Detective FAQ Chat & Helpdesk
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Highlights
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Use directly in Shopify admin
About this app
The Detective FAQ provides a complete FAQ solution. Create your offline customer support in minutes.
Reduce customer support by giving answers to your customers questions where they can easily find them. The Help Desk widget gives searchable FAQ’s, chat and email throughout your store. With a static FAQ page customers can find answers to all their questions.
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FAQ, Chat, Email, and Order Tracking all in an easy to use widget.
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An FAQ answers any questions shoppers may have quickly and efficiently.
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Add an FAQ to any product or collection to enhance your customers confidence.
Pricing
5-day free trialFree Plan
Free
- Static FAQ Page
- 3 Responsive Templates
- 10 FAQ’s
- 3 Categories
- Basic Editor
- Style Customization
Basic Plan
$4.99/month
or $49.99/year and save 17%
- FREE +
- Product FAQs
- Collection FAQs
- 5 Responsive Templates
- Unlimited Questions
- 5 Categories
- SEO Boost
- Search Bar
- Advanced Editor
Pro Plan
$9.99/month
or $99.99/year and save 17%
- BASIC +
- Customer Support Widget
- 8 Responsive Templates
- Unlimited Questions
- Unlimited Categories
- Order Tracking
Free Plan
Free
- Static FAQ Page
- 3 Responsive Templates
- 10 FAQ’s
- 3 Categories
- Basic Editor
- Style Customization
Basic Plan
$4.99/month
or $49.99/year and save 17%
- FREE +
- Product FAQs
- Collection FAQs
- 5 Responsive Templates
- Unlimited Questions
- 5 Categories
- SEO Boost
- Search Bar
- Advanced Editor
Pro Plan
$9.99/month
or $99.99/year and save 17%
- BASIC +
- Customer Support Widget
- 8 Responsive Templates
- Unlimited Questions
- Unlimited Categories
- Order Tracking
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
37 reviews
I use this app and I like it but it is not usable from Android mobile users.
Specially the tracking and contact us feature of the floating widjet. Once you start typing, the keyboard makes the page slide up and you cannot see where you are typing...
wasnt too difficult to set up. it deleted all my questions and reset it to defaults after it didnt work randomly on the website for about 6 hours
Really great app, very simple to use and excellent customer support even for the free package! Would recommend
About this app
Built by Trinity River Software
About Trinity River Software
4.6 average rating
3 years building apps for the Shopify App Store
Support
Send a messagesupport@trinityriversoftware.com
Resources
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