Reviews (222)

Overall rating
4.8
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting website conversions and customer engagement through interactive features like video carousels, shoppable videos, and quizzes. They appreciate its ease of use, with setups achievable in under two minutes, and praise the responsive customer support that regularly updates the app with new, performance-enhancing features. It's valued for improving the shopping experience and driving sales.

August 2, 2021

By far the best and easiest app to increase website engagement and sales in an organic, easy-to-use way. Plus, our customers love it. The Tolstoy App re-invents the "Pop Up" so that everyone wins.

Angela Caglia Skincare
United States
Over 1 year using the app
Tolstoy replied August 4, 2021

Thank you for your review and rating!!!! So happy to read that you think our app is great!!!!!! Can't wait to see how you and your customers continue to benefit by using Tolstoy :)

January 18, 2022

I love this app! It's the best free app available in Shopify. I've downloaded this for sometime and my only regret is not to start using it earlier. It's not as difficult as it seemed. Apart from allowing us to include an expandable video on webpages, we can add captions and buttons, video parts and jump logic for our visitors to have better online experience. It also enables integration with email subscription service such as Klaviyo. Thank you Tolstoy for this amazing app and service.

Feltto
Singapore
Over 1 year using the app
Tolstoy replied January 18, 2022

Hi Feltto team!! Thank you so much for your wonderful feedback! We're so glad that you found success with Tolstoy 🔥 We're excited to see what else you'll do with it!

January 4, 2024

Really happy with our Tolstoy experience so far. We use it for an interactive video faq and to display and explain out products better with content we originally produce for social media. I think it's a very nice feature which boosts the appearance of our shop. Also the customer service is excellent. Quick and competent answers. Thank you Niezl for helping us do some quick fixes. Excited to see how Tolstoy boosts our performance in the long run.

fenou
Germany
Over 1 year using the app
Tolstoy replied January 11, 2024

Thank you so much for your kind words! We're pleased to hear that you're enjoying the Tolstoy experience and finding it valuable for your interactive video FAQ and product displays. We appreciate your praise for our features and are delighted that our customer service has been helpful. We look forward to continuing to enhance your shop's performance in the long run.

April 8, 2023

Really great app, easy to use and really adds value to the shop. Mikaela and the other customer service team members were very responsive and helpful

Miamily
Switzerland
Over 1 year using the app
Tolstoy replied April 10, 2023

We're thrilled to hear that you loved our support and Tolstoy! We're so glad that you're finding value in our product/service, and we're here to support you every step of the way. We hope you'll take advantage of all the features we offer to make your experience even better. Thanks again for your kind words.

May 4, 2021

Super powerful tool with great people behind it (shoutout Bar Z). Looking forward to trying the app out for the next coming weeks.

Swifty Deal
Sweden
Over 1 year using the app
Tolstoy replied May 18, 2021

Thank you for your review and rating! We're so happy to read that you think our app is great! Can't wait to see the amazing Tolstoys you come up with!

Edited October 26, 2022

I havent used much of it yet but the general upload was easy and Niezl was very helpful. i will write another one after i post.

The Studio Boutique
Australia
Over 1 year using the app
Tolstoy replied October 28, 2022

Thank you for your review. We hope you explore and enjoy the app and its features from interactive videos, shoppable, quizzes, and many more to the fullest!

December 15, 2021

Love this app. Our products require a bit of education and the videos on our product pages allow us to educate our customers, about our features and benefits, whilst also sharing our brand personality and reducing barriers to purchase.

Ultrella
New Zealand
About 1 year using the app
Tolstoy replied December 15, 2021

Thank you so much for your kind works! And the Tolstoy on your site looks incredible 🔥

February 24, 2022

I love this app - it gives my website a personal touch with creative walk-through videos that direct the customer to the products and resources they need. I highly recommend Tolstoy, there's so many ways to use it whether to improve customer service or increase conversions. The customer service is also very quick & helpful and they truly want to see your business improve with their services - thank you Sami for all your help and input since working Tolstoy!

Paper Shoot Camera
Canada
About 1 year using the app
Tolstoy replied February 24, 2022

Wow, thank you so much for your kind words! It's always a pleasure working with you! 🙏

January 12, 2023

Love this app! Neizl was SO helpful in adding our video to the website. Everything is super easy and straightforward, and having that video is awesome when it comes to showing how our product works!

Ceres Chill
United States
About 1 year using the app
Tolstoy replied January 12, 2023

Thank you so much for your review! We're happy to know that you loved our widgets to amaze your visitors with an interactive video experience, that sits on the side of your site. We hope to see more of you showcasing Tolstoy's value.

May 31, 2022

I used this application it is very good
I just think that the girl in the video test needs to go to the hairdresser
apart from that everything is perfect

CLEMSE
United States
About 1 year using the app
Tolstoy replied June 1, 2022

Haha, we think that all of our team members have great hair ;)
Than you for your review, we're super glad to hear you're enjoying the app!