Reviews (77)

Overall rating
4
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effective and efficient email marketing tools. They praise its user-friendly interface, featuring an intuitive editor with drag-and-drop and diverse templates. Its seamless Shopify integration and automation features save time and enhance customer engagement. The app is noted for reliable performance and good email deliverability. Customer support is also highlighted for being prompt and exceptionally helpful.

December 18, 2024

Absolutely horrible experience. They couldn't see any of my customer data from Shopify. We worked on it for a week. They couldn't ever see my customer data from any prior campaigns.

They will continuously promise that they will help you, but then they won't actually do anything.

Thrupack™
United States
13 days using the app
Edited June 21, 2025

We had a great experience with the app. If you are looking for one of the best email campaign providers in the market, definitely give this one a try.

Unlimited Contact list
User friendly
Low cost
Email Deliverability is good
Support team is very responsive and reliable

Focus Nutrition
United States
Over 2 years using the app
April 24, 2025

Ninad was very helpful and quick response to help solving the DNS setting issue! great services! thx

Mallow
Australia
About 1 year using the app
January 30, 2024

Laxman helped us easily to shift our pre planned to free. Customer support was great.

Budget Salon Supplies Retail
Australia
About 1 year using the app
tinyEmail® replied February 13, 2024

Dear Budget Salon Supplies Retail,

Thank you for taking the time to leave a review!
We're so happy to hear that our customer support exceeded your expectations.

We value your feedback and are always looking for ways to improve. Knowing you're enjoying tinyEmail, we're confident it will provide you with the tools you need to create engaging email campaigns.

Should you have any questions or require further assistance in the future, please don't hesitate to reach out. We're always here to help you achieve your email marketing goals.

Thank you again for choosing tinyEmail, and we wish you continued success!

Team tinyEmail

January 3, 2023

I have been using Tiny Email for a few months now and I am extremely satisfied with the service. The team at Tiny Email is very responsive and provided great customer service when I had a problem with my account. They were able to solve the issue quickly and efficiently, which really impressed me. In addition, the email service itself is reliable and has all the features I need. I highly recommend Tiny Email for anyone in need of a dependable email service with excellent customer support.

Cable Enterprise
United States
12 months using the app
tinyEmail® replied January 4, 2023

Thank you for choosing Tiny Email, Cable Enterprise! We're glad to hear that you're satisfied with our service and that we were able to quickly solve your issue. Our team strives to provide excellent customer support and we're happy to know that we met your expectations. We hope you'll continue to use Tiny Email for all your email needs.

Edited February 6, 2025

Very easy to set up and start emailing. I am very pleased. Thank you for this app! I have always received kind, speedy customer service when I have had any issues.

Angelic Jewelry
United States
11 months using the app
December 2, 2022

Tiny Email is a super email marketing platform and we upgraded from free to a premium plan. Mashiar has provided excellent support and has been really helpful in working out issues and configuring our account. We highly recommend Tiny Email.

Terra Bella
United States
9 months using the app
tinyEmail® replied December 3, 2022

Thank you for your kind words about tinyEmail, Terra Bella. We're glad to have you as a customer and appreciate your business! Mashiar is a great member of our support team and I'll be sure to pass on your compliments.

If there's anything we can do to continue making your experience with tinyEmail excellent, please don't hesitate to let us know. We love hearing from our customers and using their feedback to improve our platform. Thanks again for choosing tinyEmail!

October 8, 2024

Amazing customer support by Janhavi Singh and his tech support guy to sort the issue out. I would recommend this app to everyone. But please make sure when you start using this app it will be tiny bit difficult for beginner to start but once done then no issues. Thanks again for developing a such nice app for shopify.

Yokos Fashion
United Kingdom
9 months using the app
January 11, 2025

They offer so many amazing features—I’m absolutely loving it! It’s incredibly user-friendly, much easier to navigate than other email tools I’ve tried. Their customer service is lightning-fast and super helpful. A must-have for your Shopify store. Definitely 5 stars and beyond!

DPIXXI
United States
About 23 hours using the app
March 3, 2023

Great app for email marketing campaigns, very less on pricing and customer service is also very helping, highly recommended.

HYADES Instruments
Canada
4 months using the app