Reviews (31)

Overall rating
3.8
Counts per rating level
  • 65% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 10% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 26% of ratings are 1 stars
Edited June 15, 2019

I purchased this for the ability to use a keyword to determine if the box showed at checkout. People are somehow able to bypass the check box without ticking it which is causing problems for my business. I’m paying for this app, I contacted support and received no response. If people can get around the box it’s a waste of time having it.

The Essential Edit
Australia
10 months using the app
PreviewX replied June 15, 2019

Hi!
Sorry you rand into this problem. If you contact our support we can help you out asap.
Again we apologize for the inconvenience.

May 7, 2018

Just horrible. This app has a tendency to not pop up at times and customers can bypass this step. This app opens you up to a lot of chargebacks and customer confusion. Does not help! Would not suggest to business owners

Nolaskinsentialss
United States
9 months using the app
Edited April 2, 2018

The app works exactly as stated and was a breeze to install. Because of my Shopify theme, we needed to do some customization and they were more than happy to help us. We greatly appreciated them going above and beyond. Now we are up and running with ease and have peace of mind knowing our terms and conditions are being agreed to by our customers.

Lovemade14
United States
About 1 month using the app
July 25, 2017

What more is there to say? I love this app. Does everything I need and does it perfectly with minimal effort on my part! I believe for the quality and functionality of their apps in general you can't go wrong with at least trying it out for a test run instead of an instant commitment. Not too mention - their customer service is top notch! I love working with Saio - they help make me a better ...

Sassyvape
Canada
22 days using the app
November 28, 2017

Exactly what I needed! I couldn't get the box to show up so I contacted support and they set it up for me within minutes. Highly recommend it.

Logan M Styles
United States
7 days using the app
May 15, 2018

App is OK...

Works great with native checkout, but doesn't work for PayPal

Altitude Fitness Outlet
United States
3 months using the app
August 8, 2018

The App stops working without warning, and just shows an error popup message when customers try to check out their order without checking the checkbox; there is no option to allow the customer to NOT check the checkbox.. if they do so, they cannot check out.

Garysvitamincloset
United States
23 days using the app
PreviewX replied March 28, 2019

Hi,

Sorry you has having problems with the app - we have done some major updates to the app over the last few weeks.
Email us at support@saio.io and we will set the app up ...

June 11, 2018

Easy to use, but I wish you could require customer to check a box before checkout., or at least notify me if they checkout with a negative answer.

Peachy Bbies
United States
About 2 months using the app
March 17, 2018

this was SO easy to install however i needed an extra feature and eric at support did it for me for free within 24 hours! brilliant!!!! i cannot say enough good things about this app and the service!!

Ink Road Stamps
United States
3 days using the app
October 6, 2020

Initially, the app was buggy when using a drawer cart style but the issues cleared up when I switched our cart to page style. I reached out to the developer when I was having issues and I never received a response, had to troubleshoot myself.

SUBPAC
United States
About 1 month using the app