TiXel: Meta Pixel TikTok Pixel
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Reviews (63)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants appreciate this app for tracking potential customers and optimizing conversion rates, especially in regions without the official TikTok app. It's praised for easy installation, user-friendly features like multiple pixels and automatic setup, and effective tracking capabilities. Many highlight the excellent customer support, noting quick and effective assistance in resolving issues. The app is recognized for simplifying the TikTok pixel setup process for non-technical users.
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Do not waste your time with this app. I downloaded it specifically to set up my Facebook pixel, but it simply does not work. I followed the setup instructions step by step and the pixel never tracked any data — no page views, no add-to-carts, nothing. For an app whose whole purpose is tracking, that's a dealbreaker.
What made it worse was the support. I reached out for help multiple times and never got a response. No reply, no follow-up, nothing. If something breaks, you're completely on your own.
I can't recommend this to anyone serious about running ads and tracking conversions. Save yourself the frustration and look elsewhere.
This app is completely unreliable and a waste of money.
I installed it to set up my TIKTOK Pixel on Shopify, but it simply does not work. The pixel failed to track any data properly despite following all the setup instructions carefully.
Even worse, the app keeps attempting to charge me for a service that is clearly broken. When I contacted customer support, they were unhelpful and refused to issue a refund or take any responsibility.
Charging users for a non-functional service and then denying refunds is unacceptable. This is not how a professional app should operate.
I strongly advise everyone to avoid this app. Save your time and money and look for a better alternative.
Good support, got everything set up nice and quick
Great app, acurate informations and the support team is on point!
great
buen dia quise contactar con soporte pero no encontre la opcion, me quiere cobrar 119 dolares cuando yo solamente los instale para configurar los eventos de pixel durante la prueba gratuita... y no la use activamente... saludos cordiales...
Good app and communication
Brilliant app and brilliant customer service. The customer support actually was very helpful and also the app is really easy and helpful to use.
Installation has been straight forward. Had a small issue a few months after installation and support was able to solve the problem quickly.
The app is amazing, the support team is very helpful! And thanks specially to Shahar from the team who helped us with custom coding the Tixel and made our life easy. Thanks a lot for this!
Wish you all the best
