Reviews (76)

Overall rating
4.2
Counts per rating level
  • 80% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 9% of ratings are 1 stars
October 1, 2024

really bad can not do simple thing which verify email

Sarman Fashion - Wholesale Clothing Fashion Brand for Men from Canada
Canada
43 minutes using the app
tinyEmail® replied October 24, 2024

Hi Kamo,

Thank you for your feedback regarding the email verification process in our tinyEmail Shopify app. We understand your frustration and appreciate you taking the time to share your experience.

Email verification is a crucial step in ensuring the security and deliverability of your emails. When you verify your email address, it helps to:

Prevent spam: Unverified email addresses are often associated with spam, leading to your emails being blocked or marked as junk.

Improve deliverability: Verified emails are more likely to reach your intended recipients, increasing the effectiveness of your marketing campaigns.

Enhance security: Email verification helps to protect your account from unauthorized access and spam.

We apologize for any inconvenience caused by the verification process. We are committed to providing a seamless and user-friendly experience.

If you continue to encounter issues with email verification, please don't hesitate to contact our support team at support@tinyemail.com. We'll be happy to assist you further.

Thank you for your understanding and continued support.

May 22, 2024

Laxman was very helpful helping us verify our email and configure our first email. Great customer service

Ignite the light / Alberta Laser Engraving
Canada
26 days using the app
Edited February 6, 2025

Very easy to set up and start emailing. I am very pleased. Thank you for this app! I have always received kind, speedy customer service when I have had any issues.

Angelic Jewelry
United States
11 months using the app
January 30, 2024

Laxman helped us easily to shift our pre planned to free. Customer support was great.

Budget Salon Supplies Retail
Australia
About 1 year using the app
tinyEmail® replied February 13, 2024

Dear Budget Salon Supplies Retail,

Thank you for taking the time to leave a review!
We're so happy to hear that our customer support exceeded your expectations.

We value your feedback and are always looking for ways to improve. Knowing you're enjoying tinyEmail, we're confident it will provide you with the tools you need to create engaging email campaigns.

Should you have any questions or require further assistance in the future, please don't hesitate to reach out. We're always here to help you achieve your email marketing goals.

Thank you again for choosing tinyEmail, and we wish you continued success!

Team tinyEmail

January 22, 2024

Awesome support with the app making sure everything is setup properly

M&R Automotive
United States
About 3 hours using the app
tinyEmail® replied January 31, 2024

Hi M&R Automotive,

Thank you so much for taking the time to share your experience with tinyEmail!
Your positive words about our seamless setup and support team truly made our day. 🚀 We genuinely appreciate your kindness!

Our commitment is to make tinyEmail as a go-to choice for all your email marketing needs.
Don't hesitate to reach out anytime—we're available 24/7 to assist you!

Regards,
Team tinyEmail

January 6, 2024

Tricky to get started so needed some help. TUSHAR came to my rescue on chat but as it was difficult to relay what I needed and Tushar jumped on a google meet with me and talked me through everything while I shared my screen. So helpful and patient. He was brilliant.

Sundfoerr
United Kingdom
About 1 hour using the app
tinyEmail® replied January 28, 2024

Thank you for taking the time to share your experience with us. Your detailed review truly made our day!

We're delighted to hear that our customer success team could assist you effectively, going above and beyond to ensure you got the support you needed.

At tinyEmail, customer satisfaction is our priority, and we're thrilled that we could make your experience a positive one.

Again thank you for choosing us, and we look forward to serving you with the same level of excellence in the future. If you have any additional information, please feel free to contact our 24/7 customer support line.

May 31, 2023

Amazing customer service from Mashiar ! Quick response and amazing product ! I cant wait to use tinyEinstein

Jewelwrld
Netherlands
2 days using the app
January 17, 2022

Just getting started with trying this out and ran into a glitch connecting our audience from Shopify. Support was quick to reply and start looking for the solution. Great experience thus far, looking forward to trying out the features it offers!

All Day Vapes
Canada
4 days using the app
tinyEmail® replied January 19, 2022

Thank you for the review. We are glad we were able to resolve the issue. We can wait to unveil all the cool stuff we have been working on!

December 2, 2022

Tiny Email is a super email marketing platform and we upgraded from free to a premium plan. Mashiar has provided excellent support and has been really helpful in working out issues and configuring our account. We highly recommend Tiny Email.

Terra Bella
United States
9 months using the app
tinyEmail® replied December 3, 2022

Thank you for your kind words about tinyEmail, Terra Bella. We're glad to have you as a customer and appreciate your business! Mashiar is a great member of our support team and I'll be sure to pass on your compliments.

If there's anything we can do to continue making your experience with tinyEmail excellent, please don't hesitate to let us know. We love hearing from our customers and using their feedback to improve our platform. Thanks again for choosing tinyEmail!

Edited June 21, 2025

We had a great experience with the app. If you are looking for one of the best email campaign providers in the market, definitely give this one a try.

Unlimited Contact list
User friendly
Low cost
Email Deliverability is good
Support team is very responsive and reliable

Focus Nutrition
United States
Over 2 years using the app