Reviews (83)

Overall rating
4.3
Counts per rating level
  • 81% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 10% of ratings are 1 stars
October 24, 2022

If you're looking for the best email marketing provider, you can't go wrong with TinyEmail. They offer a wide range of features and are always innovating to stay ahead of the curve. Plus, their customer service is so friendly and they're always willing to help you get the most out of your account.

Bodega Wellness
Canada
2 minutes using the app
tinyEmail® replied October 24, 2022

Thank you for choosing tinyEmail, Bodega Wellness! We're thrilled to have you as a customer and appreciate your kind words about our features and customer service. Our team is passionate about providing the best possible experience for our users, so we're glad to hear that we're meeting your needs. Thank you for recommending us, and we hope you'll continue to use tinyEmail for all your email marketing needs.

January 9, 2026

This app works extremely well and has exceeded our expectations. We’ve had a great experience using it from the very beginning: it’s smooth, fast, and completely reliable, with no bugs or interruptions during use.

Campaigns are sent out in just a few minutes, which saves a huge amount of time and makes daily operations much more efficient. The editor is intuitive, easy to use, and very fast. You can quickly create campaigns by uploading images, HTML, videos, and many other types of content without any complications.

Another huge advantage is that the app is completely free, which is honestly impressive considering the quality and the features it offers. It’s a perfect solution for anyone looking for a powerful, easy-to-use, and cost-effective tool on Shopify.

Highly recommended for any store owner who wants a smooth and professional experience without spending extra money.

QUANTICLO®
Italy
4 months using the app
tinyEmail® replied January 29, 2026

Thank you so much for taking the time to share this thoughtful review!

We’re delighted to hear that tinyEmail has exceeded your expectations and that you’ve had a smooth, fast, and reliable experience from the very beginning. It’s great to know that the platform’s ease of use and performance, along with our knowledgeable customer support, are helping streamline your daily operations.

Deliverability and inbox placement are core to what we do, and we’re glad to support consistent inboxing while helping drive revenue growth for your store.

We’re also happy that you’re finding value in the free offering while still benefiting from strong performance and reliable delivery. We truly appreciate your recommendation and look forward to supporting your continued success. 🚀

January 31, 2026

wonderful

Multi-product Solutions
Canada
About 1 year using the app
tinyEmail® replied February 2, 2026

Thank you so much for the wonderful review!

We’re really glad to hear you’re having a great experience with tinyEmail. High deliverability and consistent inbox placement are at the core of what we do, and our support team is always here to make sure everything runs smoothly. It’s especially rewarding to know we’re helping you grow your revenue along the way.

Thanks again for your trust — we’re always happy to help and look forward to supporting your continued success! 🚀

April 26, 2024

Tiny Mail has blown me away, and Laxman from the onboarding team deserves a shoutout. He's been incredible, patiently guiding us through everything. I can't help but feel excited about the incredible user experience waiting just around the corner as I dive deeper into operations.

Magicleaf
India
About 3 hours using the app
April 3, 2024

Love the flexibility and professional look I can achieve

The Flower Crate
New Zealand
8 days using the app
March 7, 2024

top!

funnyhooks
Austria
30 days using the app
March 4, 2024

I just started this app today, but if it is as good as their customer service, I know I made the right decision. Rahul their customer agent was so helpful, kind and patient with me today that he should get a raise.

Great job Rahul and Tiny Email for hiring him.

Blue Moon Vintage Mercantile
United States
About 4 hours using the app
Edited February 1, 2024

I just started with the app but it seems quite good. Support is very efficient and they are quick to respond to inquiries. I think it will definitely bring positive results.

USolve
Canada
2 days using the app
tinyEmail® replied February 13, 2024

Dear USolve,

It's fantastic to to see your review! We're thrilled you're finding tinyEmail user-friendly and our support team responsive.

We're confident that tinyEmail will help you achieve positive results with your email marketing campaigns.
Don't hesitate to reach out if you have any questions or need assistance,
we're always here to support your journey.

Thanks!
Team tinyEmail

January 8, 2024

the support team is helpful

Alpaca Retail
Peru
About 1 month using the app
tinyEmail® replied January 31, 2024

Hi Alpaca Retail,

A massive thank you for your uplifting feedback! We're thrilled to hear that our support team could be of assistance to you.

Your words inspire us to continue providing top-notch support. If there's anything more you need or if you have suggestions for improvement, don't hesitate to reach out.

Cheers to seamless support and successful ventures!

Warm regards,
Team tinyEmail

June 27, 2024

Horrible UI, horrible support that is not responding. 24/7 support is a total SCAM! Don't recommend...

Teenwear.eu
Slovakia
About 2 hours using the app
tinyEmail® replied June 29, 2024

Hello,

I am deeply sorry to hear that your experience with our UI and support team did not meet your expectations. We strive to provide excellent 24/7 support and regret that this was not reflected in your recent interaction.

After reviewing your case, we found that our support representative responded quickly but needed additional time to consult internally on one of your queries. I understand that this delay may have impacted your tasks and hindered your product adoption, and I apologize for any inconvenience this caused.

Your feedback is incredibly valuable to us, and we are committed to making improvements based on your experience.

Please feel free to reach out to me directly at vishal@tinyemail.com for any unresolved queries or additional questions. We are dedicated to providing you with the best support possible!