Reviews (197)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for making online shopping more engaging, which boosts sales and increases site visit duration. It features a user-friendly interface, easy integration, and allows extensive customization like video carousels. The app maintains website speed and offers smooth setup. Customer support is noted for its responsiveness and effectiveness in providing personalized assistance.

December 7, 2022

I really love this app. It's so easy to customize. And customer service is easy to access. They were able to help me navigate nd make the changes I needed to the app in no time at all.

HookedOnBundles Virgin Hair
United States
About 1 year using the app
Phantom Tools replied December 7, 2022

Thank you for the wonderful review. It's great that you're using the Rules and Widget features! We appreciate you loving the app and valuing customer support. We hope to see more of your amazing content!

August 4, 2023

This could be the most functional and wonderful application I've seen recently in terms of the features it offers. It's ideal for adding a more quality and professional atmosphere to your store. In addition, I conveyed all the questions in my mind to them, and we patiently resolved all my problems together with Niezl. It's definitely the application from which I get the most benefit!

Rosé K-Shop
United Kingdom
About 1 year using the app
Phantom Tools replied August 7, 2023

Thank you for your review. I'm really glad to hear that you're finding the app so useful! We've worked together to tackle your questions and sort out any issues, and I'm stoked that it's making a positive impact on your store's vibe. Your satisfaction means a lot to us.

October 31, 2022

I had many questions when I started using the app and their support team is awesome! Niezl from Tolstoy was very quick and answered all my questions immediately. Definitely recommend this app to any e-commerce business. Video is the future of marketing so get it today if you haven't already. xx

iloshe
United States
About 1 year using the app
Phantom Tools replied November 1, 2022

We appreciate the review and recommendation. Thank you so much! We hope that you utilize Tolstoy for lead qualification, video prospecting, and all your marketing needs to raise awareness, increase engagement, and drive sales. 😍

March 10, 2022

Fantastic Team and useful app. I use it in my landing and i have great results.
I also used this app for surveys to understand what my customers really wanted and I increased the conversion rate by 2%

OLIO CIAVATTA
Italy
12 months using the app
Phantom Tools replied March 11, 2022

Hi Olio! That's amazing, we are so glad to hear! We're so glad that Tolstoy is increasing your conversation rate, and we wish you more growth as you continue using the product 🙏

January 14, 2022

We love Tolstoy! The customer service and help is amazing!!!! Nothing is too much trouble.. recommend highly to everyone!

the mumsie
Australia
12 months using the app
Phantom Tools replied January 14, 2022

Thank you so much, Mumsie Team! We're so glad you're enjoying the product!

September 1, 2021

Tolstoy is amazing. Videos that I’ve been able to post received over 2000 views within the first 2 days! I highly recommend!

Ceed Fragrances
United States
12 months using the app
Phantom Tools replied September 12, 2021

This is awesome!!!! Thank you so much for your review and rating, we can't wait to see how you continue to grow with Tolstoy!!

July 27, 2023

This app is truly extraordinary, accompanied by great support that exceeds all expectations! Highly recommended!

MAMAHUHU
Denmark
12 months using the app
Phantom Tools replied August 7, 2023

Thank you so much for your kind words! We're thrilled that you're loving the app and our support. We're here to make sure you have a great experience, and we really appreciate your recommendation!

December 27, 2020

Very cool concept, that allows me to direct my visitors directly to the products that are most relevant to them. I had some trouble getting started and the support team helped me right away! Really good experience.

Level 1620
Israel
11 months using the app
Phantom Tools replied May 18, 2021

Thanks so much for your review and rating! It means so much to know that Tolstoy creators feel that we are giving them an amazing experience! Can't wait to see the extraordinary ways you use Tolstoy!

May 25, 2022

This app allowed us to easily add customisable content to elevate our store, EDMs, SMS and user experience . The support is also top level!
Such a great brand to work with as well, their vision and willingness to listen and action is what sets them apart!

LSKD
Australia
11 months using the app
Phantom Tools replied May 26, 2022

It's been a pleasure working with you as well, thank you so much for your feedback! Excited to see what you'll create next with Tolstoy 🔥

April 16, 2022

Thanks to Tolstoy for creating this app. It is very easy and fun to use. This is one of the best Shopify apps. Try it today.

Mercy Abounding
United Kingdom
11 months using the app
Phantom Tools replied April 18, 2022

We're so glad to hear your enjoying the app! We love how you're using the widget to guide costumers through your store!