Overall rating
3.3
Counts per rating level
  • 69% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 22% of ratings are 1 stars
Edited June 17, 2020

Very good customer support. The fact that they don't take advantage of you on shipping is a big plus. Great items, I highly recommend this!

excitemz
United States
Over 2 years using the app
ThisNew replied June 17, 2020

Hi there,
Thank you for your purchase and taking the time to write this review. we are terribly sorry to hear that you haven’t had a satisfactory experience with us, but we really appreciate your valuable response which will be used to further improve the quality of our service and products.
Regarding payment methods, we are committed to making payment more safe and convenient, now the credit card can pay all the goods items on our website. We keep updating our service to optimize the customer experience.
Due to limited transportation availability as a result of global COVID-19 impacts, many order delivery times may be massively extended. We understand that these delays are not pleasant and we are doing our best to fulfill all orders as quickly as possible. We have tried our best to push the progress more quickly. No one else than we are that wish the package arrived safe and sound with earlier.
Sorry for the inconvenience and thank you for giving us the opportunity to rectify the matter. The road we are heading for will be more solid with all your advice and support.
If there's anything we can help with, be sure to let us know anytime at service@thisnew.com, we're happy to assist!

September 9, 2020

Amazing provider! I started to work with them a few months back. They are a pleasure to work with. The shipping problems at the beginning of the pandemic are mostly solved now. Their support is top notch - especially via Skype. They have a great facebook community and listen to requests. Always implementing and improving new products and features.
Definitely recommend them!

Purefire Designs
Germany
Over 2 years using the app
October 21, 2020

Excellent quality masks. They take a little longer to arrive but are worth the wait. I have ordered nearly 800 masks from ThisNew and have never had a printing error! They have excellent customer support and my account representative, Lois, is always very helpful!

Fun Fabulous Designs
United States
Almost 2 years using the app
Edited November 18, 2020

Llevo poco con la aplicación pero ya hice un pedido y todo correcto y de calidad buena (podría ser mejor pero los precios están bien). Ya la he probado y la comunicación es buena. La recomiendo mucho. Cada vez incluyen más productos y hacen descuentos por pedido.

Lawflares
Spain
Almost 2 years using the app
October 20, 2020

Cheaper items to sell in most categories, seamless integration and helpful patient support staff. Has worked well for me so far.

Temple of HODL
Australia
About 1 year using the app
July 25, 2022

Easy to use and great integration with the Shopify app. Great experiences and highly recommended to anyone who wants to start POD.

bioutdoor
China
9 months using the app
October 10, 2020

I can't fault ThisNew, their prices are good, their customer service is quick and responsive (especially via WhatsApp) and they offer good quality, their hooded blankets and canvas are great. Also their Etsy integration is very helpful for me

Pawsome Choice
United Kingdom
8 months using the app
September 16, 2020

I've been using this app for about a year now and I must say it's a awesome app! They've definitely help my business grow! If you're looking for a app to help take your business to the next level thisnew is the way to go! Thank you thisnew!

1hundred clothing
United States
8 months using the app
September 9, 2020

I use this to make Leggings x the design tool is great, I wish everyone else had the same. I have purchased samples and the quality and printing is amazing. I recommend thisnew for your products. Plus they are always adding new stock. Bonus

Flex & Flow Leggings
United Kingdom
4 months using the app
September 11, 2020

ThisNew provides a very good platform for sellers. They have a web design app that is directly web-based and can be imported into the store immediately, which is great. Moreover, the support staff here work very professionally and quickly.

LILYPUPI
Vietnam
4 months using the app