Reviews (4)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
August 27, 2026

We’ve found the app helpful for answering customer questions outside our team’s working hours. It gives customers another way to get basic information quickly.

KINGROON 3D
Hong Kong SAR
15 days using the app
July 29, 2026

This app is very convenient and easy to use. The setup process is simple, while the features are comprehensive and well designed. The AI provides intelligent and accurate answers to customer questions, and we can review customer conversations at any time. It has helped us save a great deal of time and effort in managing customer support. Highly recommended!

4MYTU
United States
13 days using the app
July 29, 2026

As a solo store owner, I cannot be online 24/7. TenChaty covers off-hours and handles the repetitive questions — order status, sizing, returns. The handoff to live chat is seamless with full context. I got the free beta by contacting support. For a product still in beta, the feature set is comprehensive and the performance is rock-solid. Saves me hours every week.

lumiyear
Hong Kong SAR
About 1 month using the app
July 29, 2026

My store gets traffic from multiple countries and TenChaty handles English, French, and German queries automatically. No more manual translations. I messaged their support team and got full access to the free long-term beta — every feature unlocked, no time limit. The app runs smoothly and the AI replies sound natural. Impressed with the stability for a beta product.

AimHave
Hong Kong SAR
24 days using the app