Reviews (225)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting website conversions and customer engagement through interactive features like video carousels, shoppable videos, and quizzes. They appreciate its ease of use, with setups achievable in under two minutes, and praise the responsive customer support that regularly updates the app with new, performance-enhancing features. It's valued for improving the shopping experience and driving sales.

July 27, 2023

This app is truly extraordinary, accompanied by great support that exceeds all expectations! Highly recommended!

MAMAHUHU
Denmark
12 months using the app
Tolstoy replied August 7, 2023

Thank you so much for your kind words! We're thrilled that you're loving the app and our support. We're here to make sure you have a great experience, and we really ...

November 22, 2023

love it

EZ Lifestyle
United States
12 months using the app
Tolstoy replied January 11, 2024

Thank you so much! Appreciate your kind words.

June 15, 2022

Tolstoy is super easy to use! Lots of different functionality and great customer service. We're looking forward to testing different tactics with the app.

Esker
United States
12 months using the app
Tolstoy replied June 17, 2022

Wow, thanks! We're also super excited to see what you'll do with it!

December 27, 2020

Very cool concept, that allows me to direct my visitors directly to the products that are most relevant to them. I had some trouble getting started and the support team helped me right away! Really good experience.

Level 1620
Israel
11 months using the app
Tolstoy replied May 18, 2021

Thanks so much for your review and rating! It means so much to know that Tolstoy creators feel that we are giving them an amazing experience! Can't wait to see the ...

May 25, 2022

This app allowed us to easily add customisable content to elevate our store, EDMs, SMS and user experience . The support is also top level!
Such a great brand to work with as well, their vision and willingness to listen and action is what sets them apart!

LSKD
Australia
11 months using the app
Tolstoy replied May 26, 2022

It's been a pleasure working with you as well, thank you so much for your feedback! Excited to see what you'll create next with Tolstoy 🔥

April 16, 2022

Thanks to Tolstoy for creating this app. It is very easy and fun to use. This is one of the best Shopify apps. Try it today.

Mercy Abounding
United Kingdom
11 months using the app
Tolstoy replied April 18, 2022

We're so glad to hear your enjoying the app! We love how you're using the widget to guide costumers through your store!

January 14, 2024

Tolstoy was super easy to implement, their team guided us through the process. The app works flawlessly, we haven't noticed any issues of it not working, and it feels slick on the website. I'd recommend this to growing ecom stores who want to improve the online experience for their customers.

Tirtyl Australia
Australia
11 months using the app
Tolstoy replied January 26, 2024

Thank you so much for your positive feedback! We're thrilled to hear that implementing Tolstoy was a seamless experience for you and that our team was able to provide helpful ...

January 13, 2022

I first saw this advertised on TikTok and was curious. We made the effort to make some nice videos and properly integrate into our site and we love it. It’s so much more personal than the message bubbles and the flexibility is great. You can focus on conversion, customer support, product education etc etc. Truly worth the 5* review.

Aleck USA & ROW
United States
11 months using the app
Tolstoy replied January 13, 2022

Wow Aleck! We're so glad you're enjoying our app! Thank you so much for your wonderful feedback 🙏

September 8, 2023

Great service

Mirenesse
Australia
11 months using the app
Tolstoy replied September 12, 2023

Thank you! We're here to help, so if you have any questions or need assistance, please don't hesitate to ask.

February 10, 2023

This review system does not have enough stars to be able to evaluate the quality the attention and patience of the Tolstoy staff in supporting their clients.
A huge amount of praise and credit goes to Niezl who was able to resolve issues that were not his responsibility and made Tolstoy an even better tool.
I look forward to being able to try the PRO version with the ability to remove branding ...

MOSAICO Hair Boutique
Italy
10 months using the app
Tolstoy replied February 13, 2023

Thank you for your kind words! We are committed to providing the best user experience for our customers and appreciate your feedback. We offer a wide range of powerful ...