Reviews (73)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for its cost-effective and efficient email marketing tools. They praise its user-friendly interface, featuring an intuitive editor with drag-and-drop and diverse templates. Its seamless Shopify integration and automation features save time and enhance customer engagement. The app is noted for reliable performance and good email deliverability. Customer support is also highlighted for being prompt and exceptionally helpful.
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They offer so many amazing features—I’m absolutely loving it! It’s incredibly user-friendly, much easier to navigate than other email tools I’ve tried. Their customer service is lightning-fast and super helpful. A must-have for your Shopify store. Definitely 5 stars and beyond!
Laxman was very helpful helping us verify our email and configure our first email. Great customer service
One of the most budget-friendly email platforms for unlimited subscribers that is easy to use and has amazing customer support.
Many thanks to Mashiar for his exceptional support! Mashiar answered all my questions when I was deciding if I wanted to switch to TinyEmail and then help me set up and connect my accounts. You can get help via, email, or phone, and ask for video tutorials of the spets you are getting stuck on.
Toy Maker of Lunenburg
Canada
I've been using TinyEmails for a while. The support team is great, and very excited to see where this tool is headed. It's feature rich, and everything is pretty intuitive.
where do I start!! Its an awesome company. From customer service to the service its providing. Mashier from the customer service team is so nice, she help me with all questions, issue in a timely manner and the way she answer make me feel warm and well taken care of! Thanks very much Mashiar. Also, among all the expensive competitor out there who are charging like hundreds to thousands per month, Tinyemail really make email marketing affordable to everyone. Thanks again team for all your help!!
Thank you for your kind words, Momavo Jewelry! We're happy to hear you've had a positive experience with our team and product. Our mission is to make email marketing accessible to everyone, and it's great to see that we're succeeding in that goal.
Thanks again for choosing tinyEmail, and we hope to continue serving your marketing needs well into the future.
Decided to try TinyEmail, but our contacts wasn't importing easily. Don't be afraid to ask for help - Vitalie managed to sort everything out for us this afternoon - so, so helpful - thank you so much TinyEmail and Vitalie.
Thank you! We are a small but agile team and I am glad you connected with our CTO - we are hands-on with our product to ensure you get the most out TinyEmail.
I am absolutely AMAZED. Tiny Email Marketing it incredible and it is the solution I have been searching for years. This is for a number of reasons:
* Wow. No limit on subscribers and at a reasonable cost
* Can also have it for free if you have under 500 subscribers
* Absolutely Fabulous customer service. It there is something you need, they will make it happen.
* Very easy to use and has beautiful templates
* So simple to set up and use and has also got great tutorials
The list goes on.... I am so grateful I have finally found a quality product and service that supports my efforts to make a difference in the world!
I just started this app today, but if it is as good as their customer service, I know I made the right decision. Rahul their customer agent was so helpful, kind and patient with me today that he should get a raise.
Great job Rahul and Tiny Email for hiring him.
Horrible UI, horrible support that is not responding. 24/7 support is a total SCAM! Don't recommend...
Hello,
I am deeply sorry to hear that your experience with our UI and support team did not meet your expectations. We strive to provide excellent 24/7 support and regret that this was not reflected in your recent interaction.
After reviewing your case, we found that our support representative responded quickly but needed additional time to consult internally on one of your queries. I understand that this delay may have impacted your tasks and hindered your product adoption, and I apologize for any inconvenience this caused.
Your feedback is incredibly valuable to us, and we are committed to making improvements based on your experience.
Please feel free to reach out to me directly at vishal@tinyemail.com for any unresolved queries or additional questions. We are dedicated to providing you with the best support possible!
Für eine kostenlose App bringt sie alles mit, was ich für mein E-Mail-Marketing benötige. Auch die Hilfeseiten sind bei der Einrichtung von Voreinstellungen und E-Mails super hilfreich.
We want to express our sincere gratitude for the fantastic 5-star review you recently shared with us! Your feedback truly means the world to the entire team here.
We're thrilled to hear that you find our free app comprehensive and well-equipped for your email marketing needs. Knowing that our help pages have been super helpful in guiding you through preferences and email setup is incredibly rewarding.
At tinyEmail, customer satisfaction is our priority, and we're thrilled that we could make your experience a positive one.
Thank you for choosing us, and we look forward to serving you with the same level of excellence in the future. If you have any additional information, please feel free to contact our 24/7 customer support line.
