Reviews (109)

Overall rating
4.5
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effectiveness, including a free plan and unlimited contacts. It features an easy-to-use drag-and-drop email editor with various templates and integrates seamlessly with Shopify, enhancing email marketing campaigns. The automation tools save time by reacting to customer actions. Additionally, the app is praised for its reliable performance and effective email deliverability. Customer support is particularly noted for being responsive and available 24/7, making it a valuable tool for engaging customers and streamlining marketing efforts.

April 26, 2024

Tiny Mail has blown me away, and Laxman from the onboarding team deserves a shoutout. He's been incredible, patiently guiding us through everything. I can't help but feel excited about the incredible user experience waiting just around the corner as I dive deeper into operations.

Magicleaf
India
1 day using the app
July 16, 2024

Servizio clienti efficiente e velocissimo. Lexman è stato di grande aiuto!

Momo skincare
Italy
3 months using the app
December 10, 2023

I truly believe that Laxman's expertise and support have been instrumental in the success of my tinyEmail marketing efforts. Thanks to him, I have been able to understand the TinyEmail app throughout, and I hope this app will help me increase engagement, and achieve significant results with my audience.

Mall95store
India
About 1 month using the app
January 30, 2024

Laxman helped us easily to shift our pre planned to free. Customer support was great.

Budget Salon Supplies Retail
Australia
About 1 year using the app
tinyEmail® replied February 13, 2024

Dear Budget Salon Supplies Retail,

Thank you for taking the time to leave a review!
We're so happy to hear that our customer support exceeded your expectations.

We value your feedback and are always looking for ways to improve. Knowing you're enjoying tinyEmail, we're confident it will provide you with the tools you need to create engaging email campaigns.

Should you have any questions or require further assistance in the future, please don't hesitate to reach out. We're always here to help you achieve your email marketing goals.

Thank you again for choosing tinyEmail, and we wish you continued success!

Team tinyEmail

February 23, 2024

5 stars for sure,better than others

FandusXtrm
Hong Kong SAR
6 months using the app
January 14, 2024

Für eine kostenlose App bringt sie alles mit, was ich für mein E-Mail-Marketing benötige. Auch die Hilfeseiten sind bei der Einrichtung von Voreinstellungen und E-Mails super hilfreich.

Yvi'S Creativity Corner
Germany
6 months using the app
tinyEmail® replied January 28, 2024

We want to express our sincere gratitude for the fantastic 5-star review you recently shared with us! Your feedback truly means the world to the entire team here.

We're thrilled to hear that you find our free app comprehensive and well-equipped for your email marketing needs. Knowing that our help pages have been super helpful in guiding you through preferences and email setup is incredibly rewarding.

At tinyEmail, customer satisfaction is our priority, and we're thrilled that we could make your experience a positive one.

Thank you for choosing us, and we look forward to serving you with the same level of excellence in the future. If you have any additional information, please feel free to contact our 24/7 customer support line.

April 1, 2024

Very easy to set up and start emailing. I am very pleased. Thank you for this app!

Angelic Jewelry
United States
6 days using the app
January 14, 2024

I get really good help.

Tushar, helped me directly and solved my problems.

Really good support!

Elegancar
Germany
About 1 month using the app
tinyEmail® replied January 28, 2024

We sincerely appreciate you taking the time to share your recent experience with us. Your comprehensive review truly brightened our day!

We're overjoyed to learn that our customer success team could assist you effectively, ensuring you received the support you needed. At tinyEmail, we prioritize customer satisfaction, and it's wonderful to know that we could contribute to a positive experience for you.

We're committed to maintaining the same level of excellence in serving you in the future. Should you have any additional details to share or if there's anything else you need assistance with, don't hesitate to reach out to our 24/7 customer support line.

June 27, 2024

Horrible UI, horrible support that is not responding. 24/7 support is a total SCAM! Don't recommend...

Teenwear.eu
Slovakia
About 2 hours using the app
tinyEmail® replied June 29, 2024

Hello,

I am deeply sorry to hear that your experience with our UI and support team did not meet your expectations. We strive to provide excellent 24/7 support and regret that this was not reflected in your recent interaction.

After reviewing your case, we found that our support representative responded quickly but needed additional time to consult internally on one of your queries. I understand that this delay may have impacted your tasks and hindered your product adoption, and I apologize for any inconvenience this caused.

Your feedback is incredibly valuable to us, and we are committed to making improvements based on your experience.

Please feel free to reach out to me directly at vishal@tinyemail.com for any unresolved queries or additional questions. We are dedicated to providing you with the best support possible!

April 3, 2024

Love the flexibility and professional look I can achieve

The Flower Crate
New Zealand
8 days using the app