Reviews (76)

Overall rating
4.2
Counts per rating level
  • 80% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 9% of ratings are 1 stars
July 2, 2026

this is such an affordable program. We switched to tiny email from Klaviyo for the affordability and ease of use.

Microfleur
United States
5 months using the app
tinyEmail® replied July 8, 2026

Thank you so much for your wonderful review!

We're delighted to hear that you made the switch to tinyEmail and that you've found the platform both affordable and easy to use. Our goal is to provide powerful email marketing tools that are simple to use, deliver exceptional email deliverability, and help businesses increase their revenue—all without the complexity or high price tag.

We truly appreciate your trust in us and look forward to continuing to support your business as it grows. If you ever need assistance, our team is always here to help.

Thank you for being part of the tinyEmail family!

March 23, 2026

We at KraftedKey wanted to share our experience using your platform. It has been fantastic easy to use, with great deliverability, and we’ve seen a noticeable increase in our email revenue. Your support team has also been quick and helpful whenever we needed assistance.

Overall, Tinymail is the best app we’ve used for email marketing. Simple, effective, and reliable.

Thank you for building such a great product!

KraftedKey
India
7 days using the app
tinyEmail® replied March 24, 2026

Thank you so much for the kind words and for taking the time to leave a review!

We’re really glad to hear our support team has been helpful—being responsive and hands-on is something we care a lot about. Deliverability and consistent inboxing are at the core of everything we do, so it’s incredibly rewarding to know our efforts are helping you reach your audience effectively and drive real revenue growth.

We truly appreciate your trust in tinyEmail and look forward to supporting your continued success. 🚀

July 8, 2026

great customer service and fast contact options. After day 1 I'm impressed

Wrap & Cover
United Kingdom
About 7 hours using the app
tinyEmail® replied July 8, 2026

Thank you so much for your wonderful review!

We're thrilled to hear that your first day with tinyEmail has been such a positive experience. Providing responsive, knowledgeable support and making it easy to reach our team are top priorities for us, so it's great to know that stood out to you.

Our goal is to combine exceptional customer service with powerful email marketing, outstanding deliverability, and the tools you need to grow your business and increase your revenue. We look forward to supporting you every step of the way.

Thank you for choosing tinyEmail—we're excited to be part of your journey!

February 27, 2026

a ferramenta é um tanto simples (comparada a outras como mailchimp) mas atende as funcionalidades básicas com custo zero. Além disso, eles tem um suporte muito bom, incrível mesmo.

mymute
Brazil
3 months using the app
tinyEmail® replied March 1, 2026

Thank you so much for your thoughtful review!

We’re really glad to hear that tinyEmail is delivering the core functionality you need in a simple and accessible way. Our focus is on what truly matters: reliable performance, strong email deliverability, consistent inboxing, and an intuitive experience that helps you grow without unnecessary complexity.

We’re also thrilled that our support team has been helpful. Supporting your growth is incredibly important to us, and we’re fully committed to continuing to deliver a dependable, high-quality experience.

Thank you for being part of tinyEmail!

December 5, 2025

I cannot get the app to sync to my existing TinyEmail account. It keeps creating a new account on install and doesn't keep the existing account logged in no matter how many times I log in. If i refresh the page, it reverts to the account they created automatically during install. The profiles are then synced to the new account and there is no way to unsync it, leaving no room to sync to my already existing account. They have a lot to work on.

MD Logic Health®
United States
Over 2 years using the app
tinyEmail® replied December 10, 2025

Hi there, we're very sorry for the trouble. When the tinyEmail app is installed, it automatically creates a new account linked to your store — this is expected.

We’ve now released updates that allow you to connect your existing tinyEmail account to your store as well. Please check your email for instructions from our team. We’d love the chance to make this right and help you get everything set up.

— tinyEmail Support

October 20, 2025

Totally useless app. Continously getting error messages during installation. Message always saying they are sorry. Could never instal it, telling me to try again. I tried at least 10 times.

Touchstone Media
India
12 days using the app
tinyEmail® replied October 21, 2025

We're really sorry to hear you had trouble installing the app. We’ve sent you an email so we can better understand what went wrong and help get this resolved for you as quickly as possible.

We’re here to help and would love the opportunity to get things working for you.

June 12, 2025

I uninstalled this app after not needing it and have been spammed with acquisition emails since. I have had to unsubscribe 3 times from their email list, and am still getting contacted. Not great coming from an EDM App....

Parisian Crafted
New Zealand
15 minutes using the app
December 18, 2024

Absolutely horrible experience. They couldn't see any of my customer data from Shopify. We worked on it for a week. They couldn't ever see my customer data from any prior campaigns.

They will continuously promise that they will help you, but then they won't actually do anything.

Thrupack™
United States
13 days using the app
November 14, 2024

Awesome app with everything you would need to send email campaigns, and has pre-built abandoned cart, welcome, and win-back emails which is a huge time saver. Great customer support as well, and on the off chance they're not online, they answer emails super fast. Thanks!

Faithfully
United States
2 months using the app
October 23, 2024

Hi, this is a great free service for companies who want to begin email marketing.

They provide amazing support who are always ready to help. they provide solutions and make sure you are following good email practices. They provide freedom to customize almost all parts of the email and an easy to read analytics dashboard.

Minasian Market Place
United States
27 days using the app