Toki Loyalty Program & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (49)
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Can't say I recommend, sadly. Saw the positive reviews and decided to give it a go, but even with help from their team it still was far too complicated to set up and get working. I reached out to the team to see if they could help since they're seemingly very new, and I assumed still working out some bugs.
It ended up being way easier to go with Yotpo loyalty and I don't recommend this app at all. Plus the team, while helpful, just doens't know what they're doing.
Hey Lea! Our team got on 3 onboarding calls with you and spent 10 hours setting up the most optimized loyalty program for Pig of the Month (rewarding for purchases, socials, etc). They designed a full rewards page with your branding, a customer Loyalty Account page and a wallet widget.
Our time as a small company is valuable, just like yours, but unfortunately we can't spend so much time with a company and do so much for them for free. We wish you would have come to us with your concerns prior as we certainly would have done anything in our power to help. You did not show any dissatisfaction on our calls making this a confusing situation for our team. We wish you the best!
We just launched and the customers are responding warmly to the opportunity to collect points! We experienced a lot of support from the onboarding team with Toki. They were there to help us every step of the way!
The app has been an awesome way for us to better engage our customer and give them incentives to come back to our shop more often. Our customers love it.
Aside from the commercial benefits, the Toki team is top notch. They provide incredible support - highly responsive, knowledgable, accommodating, and on a mission to help out store owners as best as possible.
Highly recommend going with Toki if you're considering a rewards program for your brand.