Reviews (109)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its cost-effectiveness, including a free plan and unlimited contacts. It features an easy-to-use drag-and-drop email editor with various templates and integrates seamlessly with Shopify, enhancing email marketing campaigns. The automation tools save time by reacting to customer actions. Additionally, the app is praised for its reliable performance and effective email deliverability. Customer support is particularly noted for being responsive and available 24/7, making it a valuable tool for engaging customers and streamlining marketing efforts.
Refine
-
By rating
Amazing customer support by Janhavi Singh and his tech support guy to sort the issue out. I would recommend this app to everyone. But please make sure when you start using this app it will be tiny bit difficult for beginner to start but once done then no issues. Thanks again for developing a such nice app for shopify.
Awesome app with everything you would need to send email campaigns, and has pre-built abandoned cart, welcome, and win-back emails which is a huge time saver. Great customer support as well, and on the off chance they're not online, they answer emails super fast. Thanks!
Hi, this is a great free service for companies who want to begin email marketing.
They provide amazing support who are always ready to help. they provide solutions and make sure you are following good email practices. They provide freedom to customize almost all parts of the email and an easy to read analytics dashboard.
Hi Laxman,
Just wanted to say thanks for the great customer service. Your quick responses and help made everything so easy. Really appreciate the effort you put in.
I installed this app and start using it. After 2 days this app was frozen and never worked again. However the payment was also deducted after 7 days of trial. I contacted support and provided them the proof but no answer.
Hello Adore,
1) Our app is Free when you install it via the app store. Installing from our website is a paid service as we only offer free service to Shopify merchants. Please reach out to CS for a refund.
2) Accounts "freeze" for a violation of our Anti-Spam policy. You may only use tinyEmail to send Opt-In emails to your subscribers, not unsolicited ones.
Compliance @tinyEmail
This was easy and fun to use with the AI tool functionality. The experience was phenomenal, and I plan to add more products to my store.
TinyEmail makes my dropshipping life so much easier.
Laxman help me to start using tiny email spending all the time I needed to understand the application and to configure the email sender. 10/10 recommended.
really bad can not do simple thing which verify email
Hi Kamo,
Thank you for your feedback regarding the email verification process in our tinyEmail Shopify app. We understand your frustration and appreciate you taking the time to share your experience.
Email verification is a crucial step in ensuring the security and deliverability of your emails. When you verify your email address, it helps to:
Prevent spam: Unverified email addresses are often associated with spam, leading to your emails being blocked or marked as junk.
Improve deliverability: Verified emails are more likely to reach your intended recipients, increasing the effectiveness of your marketing campaigns.
Enhance security: Email verification helps to protect your account from unauthorized access and spam.
We apologize for any inconvenience caused by the verification process. We are committed to providing a seamless and user-friendly experience.
If you continue to encounter issues with email verification, please don't hesitate to contact our support team at support@tinyemail.com. We'll be happy to assist you further.
Thank you for your understanding and continued support.
I really liked tinyEmail, especially since it's free for Shopify users. Their 24/7 support is excellent. Laxman from their support team reached out to me on call to help me set up my tinyEmail account and was incredibly helpful. I highly recommend tinyEmail for business owners looking for a promising email marketing tool.
Exceptional Email Platform! TinyEmail checks all the boxes for a solid email platform and is continually working to improve. Thanks to Laxman for the great introduction and help with setting up.