Reviews (77)

Overall rating
4
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effective and efficient email marketing tools. They praise its user-friendly interface, featuring an intuitive editor with drag-and-drop and diverse templates. Its seamless Shopify integration and automation features save time and enhance customer engagement. The app is noted for reliable performance and good email deliverability. Customer support is also highlighted for being prompt and exceptionally helpful.

January 6, 2024

Tricky to get started so needed some help. TUSHAR came to my rescue on chat but as it was difficult to relay what I needed and Tushar jumped on a google meet with me and talked me through everything while I shared my screen. So helpful and patient. He was brilliant.

Sundfoerr
United Kingdom
About 1 hour using the app
tinyEmail® replied January 28, 2024

Thank you for taking the time to share your experience with us. Your detailed review truly made our day!

We're delighted to hear that our customer success team could assist you effectively, going above and beyond to ensure you got the support you needed.

At tinyEmail, customer satisfaction is our priority, and we're thrilled that we could make your experience a positive one.

Again thank you for choosing us, and we look forward to serving you with the same level of excellence in the future. If you have any additional information, please feel free to contact our 24/7 customer support line.

April 16, 2025

Nida Desai was very helpful. We have 3 Shopify stores and we use for all of them TinyEmail marketing campaigns.
Great app and great support team!

Kit and Kin Greece
Cyprus
44 minutes using the app
December 12, 2024

Got an amazing support from Janhavi, Highly recommend Tiny.

bioQuad Europe BV
Netherlands
About 22 hours using the app
February 13, 2023

Great five-star-rated service & easy-to-use software!! Mashiar helped me with integrating the app in our shopify store.

Continue your success-story!

ACKERMANN®
Germany
2 days using the app
January 14, 2024

Für eine kostenlose App bringt sie alles mit, was ich für mein E-Mail-Marketing benötige. Auch die Hilfeseiten sind bei der Einrichtung von Voreinstellungen und E-Mails super hilfreich.

Yvi'S Creativity Corner
Germany
2 days using the app
tinyEmail® replied January 28, 2024

We want to express our sincere gratitude for the fantastic 5-star review you recently shared with us! Your feedback truly means the world to the entire team here.

We're thrilled to hear that you find our free app comprehensive and well-equipped for your email marketing needs. Knowing that our help pages have been super helpful in guiding you through preferences and email setup is incredibly rewarding.

At tinyEmail, customer satisfaction is our priority, and we're thrilled that we could make your experience a positive one.

Thank you for choosing us, and we look forward to serving you with the same level of excellence in the future. If you have any additional information, please feel free to contact our 24/7 customer support line.

April 20, 2022

I have used different email campaigns and I am very impressed with TinyEmail! The service is outstanding and the value is extraordinary! I highly recommend TinyEmail for all of your email marketing projects, you will not be disappointed!

Golden Sun Health Foods Ltd
Canada
5 minutes using the app
tinyEmail® replied April 21, 2022

Thank you for the feedback! We appreciate the recommendations. :)

April 26, 2025

Janhavi was really helpful. Jumped on the Google Meet straightway to show me the product information in details and gave me recommendations.

Baby Deluxe
Australia
3 minutes using the app
July 30, 2024

Laxman help me to start using tiny email spending all the time I needed to understand the application and to configure the email sender. 10/10 recommended.

ARIANNA LUCCARDI
Spain
About 22 hours using the app
November 29, 2022

Quite new to TinyEmail but Mashiar from support was very helpful in getting me setup. It's a very user friendly app, and their Free Plan is very generous. I really liked their vast template selection

Turaag Active
Bangladesh
2 minutes using the app
tinyEmail® replied November 30, 2022

Thank you for choosing TinyEmail, Turaag Active. We're glad to have you on board and happy to hear that Mashiar was able to help get you setup. Our template selection is one of our favorite features too! If you need any assistance with anything else, please don't hesitate to reach out.

October 24, 2022

If you're looking for the best email marketing provider, you can't go wrong with TinyEmail. They offer a wide range of features and are always innovating to stay ahead of the curve. Plus, their customer service is so friendly and they're always willing to help you get the most out of your account.

Bodega Wellness
Canada
2 minutes using the app
tinyEmail® replied October 24, 2022

Thank you for choosing tinyEmail, Bodega Wellness! We're thrilled to have you as a customer and appreciate your kind words about our features and customer service. Our team is passionate about providing the best possible experience for our users, so we're glad to hear that we're meeting your needs. Thank you for recommending us, and we hope you'll continue to use tinyEmail for all your email marketing needs.