Textbox & Textfield by Textify

App does what I need, and upon installation I found it didn't mesh well with my theme (minor formatting). A quick chat and a few hours later, their dev made it work perfectly. First class support.

I’ve had a disappointing experience with Pascal from Textify’s customer service. As customers, we try our best to share our thoughts and ideas in good faith. However, when a support member responds with a poor attitude, impatience, or attacks the client instead of addressing concerns calmly, it reflects badly on the company.

The Textify app itself is good, but Pascal’s approach in handling customer communication comes across as inappropriate and impolite. Customer service is about patience, empathy, and solutions — qualities that need to be reinforced through proper training in this case.

weak app

This app has helped us with a few different fields we needed and the support team is amazing!

This app is perfect for our business as we often need to use several custom textboxes for customers to enter very specific details pertaining to their order. The textboxes are highly customizable with many different feature options. Anytime a question or issue arises with the app, the Textify team is quick to respond and resolve it. If we need a specific functionality added to the app, the team is always able to accommodate us and make it work. They're very efficient and kind. Highly recommend.

We have used this App for over 2 years for our online car paint store. It allows our customers to input car details, so they can have custom paint mixed to their specific vehicle. The App is perfect for our needs and runs very smoothly. We recently had an issue (our end), when certain orders were being placed. Customer support was there on hand to quickly and conveniently rectify the issue. 5 Stars from us! www.paintgear.co.uk

Simple but effective! This app is easy to install, easy to set up, and support is easy to work with if the need arises! Anna from support was able to assist me with a very minor issue I had when I switched over to a new theme. My text box had stopped working as intended (making the customer type in their customization before allowing them to add their item to their cart). I submitted a ticket requesting help, and less than 48 hours later (over a weekend, I might add!) and my Textify app was back in business. I love the simplicity and cost effectiveness of this app! It saves me a bunch of time with every customized order I get, because now I don't need to email folks after their purchase to collect their color requests. Thanks for making my little hobby business run that much easier! <3

First time customer and my experience was excellent. Customer service was friendly and efficient. The monthly pricing is very affordable for someone that has no knowledge about coding. The App is very easy to install and use. Besides there are lots of videos to help you understand how to use the different features it offers. Very pleased with my purchase so far and will def. highly recommend to others. Thank you so much Pascal and the team!!!

Great app with a lot of opportunities to design and personalize your product page. Its user friendly and should you have any questions the friendly and professional support is available immediately. I highly recommend this app

I had a concern that customers can check out using quickview function without inputting their custom text. I contacted the app developers with a quick question.

To my surprise, they applied a fix within couple of days. Quite impressive.

The app is quite flexible and simple to use.

Shout out to Anna who handled my ticket. She was quite courteous and updated me throughout.