tiny Email Marketing

tiny Email Marketing

Price: Free
Rating (4.7)
Reviews
Developer

Highlights

Built for your business
  • Use directly in Shopify admin

About this app

Launched

December 8, 2021

Languages

English

Works with

Shipstation, Mailchimp, Quickbooks, Facebook Ads, Google Ads, Judge.me

All features, unlimited usage, and 24x7 support are included!

Easy email marketing powered by AI. Increase sales with email personalization, abandon cart emails, welcome emails, promotions, and newsletters. Sync store data and purchase information with one click and personalize your emails with prebuilt segments. Add countdown timers, sliders, and interactive content to your emails. Send stunning email marketing campaigns with hundreds of email templates. Easily migrate from Mailchimp, Klaviyo, Omnisend, and others. 24x7, friendly, human support.

Easy email marketing powered by AI. Increase sales with email personalization, abandon cart emails, welcome emails, promotions, and newsletters. Sync store data and purchase information with one click and personalize your emails with prebuilt segments. Add countdown timers, sliders, and interactive content to your emails. Send stunning email marketing campaigns with hundreds of email templates. Easily migrate from Mailchimp, Klaviyo, Omnisend, and others. 24x7, friendly, human support. more
  • Send Abandon Cart Emails and Welcome Emails with Smart Email Automation
  • Collect Emails and Grow Your Email List with Embedded Forms and Beautiful Popups
  • Send Interactive Emails with Hundreds of Designer Templates and AI copywriter
  • Sync Store Data and Personalize Your Emails with AI-Assisted Segmentation
  • Real-Time Reporting for Email Campaigns. Track Sales Resulting From Your Emails

Email marketing features

  • Campaign types: Abandoned cart, Back-in-stock emails, Browse abandonment, Cart emails, Checkout emails, Cross-sell emails, Custom campaigns, Discounts, Drip campaigns, Email campaigns, Exit intent, Follow-up emails, Forms, Newsletters, Pop-ups, Price drop emails, Product recommendations, Product reviews, Promotions, Rewards, Surveys, Upsell emails, Welcome emails, Win-back emails
  • Managing campaigns: AI generation, Analytics, APIs and webhooks, Automations, Bulk editing, Consent collection, Custom code, Custom fonts, Editor tool, Email capture list, Email domains, Geo location, Import and export, Insights and tips, Reporting, Segmentation, Tagging, Targeting, Templates, Tracking, Translation, Triggers and rules

Pricing

Free

Free

All charges are billed in USD. See all pricing options

96 reviews

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
April 24, 2024

I would advise people to look elsewhere. I'm ultimately sticking with them for now, but only because I've already invested so very much time into this.

1 Their support team is absent. You have to first convince the AI to let you talk to a human, then the humans disappear mid-conversation. I've seen other reviews that say they received great support, but I largely have not. If the issue isn't solved by them referring me to a file in their documentation, then they disappear.

2 I have had problem after problem, and the support team first tries to blame me every time. First, I couldn't get the Free full version promised to Shopify users despite signing up through Shopify. After wasting a few hours of my time going through the steps from Support, they then wanted to do a screen share so they could try the very things I had JUST done, then they finally went looking and determined it was an issue on their end.

Then, I realized the automations weren't being sent out. Two weeks of blaming me, that my form wasn't set up correctly. But the form was working perfectly (though it was a BEAR to install). Emails were getting added. They just weren't getting the Welcome email. Two weeks, and they finally went looking and realized it was a problem on their end. One employee said yes, it was a problem on their end, and we confirmed it was all fixed. Then another employee came back with telling me it was still all my fault and it wouldn't be fixed until I did x, y, and z. (wrong, it's working fine now.)

3 The automation emails aren't customizable. I had to have their support staff customize the emails for me.

4 The process of getting things set up is not great compared to the other four services I've used in the last 20 years.

If you've got a LOT of time and energy to put into getting this set up and working, this might be a great choice for you. If you'd like something quick and easy, this isn't it. If you need great service that's available when you are, this isn't it.

Wallypop/Boulevard Designs
United States
3 months using the app
tinyEmail® replied May 9, 2024

Hello Wallypop/Boulevard Designs,

Thank you for taking the time to share your feedback with us. We value your input and want to address the concerns you've raised to ensure that we provide the best possible experience for all our users.

1. Support Team Availability: We apologize for any frustration you may have experienced with our support team. We are actively working to improve our support processes and ensure that our team is readily available to assist you with any issues you may encounter.

2. Problem Resolution Process: We understand the importance of promptly identifying and addressing issues, and we are committed to improving our processes to ensure that we provide accurate and timely resolution to our users' concerns. For your automation-related concern as you mentioned, that was already fixed and updated to you.

3. Automation Email Customization: We appreciate your feedback regarding the customization options for automation emails. We are already working on building more capabilities in our automations workflow. As we will soon be releasing capabilities around creating custom flows in our automations.

4. Setup Process: We apologize if you found the setup process challenging compared to other services you've used. Can you pls reach out to us directly and give more context around what you found was challenging? as this would help us understand your concern better and provide you a more tailed solution.

We again want to assure you that we take your feedback seriously, and we are committed to addressing the issues you've raised to improve our platform and services. We value your business and appreciate the opportunity to serve you.

If you have any further questions or concerns, please don't hesitate to reach out to us directly. We are here to assist you and ensure that you have a positive experience with our platform.

We hope to hear back from you soon!

Best regards,
Team TinyEmail 🚀

March 4, 2024

I just started this app today, but if it is as good as their customer service, I know I made the right decision. Rahul their customer agent was so helpful, kind and patient with me today that he should get a raise.

Great job Rahul and Tiny Email for hiring him.

Blue Moon Vintage Mercantile
United States
About 1 month using the app
February 27, 2024

Very Good Personalized support from Rahul Dadhich from Tiny Email and the complete ease of the product say a lot about Tiny Email & its quality!

Definitely recommend this app to fellow Shopify-ers

BitBurry
India
2 months using the app
April 26, 2024

Tiny Mail has blown me away, and Laxman from the onboarding team deserves a shoutout. He's been incredible, patiently guiding us through everything. I can't help but feel excited about the incredible user experience waiting just around the corner as I dive deeper into operations.

Magicleaf
India
1 day using the app
February 7, 2024

I found tiny email marketing very useful, UI is also very comfortable and easy to use. Laxman helped in navigating the application briefly. Overall experience is very good.

Aethicz Biolife
India
2 months using the app
tinyEmail® replied February 13, 2024

Hey Aethicz Biolife,

Happy to see your review! Glad you love tinyEmail's comfy UI and support heroe's help.
Keep sending stellar campaigns! We're here to support your email magic. ✨

Best,
Team tinyEmail

About this app

Launched

December 8, 2021

Languages

English

Works with

Shipstation, Mailchimp, Quickbooks, Facebook Ads, Google Ads, Judge.me

Built by tinyEmail®

About tinyEmail®

4.7 average rating

2 years building apps for the Shopify App Store

545 King Street West, Toronto, ON, M5V 1M1, CA

Support

Send a message

+1 (647) 424-3370

support@tinyemail.com

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