Reviews (73)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its cost-effective and efficient email marketing tools. They praise its user-friendly interface, featuring an intuitive editor with drag-and-drop and diverse templates. Its seamless Shopify integration and automation features save time and enhance customer engagement. The app is noted for reliable performance and good email deliverability. Customer support is also highlighted for being prompt and exceptionally helpful.
Refine
-
By rating
We really do recommend and love this app as new Shopify users we tried many apps that didn't give us an easy, quick and nice touch to our newsletters. Were more that happy with using Tiny email and hopefully it will help our business grow so we can afford to continue using it!
Reason for not giving it a 5 star is solely the price, we can't really afford it and wish it was a bit lower. Which isn't fair of us either cos the service is definitely word every penny!
Thank you for your kind words, FÄRG MAKEUP & ACADEMY. We're glad you find tinyEmail valuable, and we appreciate your thoughts on the pricing.
We understand that price is a consideration for many businesses, and we offer different plans and payment options to make tinyEmail accessible to as many people as possible. We hope you continue using tinyEmail and that it will help your business grow. Thank you again for your support!
I just started this app today, but if it is as good as their customer service, I know I made the right decision. Rahul their customer agent was so helpful, kind and patient with me today that he should get a raise.
Great job Rahul and Tiny Email for hiring him.
Awesome support with the app making sure everything is setup properly
Hi M&R Automotive,
Thank you so much for taking the time to share your experience with tinyEmail!
Your positive words about our seamless setup and support team truly made our day. 🚀 We genuinely appreciate your kindness!
Our commitment is to make tinyEmail as a go-to choice for all your email marketing needs.
Don't hesitate to reach out anytime—we're available 24/7 to assist you!
Regards,
Team tinyEmail
Tiny Mail has blown me away, and Laxman from the onboarding team deserves a shoutout. He's been incredible, patiently guiding us through everything. I can't help but feel excited about the incredible user experience waiting just around the corner as I dive deeper into operations.
Integrating this app with Shopify is a real struggle. Eventually i gave up
We’re really sorry to hear about the issues you experienced while trying to integrate our app. We’ve sent you an email as well, so we can connect directly and discuss this further to get it resolved as quickly as possible.
We couldn’t find any previous support request from you, so we’d greatly appreciate any details you can share to help us investigate properly.
Thank you for your feedback, and we hope to turn this experience around for you.
5 stars for sure,better than others
Tricky to get started so needed some help. TUSHAR came to my rescue on chat but as it was difficult to relay what I needed and Tushar jumped on a google meet with me and talked me through everything while I shared my screen. So helpful and patient. He was brilliant.
Thank you for taking the time to share your experience with us. Your detailed review truly made our day!
We're delighted to hear that our customer success team could assist you effectively, going above and beyond to ensure you got the support you needed.
At tinyEmail, customer satisfaction is our priority, and we're thrilled that we could make your experience a positive one.
Again thank you for choosing us, and we look forward to serving you with the same level of excellence in the future. If you have any additional information, please feel free to contact our 24/7 customer support line.
Good chat support. Janhavi Singh was helpful throughout.
Nida Desai was very helpful. We have 3 Shopify stores and we use for all of them TinyEmail marketing campaigns.
Great app and great support team!
Got an amazing support from Janhavi, Highly recommend Tiny.
