Reviews (225)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting website conversions and customer engagement through interactive features like video carousels, shoppable videos, and quizzes. They appreciate its ease of use, with setups achievable in under two minutes, and praise the responsive customer support that regularly updates the app with new, performance-enhancing features. It's valued for improving the shopping experience and driving sales.

January 4, 2024

Niezl from the Tolstoy support team was amazing! She walked me through the whole process of connecting Tolstoy to my Shopify site and was very patient with me! Not only do I love the product but I love the support I received!

My Store
Canada
4 months using the app
Tolstoy replied January 11, 2024

Thank you so much for your review! We're happy to hear that Niezl provided you with excellent support. We appreciate your support for Tolstoy and look forward to serving you ...

September 12, 2022

Very easy to use and 10/10 customer support -> some cool features there too to add another level of experience to people visiting your webstore, really like this app!

SHINPLEX
United Kingdom
4 months using the app
Tolstoy replied September 19, 2022

We're so glad you liked the app and that you're pleased with our support! We'll make sure to add some more cool stuff for you to enjoy! 🤩

March 2, 2022

Thinking about Tolstoy? DO IT!! It's an amazing app. The support team are very responsive and an absolute joy to deal with as well. One way the app has assisted our business is that we were able to embed a video on certain product pages that communicated a specific supply chain issue that we had with certain imported products. This meant that the video was uploaded once, and answered any ...

The Stray Whisker
Australia
4 months using the app
Tolstoy replied March 3, 2022

Amazing! We are so glad to hear! What an amazing way to use Tolstoy for FAQs in your time saving tactics. We love how you added a widget to the the product page for shipping ...

April 7, 2021

I'm using Tolstoy to remove friction in the shopping experience and so far is just what we needed! It's simple, intuitive, and a more efficient way to engage with customers. Also, Dov and the team were incredibly supportive in the setup process. I really recommend all e-commerce brands to start creating Tolstoys!

Unlimited
Spain
4 months using the app
Tolstoy replied May 18, 2021

Thank you so much for taking the time to leave us such a lovely review! We're so happy to read that you're enjoying and finding value in our app! We hope we can deliver our ...

December 30, 2023

My friend who also has an e-commerce store recommended this app to me. Since we are using tolstoy, our conversion rate improved immediately. Their customer service is amazing too! Overall can recommend this app for any store, especially if you have great social media content to showcase on your website and want to increase sales.

CALISI BEAUTY
United Arab Emirates
4 months using the app
Tolstoy replied January 11, 2024

Thank you so much for the recommendation! We're thrilled to hear about your positive experience with Tolstoy. Our team is always here to help, and we're grateful for your ...

March 10, 2022

I was searching for a lead generation app. I downloaded and deleted 5 other apps until I tried Tolstoy. It exceeded my expectations. My lead generation/question form is much more professional than I originally imagined. And the customer service is great! I had a question about my lead generation form and Galia responded within a day and my question was answered! Thank you guys I appreciate this ...

Buying With Patrick
United States
4 months using the app
Tolstoy replied March 11, 2022

Thank you so much for your review, Patrick! We love how you use Tolstoy to ask qualification questions in an engaging and fun way for the audience! Keep up the good work 🔥

September 27, 2023

Niezl is awesome!!!

I was a little confused at first (only because I didn't slow down and read) but within minutes, I was able to figure the installation out on my own. Once I got that down, everything was SO EASY! I am so excited to see how these videos help with conversion. What a great way to add some personality and a true personal touch to my site. I've used other apps and this one is by far ...

BOHOBLU
United States
4 months using the app
Tolstoy replied September 28, 2023

Thank you so much for the kind words! We're thrilled to hear that Niezl was able to assist you. It's great that you quickly got the installation figured out and that you're ...

January 24, 2024

Loving the app so far.

Velouré
Portugal
3 months using the app
Tolstoy replied January 26, 2024

Thank you. Thrilled to hear you're enjoying the app!

January 13, 2023

The customer support its the best. Niezl was a rock star helping me with some issues in the set up. I definitely recommend this app! Nice job!

AntlerRings.com
United States
3 months using the app
Tolstoy replied January 13, 2023

Thank you so much for your review. We can't wait to see more of your amazing widgets! You may also try our other features - Stories and Carousel, to add a bit of spice to ...

July 4, 2023

Still waiting to see how it affects sales but we're really pleased with the way the app works and also the customer service - top drawer. Thanks, team.

Bramwell Brown Clocks
United Kingdom
3 months using the app
Tolstoy replied July 4, 2023

You're welcome! We're glad to hear that you're satisfied with the app's performance and our customer service. We understand that the impact on sales is still being observed. ...