Reviews (102)

Overall rating
4.7
Counts per rating level
  • 75% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective online auction management, noting its visually appealing setup and key features like automatic bidding and efficient email notifications that enhance customer engagement. The interface is user-friendly, making auction setup and management straightforward. The app performs reliably with minimal issues, and any problems are quickly addressed by a responsive support team, often highlighting a representative named Laura. Integration with existing systems is smooth, ensuring seamless website functionality.

July 16, 2024

If it's free, you can only make one auction.
Even if you delete that auction, it won't work.
Chatting with support will reset it, but I would like to test it several times when it comes to deployment, so I would like you to improve this.

無料ですとオークションが1つしか作れません。
そのオークションを削除したとしてもダメです。
サポートにチャットすればリセットしてくれますが、導入するとなると何度かテストしたいので、これを改善していただきたいです。

《あんとき》セレクト
Japan
5 days using the app
June 26, 2024

good support

Materialyz
India
Over 1 year using the app
December 13, 2023

We've been using this application for three years now. It is the best auction application on the market. The feature that sold us was the automatic bidding. It works wonderfully. The vendor does a great job addressing all of our issues in a timely manner. We have also provided many suggestions that they have implemented.

Just a few of things that I'm not happy about.
1. They changed their pricing plan from # of auctions to # of auction orders. These orders increase drastically.
2. Every year, we run simulated auctions to ensure that everything is working and these count against our orders. No way to run simulations for free.
3. Bi-lingual experience is not the smoothest. If you are on any page and choose to change the language, the context changes and you are re-directed to the home page. You don't stay on the page you were.

WCC Auctions / Ventes aux enchères de CCMT
Canada
Over 1 year using the app
May 8, 2020

The app is easy to install and run. I ran into a couple of things that needed a few tweeks but Tipo Support was responsive and fixed them right away. I would like to see an easier navigation of products in the backend of the app but the front end is very nice. One other item for the wish list would be the option to display the current bid price on the collections page. Overall we really like this app and continue to use it for our regular weekly auctions.

Zoanthids.com
United States
Over 3 years using the app
October 26, 2021

Needs to be an option to hide buyout price from the home page of the store or any page of the store during an auction. I thought I found that button, selected it and then nothing changed.

Valley Town Comics
United States
Almost 3 years using the app
February 16, 2023

Great app! Very easy to set up and use. It integrates well into the system. Combining winning bids by one customer would be very beneficial.

openstudioshop.ca
Canada
About 2 years using the app
Edited September 26, 2023

Although we've had some hiccups with the app and it took us a bit of time to get through the support team to be understood on the issue we were having, once the right person landed on our request, it was fixed quite promptly and they solved our issue so we could continue using their app for our auction. Thank you!

LXR USA
United States
Over 1 year using the app
Edited February 18, 2022

App shows a "Free" option and a monthly subscription option. Signed up thinking I would try out the free option for a month or two, but the app automatically signed me up for the subscription after a week. The app was ok, but didn't draw enough interest in users to make it worth it for my business. I messaged to cancel my subscription. Tipo reps just asked for access to my account, and never cancelled the account, so I kept getting charged. Tipo did eventually get back to me and corrected the subscription and refunded charges spent, so that was good of them to follow up and correct it.
This would be a good app if you are able to keep up with creating and marketing your auctions, but it's not good if you aren't willing to put in a good amount of work behind it yourself. I probably wouldn't recommend trying it out unless you are ready to put in the time to take full advantage of the services. Some day I will revisit the app when I'm ready spend more time focusing on it.

WheelHouseArt
United States
Over 1 year using the app
June 17, 2020

very powerful app, looking forward to scaling my biz with this app, the support team was very agile and helpful during the setup

TIKTOKPRO CLUB
United States
4 months using the app
Edited September 13, 2021

Bit of a rocky start but eventually figured it out. The design is sleek and it's easy to use, so I'm hoping this is just an off week for them. I wish the bid showed on the collections page though so it was more integrated with other products

Soundwaves Art Foundation
United States
4 months using the app