Reviews (114)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free, comprehensive email marketing tools, including a user-friendly interface with drag-and-drop editing and pre-built templates for various campaigns. It offers automation triggered by user actions and detailed analytics to monitor campaign success. Reviewers praise its seamless Shopify integration and reliable email deliverability, with responsive customer support enhancing its positive reception.

October 8, 2024

Amazing customer support by Janhavi Singh and his tech support guy to sort the issue out. I would recommend this app to everyone. But please make sure when you start using this app it will be tiny bit difficult for beginner to start but once done then no issues. Thanks again for developing a such nice app for shopify.

Yokos Fashion
United Kingdom
9 months using the app
November 14, 2024

Awesome app with everything you would need to send email campaigns, and has pre-built abandoned cart, welcome, and win-back emails which is a huge time saver. Great customer support as well, and on the off chance they're not online, they answer emails super fast. Thanks!

Faithfully
United States
2 months using the app
November 21, 2024

Great email application. Can always get support when I need some. Ninad helps a lot and offers important suggestion.

Denvix
United States
6 months using the app
October 23, 2024

Hi, this is a great free service for companies who want to begin email marketing.

They provide amazing support who are always ready to help. they provide solutions and make sure you are following good email practices. They provide freedom to customize almost all parts of the email and an easy to read analytics dashboard.

Minasian Market Place
United States
27 days using the app
December 18, 2024

Absolutely horrible experience. They couldn't see any of my customer data from Shopify. We worked on it for a week. They couldn't ever see my customer data from any prior campaigns.

They will continuously promise that they will help you, but then they won't actually do anything.

Thrupack™
United States
13 days using the app
December 5, 2024

I would highly recommend this app for everyone looking for sending campaigns. it's easy to use and their support team is so helpful. Ninad has fixed a lot of my issues and he replies as fast as possible

Influencers Voice
United States
1 day using the app
December 17, 2024

Hi Janhavi,

Just wanted to say thanks for the great customer service. Your quick responses and help to understand everything so easy. Really appreciate the effort you put in.

Arabic Name Jewellery
Australia
About 14 hours using the app
August 23, 2024

Hi Laxman,

Just wanted to say thanks for the great customer service. Your quick responses and help made everything so easy. Really appreciate the effort you put in.

LightenWhiten
India
2 months using the app
August 28, 2024

I installed this app and start using it. After 2 days this app was frozen and never worked again. However the payment was also deducted after 7 days of trial. I contacted support and provided them the proof but no answer.

Adore India
Australia
About 1 month using the app
tinyEmail® replied September 19, 2024

Hello Adore,

1) Our app is Free when you install it via the app store. Installing from our website is a paid service as we only offer free service to Shopify merchants. Please reach out to CS for a refund.

2) Accounts "freeze" for a violation of our Anti-Spam policy. You may only use tinyEmail to send Opt-In emails to your subscribers, not unsolicited ones.

Compliance @tinyEmail

December 12, 2024

Got an amazing support from Janhavi, Highly recommend Tiny.

bioQuad Europe BV
Netherlands
About 22 hours using the app