Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance the online shopping experience through features like carousels, Instagram integration, user-generated content, and product videos. It's praised for its user-friendly interface, quick setup, and not affecting website loading speeds. The support team, particularly Niezl, Mikaela, and Gilbert, are frequently commended for their responsiveness. Suitable for businesses of all sizes, it's especially beneficial for those with engaging social media content. It also provides valuable customer behavior analytics and is competitively priced.

June 15, 2022

Tolstoy is super easy to use! Lots of different functionality and great customer service. We're looking forward to testing different tactics with the app.

Esker
United States
2 months using the app
Tolstoy replied June 17, 2022

Wow, thanks! We're also super excited to see what you'll do with it!

June 4, 2021

I love this app in particular because it allows me to express my creative and wonderous side when it comes down to developing my Website. The Video integration allows me to relate and pin point on the things in which my customer are searching for, thank you again Tolstoy for giving me this ability.

Fluorescent Lives
United States
About 2 months using the app
Tolstoy replied June 30, 2021

Thanks so much for your review!! We love enabling stores to express themselves and deliver amazing customer experiences!

January 4, 2023

These guys are onto something here. Great app and even better customer service. They are prompt, courteous and professional. We have been dealing with Mikaela and she has been so good at looking after us. Keep up the good work guys. We will recommend you to everyone we know.

VacuumWarehouse
Canada
About 2 months using the app
Tolstoy replied January 6, 2023

We appreciate the amazing review. We hope to see more of your cool content showcasing stories, carousel, widget and embedded videos. Thank you!

February 14, 2023

Customer support is very great. They are able to answer and resolve the issues that we are facing. The app is also great as it is easy to embed and customize. Hoping that sorting of products can be implemented but looking forward on it.

Stone Candles
United States
About 2 months using the app
Tolstoy replied February 15, 2023

Thank you so much for taking the time to leave us a review. Hearing that you had a fantastic experience with our support and that you found it simple to customize using our app really boosts our team's morale! We appreciate it.

January 28, 2022

Love how easy this app was to use and it is really helpful in increasing our AOV. Highly recommend. Love it!

DEUX
United States
About 2 months using the app
Tolstoy replied January 31, 2022

We're so glad that you find Tolstoy helpful and easy to use! Amazing feedback, thank you so much :)

November 23, 2022

Its been really beneficial getting my story across in video format. love that it can be a pop up when people come to my site. also, customer service has been very very helpful with some glitches i had, in particular, Niezel, shes great and always follows up to her best of abilities.

Del Rio Jewels
Singapore
About 1 month using the app
Tolstoy replied November 24, 2022

Thank you very much for your review and for taking the time! It's great to know that you love our widget feature to share your story and bring your brand's unique personality into the spotlight. We hope you explore the app more and we're excited to see what else you create with Tolstoy 🔥

July 3, 2021

Tolstoy is a smart app..very useful app, dedicated and knowledgeable team behind it..
you won't go wrong!

www.jossieopals.com
Indonesia
About 1 month using the app
Tolstoy replied July 6, 2021

Thank you so much for your review!!!! We love how creatively you use our app, it's awesome to see!!

March 24, 2023

Mikaela was amazing to work with as I was a newbie to the app. She was very informative and answered all my questions. If I need any more support, can I request her help again? Much appreciated! I am sure their entire support team is excellent.

Periwinkle Products
United States
About 1 month using the app
Tolstoy replied April 7, 2023

It's great to know that you utilized the features we have. We are committed to providing excellent service and will be happy to assist you with any further support needs you may have. Thanks for sharing your positive experience!

March 8, 2022

Really cool app! Great way to provide a deeper connection and a more engaging way of presenting information to potential customers. Have been enjoying Tolstoy a lot. Galia and the team offer awesome support as well :-)

SARTORO
United States
About 1 month using the app
Tolstoy replied March 9, 2022

Thank you so much for your review Andy! We love how you use Tolstoy to address FAQs and welcome visitors into your site. Keep up the amazing work!

June 3, 2021

This is what I was looking for to make my shop a bit more alive and friendly to customers! Video reviews and FAQ video recording is just great feature to address customers issues

MyHackerTech
Singapore
About 1 month using the app
Tolstoy replied June 4, 2021

Thank you so much for this review!! We're so happy that you're finding value with Tolstoy :) Can't wait to see the amazing ways you use interactive video!