Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance the online shopping experience through features like carousels, Instagram integration, user-generated content, and product videos. It's praised for its user-friendly interface, quick setup, and not affecting website loading speeds. The support team, particularly Niezl, Mikaela, and Gilbert, are frequently commended for their responsiveness. Suitable for businesses of all sizes, it's especially beneficial for those with engaging social media content. It also provides valuable customer behavior analytics and is competitively priced.

August 19, 2021

Very easy to set up in Shopify and integrate with our e-marketing and SMS platform (Omnisend through Zapier.) Allow higher conversion rate, sign up, and decrease bounce rate. Allows customers to be guided through video. The team is awesome in support!! Has built-in videos too to help get started. HIGHLY recommend this app.

MD
United States
About 1 month using the app
Tolstoy replied August 23, 2021

Thank you so much for your review!!! We're so happy that you found our app easy to integrate with your current marketing tools. Can't wait to see the value you get from Tolstoy!!!

January 20, 2022

I am really enjoying this app; it is easy to navigate, add videos, links, etc... This will be very helpful for our site in educating our clients on our products.

ValAsta LLC
United States
About 1 month using the app
Tolstoy replied January 20, 2022

What an incredible feedback! Thank you so much! 🙏

September 6, 2022

So far so good. I've only had it for a few weeks and haven't completely utilized all the functionality yet, but excited to continue to use the app!

Outdoor Space Designs
United States
About 1 month using the app
Tolstoy replied September 7, 2022

Wow, thank you so much for your review! We love how you're using the widget to help visitors navigate your store. We're excited to see what else you create with Tolstoy 🔥

August 12, 2021

This app is easy to use, and customer support is helpful. I haven't used it long enough to know how helpful it is, but so far so good!

Mycosia
Australia
27 days using the app
Tolstoy replied August 16, 2021

Thanks so much for your review!! We're excited to see how you use Tolstoy in the future, and we're always here to help!

March 2, 2023

Super easy to use, and Niezl has been so helpful with all my questions. Video is a critical piece for my business, and I've seen conversion rates improve dramatically since displaying videos using Tolstoy in my store. So far so good!

MEIA
United States
24 days using the app
Tolstoy replied March 2, 2023

Thank you for taking the time to leave us a review. We're thrilled you're enjoying our app and we hope you try out all the new features we've added. We hope the app continues to help improve your conversion rate! 😊

March 16, 2023

Customer Support was swift and top notch. I encountered an issue with the carousel feed and they helped with it. Thank you!

Sacred Rituel Beauty
United States
23 days using the app
Tolstoy replied March 16, 2023

Thank you for sharing your positive experience. It's fantastic to hear that you had a great experience with our customer support team. We hope you enjoy all of the product features we have to offer.

July 19, 2021

I love this app because it’s very easy to use and they have variety selection of Templates to choice from based on your Buisness. You should try it. I love it and you will too.

Ecom Beauty Supply 19019
United States
23 days using the app
Tolstoy replied July 22, 2021

Thank you SO much for your feedback!!! We love that you're using Tolstoy in such a cool way. We're always here to support any features you might need :)

May 6, 2021

Tolstoy is an amazing app made by some amazing people. Dov & his team were extremely helpful and responsive. I believe this app can be used in many innovative ways. I highly recommend trying this app.

allthingsustainable
Canada
22 days using the app
Tolstoy replied May 18, 2021

Thank you so much for your review and rating! It means so much when Tolstoy users recommend our app as a great product! We can't wait to see the amazing Tolstoys you make!!

May 25, 2021

We are still very early with Tolstoy yet I am thoroughly impressed with the service and the quality of the app. I see this being one of the main tools in our arsenal when engaging with our fans and gathering data. It is super simple and when you consider you can use this on your Shopify store, in emails with GIF, and on outside landing pages to launch new products or contests... It is really unique and exciting.

Bean Nation
United States
16 days using the app
Tolstoy replied May 25, 2021

Thank you so much for your feedback and review!! We're happy you see the value in the product. Can't wait to see the extraordinary ways you use Tolstoy!

January 22, 2023

very nice customer support, the founder replied my request quickly, would highly recommend! They app interface is also sleek and seamless!

Lumitero
Singapore
15 days using the app
Tolstoy replied January 26, 2023

Wow, thank you so much for your review! We appreciate you taking the time to leave positive feedback about the support and the app. We hope you enjoy exploring our awesome features!