TiXel: Multi Pixel Installer

TiXel: Multi Pixel Installer

Reviews (170)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing multiple advertising pixels, particularly for TikTok. They appreciate its easy installation, seamless Shopify integration, and effective tracking of various marketing campaigns. The ability to track multiple events is noted as crucial for accurate analytics and optimization. Customer support, especially from staff like Shahar, is frequently praised for being quick and efficient. Merchants value the app for enhancing advertising and sales tracking capabilities.

April 24, 2022

I was looking for an app to help install multiple TikTok pixels on the same store and this app helps to do it effortlessly. The support team is amazing too, my special thanks to Shahar and Zeeshan ;)

Diamond Skin Pro
United Kingdom
About 17 hours using the app
January 27, 2021

Super easy to use this pixel! I'm not a developer so finding fast, and simple ways to set up pixels and tracking codes is a plus for me. Thank you so much

Teamon Malaysia
Malaysia
About 4 hours using the app
November 29, 2021

Can TikTok Sales Channel be installed on Store? I repeat SALES CHANNEL not TikTok apk in order for TiXel apk to work?? And why is my new Pixel not showin on TikTok but it's showin on TiXel apk?

TrulyShredded
United Kingdom
2 days using the app
November 25, 2021

Very helpful team and easy install. Resolved issue tracking across multiple international stores under the same TikTok account. Thanks!

DEV STORE
United Kingdom
About 2 hours using the app
December 16, 2022

Huge issue - won't charge us but is charging us??? and is installed but can't use and won't open because we stuck at payment page.

Pets Planet SA
South Africa
About 23 hours using the app
Effective Apps replied December 16, 2022

UPDATE:
The billing issue is resolved, we are waiting for you to confirm :-)
I tried to reach out to you via email but never heard back.
Have a great day! :-)
-Shahar

--

Hi,
Thank you for your review and for sharing a loom screen recording of the issue.
That issue seems to be related to Shopify's Billing - because the subscription approval screen is entirely related to Shopify and not to our app.

We've witnessed that this issue resolves automatically by uninstalling and then re-installing the app, would you be able to try that? We will also reach out to Shopify regarding this strange issue that prevents merchants from activating the app's subscription.

Update: We have reported to Shopify about the billing issue and await their reply. In the meantime, we instructed the merchant to uninstall and reinstall the app, as it appears that it resolves the mentioned issue.

Thanks again! :-)
-Shahar

January 8, 2022

Support was very quick in solving the issue that I had in my site. Highly recommend app. Thank you!

ArtStory.ro
Romania
40 minutes using the app
Edited September 18, 2023

Great customer support

paawy
Cyprus
20 minutes using the app
Effective Apps replied September 7, 2023

Thank you very much for your review! Reviews such as yours help us improve our app and service for the benefit of all Shopify users.

I read your review and noticed that you have mentioned that our app leaves code behind after uninstalling it - that should not be the case, as our app is using Shopify's Online Store 2.0 App Embed technology - that automatically removes itself from your lovely store once the app is being uninstalled.

I've also noticed that you have never reached out to us via chat or email and asked for any support regarding that matter, so I was sad to see that you chose to do so without contacting us first.

I have contacted you privately via email and offered my help to make things right and to help you set up the pixel, so I will wait for your reply

Thanks a lot and have a great rest of your day! :-)
-Shahar

December 1, 2020

This is a crazy simple and quick way to install a pixel. The instructions were very easy to follow! I Highly recommend this app!!!

Chella
United States
14 minutes using the app
November 1, 2020

Very easy to install! They walked me through step by step instructions and we're ready to go. Thanks so much!

My Keepsake Tales
United States
4 minutes using the app
January 25, 2021

The installation process is a little headache. It would be really helpful if you can make this process a little simple

DelaCollections
United States
32 minutes using the app