TnC: Terms and Conditions Box

TnC: Terms and Conditions Box

Reviews (656)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, ease of installation, and customization options. It effectively adds a terms and conditions checkbox to the checkout process, enhancing customer understanding and reducing disputes. The app supports customization for specific products or regions and records customer agreement timestamps. Merchants also praise the responsive customer support available via live chat and email, noting the app's affordability and value.

February 7, 2025

Easy to set up and works!

Creative Nails
New Zealand
Over 2 years using the app
January 21, 2025

I've been using the TnC App for quite some time. It was easy to set it and forget it.

I discovered today that it was allowing customers to bypass the checkbox and proceed to checkout. After validating my settings were accurate, I reached out to Chat and Zain was extremely helpful, turns out it was a cache issue, easy solution.

Thank you Zain for your assistance & making sure my T&Cs checkbox was functioning appropriately.

Highly recommend this app if you need T&Cs and want to set it and forget it!

Busted B Leather
United States
Over 2 years using the app
January 9, 2025

This app has been so easy to use in my shop and makes my checkout more secure with the agreement for my membership right there where customers can't miss it. When I thought I had an issue (it was user error, btw ), they were so quick to help! Such a nice team.

Booked & Banked
United States
12 months using the app
February 7, 2025

So easy to use and the development team is not only good, but fast and so professional. Great app!!

I Want Candy!
United States
4 months using the app
December 13, 2024

Very easy to set up and love the option to format to your liking so certain things of importance can stand out!

GrandLavish Hair Experience
United States
4 months using the app
January 11, 2025

It's serving it's purpose for sure.

Charmboxmen
United States
About 1 month using the app
February 13, 2025

Easy to set up and works well

Lucia the Label
Australia
22 days using the app
Edited February 4, 2025

SUPPORT WON'T ANSWER. The checkbox has been ticked by default which we didn't like. We had emailed them a month ago and still no reply.
edit: they have answered and solved the problem within 12 hours

Happytel
Australia
19 days using the app
Effective Apps replied February 4, 2025

Hi there,

Thank you for sharing your feedback. We truly appreciate all reviews—both positive and constructive—as they help us improve and better serve our users.

I’ve looked into your case and confirmed that our support team responded promptly via chat and followed up via email, but we never received a reply.

Regarding your request to have the checkbox appear unticked by default, our team provided a screenshot with step-by-step instructions on how to adjust this setting. I’ve just sent you another email to ensure you have all the details—could you kindly check if you’ve received it?

We’re here to help and would love to resolve this for you. Looking forward to your response! :)

Best,
Shahar

February 18, 2025

Super easy to use and does everything I need it to do. Super helpful staff!

Whelhung
Canada
5 days using the app
October 10, 2024

Had an issue with the app conflicting with another installed app. Shahar was very responsive and after requesting access to our site promptly solved the issue. Amazing service, thank you Shahar.

AusCellardoor
Australia
About 4 years using the app