Reviews (109)

Overall rating
4.5
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effectiveness, including a free plan and unlimited contacts. It features an easy-to-use drag-and-drop email editor with various templates and integrates seamlessly with Shopify, enhancing email marketing campaigns. The automation tools save time by reacting to customer actions. Additionally, the app is praised for its reliable performance and effective email deliverability. Customer support is particularly noted for being responsive and available 24/7, making it a valuable tool for engaging customers and streamlining marketing efforts.

March 21, 2023

We had a great experience with the app. If you are looking for one of the best email campaign providers in the market, definitely give this one a try.

✅ Unlimited Contact list
✅ User friendly
✅ Low cost
✅ Email Deliverability is good
✅ Support team is very responsive and reliable

Focus Nutrition
United States
About 2 months using the app
February 23, 2023

I've been using TinyEmails for a while. The support team is great, and very excited to see where this tool is headed. It's feature rich, and everything is pretty intuitive.

Kochere Coffee Co.
United States
About 1 month using the app
Edited December 20, 2022

Used Tiny Email for two campaigns so far; super easy to create and launch a simple campaign. Comparatively, ease and learning to make your first campaign has been a much more enjoyable process compared to other email marketing platforms. Customer service with Mashiar has been met with quick replies and helpful information.

DA JIUJIU
Canada
About 1 month using the app
tinyEmail® replied December 23, 2022

Thank you for your kind words, DA JIUJIU. We're so happy to hear that you've found tinyEmail to be easy to use and that our customer service has been helpful. We'll be sure to pass on your compliments to Mashiar and the rest of our team.

We hope you'll continue to find tinyEmail helpful for your email marketing needs, and we look forward to hearing from you again soon.

December 25, 2022

From my conversation with them, it seems that customer service is above all else, everything is organized, detailed, and 24/7 support.
Highly recommend the app!

Ezlife4U
Israel
30 days using the app
tinyEmail® replied December 27, 2022

Thank you for the kind words; tinyemail is built with customer service as a top priority. We're happy to hear that you had a positive experience and that our team was able to help resolve any issues you encountered. We appreciate your business and look forward to serving you in the future.

Edited March 2, 2023

I really like this application. It did takes me almost a week to set up my custom email because the confirmation email kept lagging (took hours sometimes days) to my Zoho inbox then I would see it just barely too late and it would decline confirmation. I reached out to support about it but the support was a little slow, being a small business owner I get it, we all have lives just wish support was a bit more helpful. They did offered to book a call but the hours they had were early mornings for my time zone. That set aside the app is really good and useful which is why I took the effort to set it up and use it. I guess most good things can take some time to set up. I think for most people the confirmation of your email address comes no problem. The email templates are nice and easy to brand and customize. I look forward to using this app more to help boost sales!

Sakura Milk Jewelry
Japan
23 days using the app
Edited February 25, 2023

If you're looking for an email marketing platform that is both easy to use and highly effective, look no further than TinyEmail. I've been using this app for several months now and have been blown away by how much it has helped me streamline my email marketing efforts. The email builder is intuitive and allows me to create professional-looking emails in just minutes, and the segmentation and personalization features are top-notch. I can quickly and easily segment my lists based on various criteria, and then send tailored emails that resonate with my audience. If you're serious about email marketing, TinyEmail is a must-have.

Iltopia Studios
United States
16 days using the app
February 8, 2023

TinyEmail has one of the best support here on Shopify and a great UI/UX. Fast replies. I am eagerly waiting on the flows feature and hope they will give us more flexibility and customizable options on creating the email flows that we want. Also a pabbly integration would be very helpful! Keep it up!

PresetLion
Germany
15 days using the app
January 1, 2023

We really do recommend and love this app as new Shopify users we tried many apps that didn't give us an easy, quick and nice touch to our newsletters. Were more that happy with using Tiny email and hopefully it will help our business grow so we can afford to continue using it!

Reason for not giving it a 5 star is solely the price, we can't really afford it and wish it was a bit lower. Which isn't fair of us either cos the service is definitely word every penny!

FÄRG MAKEUP & ACADEMY
Sweden
10 months using the app
tinyEmail® replied January 4, 2023

Thank you for your kind words, FÄRG MAKEUP & ACADEMY. We're glad you find tinyEmail valuable, and we appreciate your thoughts on the pricing.

We understand that price is a consideration for many businesses, and we offer different plans and payment options to make tinyEmail accessible to as many people as possible. We hope you continue using tinyEmail and that it will help your business grow. Thank you again for your support!

February 4, 2022

Decided to try TinyEmail, but our contacts wasn't importing easily. Don't be afraid to ask for help - Vitalie managed to sort everything out for us this afternoon - so, so helpful - thank you so much TinyEmail and Vitalie.

Na-Nôg
United Kingdom
10 days using the app
tinyEmail® replied February 8, 2022

Thank you! We are a small but agile team and I am glad you connected with our CTO - we are hands-on with our product to ensure you get the most out TinyEmail.

February 8, 2023

This app is set to do everything I need.
Even before I was a paying customer, the tinyEmail customer service has been superb. They are very responsive to my questions.

Woke Homeschooling
United States
9 days using the app