Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
December 25, 2022

From my conversation with them, it seems that customer service is above all else, everything is organized, detailed, and 24/7 support.
Highly recommend the app!

Ezlife4U
Israel
30 days using the app
tinyEmail® replied December 27, 2022

Thank you for the kind words; tinyemail is built with customer service as a top priority. We're happy to hear that you had a positive experience and that our team was able to help resolve any issues you encountered. We appreciate your business and look forward to serving you in the future.

Edited March 2, 2023

I really like this application. It did takes me almost a week to set up my custom email because the confirmation email kept lagging (took hours sometimes days) to my Zoho inbox then I would see it just barely too late and it would decline confirmation. I reached out to support about it but the support was a little slow, being a small business owner I get it, we all have lives just wish support was a bit more helpful. They did offered to book a call but the hours they had were early mornings for my time zone. That set aside the app is really good and useful which is why I took the effort to set it up and use it. I guess most good things can take some time to set up. I think for most people the confirmation of your email address comes no problem. The email templates are nice and easy to brand and customize. I look forward to using this app more to help boost sales!

Sakura Milk Jewelry
Japan
23 days using the app
Edited February 25, 2023

If you're looking for an email marketing platform that is both easy to use and highly effective, look no further than TinyEmail. I've been using this app for several months now and have been blown away by how much it has helped me streamline my email marketing efforts. The email builder is intuitive and allows me to create professional-looking emails in just minutes, and the segmentation and personalization features are top-notch. I can quickly and easily segment my lists based on various criteria, and then send tailored emails that resonate with my audience. If you're serious about email marketing, TinyEmail is a must-have.

Iltopia Studios
United States
16 days using the app
February 8, 2023

TinyEmail has one of the best support here on Shopify and a great UI/UX. Fast replies. I am eagerly waiting on the flows feature and hope they will give us more flexibility and customizable options on creating the email flows that we want. Also a pabbly integration would be very helpful! Keep it up!

PresetLion
Germany
15 days using the app
January 1, 2023

We really do recommend and love this app as new Shopify users we tried many apps that didn't give us an easy, quick and nice touch to our newsletters. Were more that happy with using Tiny email and hopefully it will help our business grow so we can afford to continue using it!

Reason for not giving it a 5 star is solely the price, we can't really afford it and wish it was a bit lower. Which isn't fair of us either cos the service is definitely word every penny!

FÄRG MAKEUP & ACADEMY
Sweden
10 months using the app
tinyEmail® replied January 4, 2023

Thank you for your kind words, FÄRG MAKEUP & ACADEMY. We're glad you find tinyEmail valuable, and we appreciate your thoughts on the pricing.

We understand that price is a consideration for many businesses, and we offer different plans and payment options to make tinyEmail accessible to as many people as possible. We hope you continue using tinyEmail and that it will help your business grow. Thank you again for your support!

February 4, 2022

Decided to try TinyEmail, but our contacts wasn't importing easily. Don't be afraid to ask for help - Vitalie managed to sort everything out for us this afternoon - so, so helpful - thank you so much TinyEmail and Vitalie.

Na-Nôg
United Kingdom
10 days using the app
tinyEmail® replied February 8, 2022

Thank you! We are a small but agile team and I am glad you connected with our CTO - we are hands-on with our product to ensure you get the most out TinyEmail.

February 8, 2023

This app is set to do everything I need.
Even before I was a paying customer, the tinyEmail customer service has been superb. They are very responsive to my questions.

Woke Homeschooling
United States
9 days using the app
November 4, 2022

I have had this app for one week. It's very intuitive to use, and the templates look great. They are careful to ensure that your email list only contains customers who have subscribed, so they monitor for quality. That shows their integrity. The cost is reasonable as well. I give them 5 stars.

Himelhoch's Department Store
United States
7 days using the app
tinyEmail® replied November 4, 2022

Thank you for your kind words and a 5-star rating, Himelhoch's Department Store! We're thrilled to have you as a tinyEmail customer and appreciate your feedback. Our team works hard to ensure our app is easy to use and provides great templates so you can send beautiful emails quickly and easily.

Thank you for choosing tinyEmail, and we hope to continue delivering value that exceeds your expectations.

April 29, 2022

Thank you Tiny Email team for walking me though with baby steps as I learn. Customer service is fantastic and they really care!!

Angel for Keeps
United States
6 days using the app
tinyEmail® replied May 2, 2022

We are excited to help you get up and running!  Please don't hesitate to reach out with any questions you might have. 

February 13, 2023

Great five-star-rated service & easy-to-use software!! Mashiar helped me with integrating the app in our shopify store.

Continue your success-story!

ACKERMANN®
Germany
2 days using the app