TnC: Terms and Conditions Box

TnC: Terms and Conditions Box

Reviews (656)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
    639
  • 2% of ratings are 4 stars
    12
  • 1% of ratings are 3 stars
    5
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, ease of installation, and customization options. It effectively adds a terms and conditions checkbox to the checkout process, enhancing customer understanding and reducing disputes. The app supports customization for specific products or regions and records customer agreement timestamps. Merchants also praise the responsive customer support available via live chat and email, noting the app's affordability and value.

February 1, 2022

This is not a rating toward the customer service team associated with this app but rather with the functionality of it. I have not successfully updated it on my own once since it's been installed. Each time I have wanted to update the display text, I have had to contact the service team. They are wonderful and work quickly. But it would be nice to be able to update this text at any time without additional steps beyond clicking 'save'.

Lily & Lola Co.
United States
Over 2 years using the app
Edited November 21, 2020

I installed this app meanwhile I was set it up my store to help me make the customer accept the Terms and Conditions but I had problems with it. It asks on two different places to check the agreement with the terms to allow to go to the checkout page.
It will be nice if the customer service answer fast, they took a week to reach it out.

Wear Pet
United States
About 1 month using the app
Effective Apps replied November 23, 2020

Hey,
Thank you for your review. There must have been something wrong, because we haven't received any support request until the 20th of November at 11:22 PM, and we replied it on the 21th of November at 12:59 AM - 1:37 hours after received.
We would be happy to assist you and solve any problem!
Please reply to our email message :)

December 18, 2023

The "Close" button for mobile is not possible to translate or change the text. Please add this functionality.

Tante-Anne-Laden
Germany
32 minutes using the app
Effective Apps replied December 20, 2023

Thank you very much for your review! Reviews such as yours help us improve our app for the benefit of our users! :-)

The missing feature you are referring to (the ability to change the text of the pop up modal "Close" button) does exists, it was just hidden as it was considered to be too advanced and caused some confusion to other users.

After your feedback regarding the need for this feature, we've re-enabled it and it appears under the "Open a pop up modal with the checkbox in it" option in the "Appearance Rules" section of the app's dashboard.

We've also reached out to you privately via email and shared a screenshot and a direct link to your store's admin dashboard in order for you to configure it on your end.

Thanks again and have a great day! :-)

April 14, 2022

great app but unfortunately it did not function correctly with buy now options. would happily change review if it can be made to work!

White Cloud Horticulture
New Zealand
25 minutes using the app
July 26, 2024

ARTY COLLECTIONS
Saudi Arabia
6 days using the app
Effective Apps replied July 28, 2024

Hi,

Thank you for taking the time to review our app. We appreciate all feedback, as it helps us improve our app and service :-)

While we notice that your review did not include specific comments, we wanted to let you know that we have tried reaching out to you privately via email but haven't heard back. We would love to understand your experience and learn how we can make the app even more valuable for you.

Your insights are important to us, and we are committed to ensuring your satisfaction with our app. Please contact us at your earliest convenience.

Best regards,
Shahar

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