Overall rating
Counts per rating level
  • 72% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 14% of ratings are 1 stars
November 16, 2023

Video on how to start an auction was useless. Creating a "Profile" was easy but then the tutorial stopped there. No explanation on how to create a product through the app, create an auction, apply a product to a profile, or whatever else needed to get done to actually create a live auction. Don't have time to ask support how to figure out their unnecessarily complex process.

Game of Cards
United States
23 minutes using the app
Edited March 6, 2021

I have had this app when they first came out and was an earlier adopter. Now I have to pay for it. I have had 8 auctions. This is wrong

United States
Over 1 year using the app
Edited March 6, 2022

This app is terrible. This app rarely functions correctly, and all my auctions ended twelve hours for reasons they can't explain. Every time I login it's a new problem; I can't get anything done when I need to. Good customer service doesn't do anything to save this garbage app.

Space Cadet
United States
4 months using the app
October 3, 2021

Trash service, emailed 3 + times over the course of 3 days. No contact back with anything. App does load on my site, and doesnt work in anyway. The "free trial" is running out so I am deleting this app if i dont hear from someone today.

United States
4 months using the app
tipo.io replied October 4, 2021


I'm sorry for your experience. Our team also send you multiple emails but we didn't get your response. I believe our email has been moved to your spam folder. If you receive this message, please check in your Spam inbox to see our email.

I really appreciate your patience regarding this issue.
Thank you so much!

October 24, 2022

Did not notify me by email when there was a bid or that someone won the auction (I had the options selected). Does not let me select a winner. Left both me and the customer extremely confused. App does not appear to work as I expected.

PokuPoku Studio
United States
About 1 month using the app
June 13, 2020

Modifying a few things breaks the whole web, and on some computers the auction doesn't show up for no reason. Technical support didn't answer me so I uninstalled it and went for another option.

La Cava de Don Julio
18 days using the app
October 24, 2022

This app has many issues and bugs. Most of the custom options do not work. Does not integrate easy into website. Very glitchy. Cannot combine winning orders.

The Coral Dragon
United States
13 days using the app
April 30, 2020

If support didn't ghost me, I might have had a different rating for this. The app seems cool, but I had a few problems to start. They where mostly my own mistakes for not reading all information. But...

From start I had the problem that my normal product button "Buy Now" overruled the auction. So in case an auction went above the productprice, people would be able to click the buy now button and get it cheaper than the auction.

Also the buyout-price never worked or figured.

I asked for help with this 3 times.

First answer: Explaining me that buy now is different from buy-out. Well yes, I kinda knew that. The problem was that the buy-out price didn't work.

Wrote back friday 24 april waiting for answer.

Second answer: Never came.

Wrote back tuesday 28 april asking for confirmation that they got my "friday-mail".

Today it is thursday and no answer still. Tomorrow it's been a full week without any response.

Uninstalled the app.

Can't recommend this product or customer support. Stay away

12 days using the app
December 2, 2020

completely useless app. it technically runs an auction but nothing even close to being production ready. no ability to configure. can only hope they listen and work on development

24/7 Sports Cards
United States
7 days using the app
tipo.io replied December 2, 2020

I understand your requirements. I have added to our feature request list so we may consider to add it in next update.

August 3, 2019

They send directly an email to customer with a gmail account also put your private email in cc so customer can see it.
Does not support GDPR!!
Needs to fix lots of things.Honestly.

1 day using the app
tipo.io replied August 6, 2019

Dear Customer,

Thank you so much for your feedback.
Our team have just fixed the problem by changing the Email Delivery service.
Best regards,