Reviews (109)

Overall rating
4.5
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effectiveness, including a free plan and unlimited contacts. It features an easy-to-use drag-and-drop email editor with various templates and integrates seamlessly with Shopify, enhancing email marketing campaigns. The automation tools save time by reacting to customer actions. Additionally, the app is praised for its reliable performance and effective email deliverability. Customer support is particularly noted for being responsive and available 24/7, making it a valuable tool for engaging customers and streamlining marketing efforts.

April 20, 2022

I have used different email campaigns and I am very impressed with TinyEmail! The service is outstanding and the value is extraordinary! I highly recommend TinyEmail for all of your email marketing projects, you will not be disappointed!

Golden Sun Health Foods Ltd
Canada
5 minutes using the app
tinyEmail® replied April 21, 2022

Thank you for the feedback! We appreciate the recommendations. :)

November 29, 2022

Quite new to TinyEmail but Mashiar from support was very helpful in getting me setup. It's a very user friendly app, and their Free Plan is very generous. I really liked their vast template selection

Turaag Active
Bangladesh
2 minutes using the app
tinyEmail® replied November 30, 2022

Thank you for choosing TinyEmail, Turaag Active. We're glad to have you on board and happy to hear that Mashiar was able to help get you setup. Our template selection is one of our favorite features too! If you need any assistance with anything else, please don't hesitate to reach out.

November 20, 2023

They keep calling and writing me several times a day, even at the night to promote their product. I dont liked their service and deleted this app. They still call me each time, so I had to put their number on black list.

Powercleany
Germany
12 minutes using the app
tinyEmail® replied December 13, 2023

We value your feedback, and your experiences are crucial in helping us improve our services.
I have personally reviewed your case and we will not proactively reach out further.
I would like to thank you for your understanding and assure you that your concerns have our utmost attention.
If you have any additional information, please feel free to contact our 24/7 customer support line.

May 8, 2023

hahaha, another funny time-wasting app - after installing the app, there is a button that says " Click for Free Trial" then nothing happens after clicking! hahaha
but below the button says to choose a paid plan - and it brings you to 2 paid plans! hahaha hahaha.. they trick you in saying there is a trial plan but nothing happens. Screenshot the entire experience...await their CS and their "suddenly fast super service"

The Strength Games
Singapore
11 minutes using the app
tinyEmail® replied May 12, 2023

Hello The Strength Games,

Thank you for your feedback. We apologize for the frustration you experienced while setting up your account and selecting a preferred plan. We understand how important it is to have a smooth and hassle-free process, and we sincerely regret any inconvenience caused.

At tinyEmail, we strive to provide the best possible experience for all our customers. We want to assure you that our support team was available and ready to assist you during your account setup.

To make things right and improve your experience, we would like to offer you a second chance with a 7-day free trial. You can even choose one of our Pro plans and use it free for 7 days. This will allow you to explore our platform and its different functionalities at no cost.

In addition, we will prioritize your support requests to ensure that any issues or questions you may have are promptly addressed by our dedicated support team.

We value your business and want to ensure your satisfaction as our customer. Please let us know if you would like to take advantage of the free trial and priority support. We are committed to turning your frustration into a positive experience and providing you with the assistance you need.

Best regards,
~tinyEmail Team

February 20, 2024

Brother Bear Supply
Canada
4 months using the app
April 21, 2024

Cochani London
United Kingdom
4 days using the app
January 27, 2024

Utopia
Canada
9 days using the app
tinyEmail® replied February 13, 2024

Hi Utopia,

Your 5-star review made our day!
Thanks for loving tinyEmail & rocking your email marketing.
Remember, endless creativity awaits! Need help?
We're your support squad.✨

Best,
Team tinyEmail

January 29, 2024

ZEBORA
United States
5 days using the app
tinyEmail® replied February 13, 2024

Hey ZEBORA,

Your 5-star review is brighter than a thousand open emails!
We're absolutely thrilled you're loving tinyEmail and rocking your email marketing like a total pro.

Remember, with tinyEmail, the sky's the limit (or at least your subscriber list ). Keep sending stellar campaigns and don't hesitate to reach out if you need anything. We're always here to cheer you on!

Best,
Team tinyEmail

February 3, 2024

SALAPRO
Qatar
4 days using the app
tinyEmail® replied February 13, 2024

Hey SALAPRO,

Your review rocks!
Just one more to unlock full tinyEmail awesomeness! What tweaks can we make to earn that final star?
Don't hesitate to ask - we're your personal support & problem-solvers available 24/7!

Thanks!
Team tinyEmail