistent answers.

Live Chat & AI customer support: Provide 24/7 customer support with less labor
Smart Inbox with Auto-Translate: Understand every customer question quickly
Easy Order Tracking: Let shoppers check order status right inside the chat
Zero-Code AI Agent: Pre-trained to your store to boost support and sales
FAQ Listing: Eliminate repeated customer questions with pre-setted FAQs

Highlights: Use directly in Shopify admin; Works with the latest themes

Languages

English

Pricing

Free

100 AI replies per month
100 products for training up
5 faqs for training up
90-days chat history

Standard Plan

$18.80 / month

Extra replies at $0.05 each

1000 AI replies per month
500 products for training up
10 faqs for training up
360-days chat history
Customizable interface & features

14-day free trial

Pro Plan

$48.80 / month

Extra replies at $0.04 each

3000 AI replies per month
1000 products for training up
50 faqs for training up
Unlimited chat history
Customizable interface & features

14-day free trial

Plus Plan

$188 / month

Extra replies at $0.03 each

10000 AI replies per month
5000 products for training up
50 faqs for training up
Unlimited chat history
Customizable interface & features
Private customer support

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews

Overall rating

Counts per rating level

0% of ratings are 5 stars
0% of ratings are 4 stars
0% of ratings are 3 stars
0% of ratings are 2 stars
0% of ratings are 1 stars

All reviews

No reviews yet

Support

App support provided by Tencent Cloud International Pte. Ltd..

Resources

Developer

Tencent Cloud International Pte. Ltd.

10 ANSON ROAD #21-07 INTERNATIONAL PLAZA Singapore, Singapore, 079903, SG

Launched

October 1, 2025

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner

Customers

Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
Store owner

Name, email address, phone number, physical address