Reviews (222)

Overall rating
4.8
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting website conversions and customer engagement through interactive features like video carousels, shoppable videos, and quizzes. They appreciate its ease of use, with setups achievable in under two minutes, and praise the responsive customer support that regularly updates the app with new, performance-enhancing features. It's valued for improving the shopping experience and driving sales.

December 20, 2021

What an amazing app and support! This is next-level! So far, the app is for free, but it definitely has premium features.

Savvy Scooter
United States
3 months using the app
Tolstoy replied January 3, 2022

Thank you so much for your kind words! This really means a lot 🙏❤️

January 18, 2024

We use Tolstoy to share our social media video content on the website. It's very easy to set up, you have options for different formats, would highly recommend.

HomeCooks
United Kingdom
2 months using the app
Tolstoy replied January 26, 2024

That's great to hear that you've found Tolstoy to be a user-friendly tool for sharing social media video content on your website. Thanks for the recommendation!

January 9, 2024

In the ever-changing world of e-commerce, keeping up with the latest tools and trends are hard. Tolstoy is a great tool to help introduce multi-media to your online shop. After hitting multiple bugs, Niezi was able to provide above and beyond help to assist me resolve my issue and help me understand what i need to do moving forward.

Bubble Goods
United States
2 months using the app
Tolstoy replied January 11, 2024

Thank you for your kind words! We're thrilled to hear that Tolstoy has been beneficial for your online shop. We appreciate your patience, and we're always here to support you in navigating any challenges. Here's to a successful and innovative future for your e-commerce endeavors!

June 4, 2021

I love this app in particular because it allows me to express my creative and wonderous side when it comes down to developing my Website. The Video integration allows me to relate and pin point on the things in which my customer are searching for, thank you again Tolstoy for giving me this ability.

Fluorescent Lives
United States
About 2 months using the app
Tolstoy replied June 30, 2021

Thanks so much for your review!! We love enabling stores to express themselves and deliver amazing customer experiences!

February 14, 2023

Customer support is very great. They are able to answer and resolve the issues that we are facing. The app is also great as it is easy to embed and customize. Hoping that sorting of products can be implemented but looking forward on it.

Stone Candles
United States
About 2 months using the app
Tolstoy replied February 15, 2023

Thank you so much for taking the time to leave us a review. Hearing that you had a fantastic experience with our support and that you found it simple to customize using our app really boosts our team's morale! We appreciate it.

February 1, 2024

The service from Niezl in the support team was amazing. My problem was resolved effectively and efficiently and now my website is looking so much better with my video story sitting where I want it. Thanks again for your help Niezl

HYDRO PEAK
Czechia
About 2 months using the app
Tolstoy replied February 2, 2024

Thank you for your review.😊That's fantastic to hear! It's great that your website is now looking the way you envisioned it.

November 23, 2022

Its been really beneficial getting my story across in video format. love that it can be a pop up when people come to my site. also, customer service has been very very helpful with some glitches i had, in particular, Niezel, shes great and always follows up to her best of abilities.

Del Rio Jewels
Singapore
About 1 month using the app
Tolstoy replied November 24, 2022

Thank you very much for your review and for taking the time! It's great to know that you love our widget feature to share your story and bring your brand's unique personality into the spotlight. We hope you explore the app more and we're excited to see what else you create with Tolstoy 🔥

July 3, 2021

Tolstoy is a smart app..very useful app, dedicated and knowledgeable team behind it..
you won't go wrong!

www.jossieopals.com
Indonesia
About 1 month using the app
Tolstoy replied July 6, 2021

Thank you so much for your review!!!! We love how creatively you use our app, it's awesome to see!!

March 24, 2023

Mikaela was amazing to work with as I was a newbie to the app. She was very informative and answered all my questions. If I need any more support, can I request her help again? Much appreciated! I am sure their entire support team is excellent.

Periwinkle Products
United States
About 1 month using the app
Tolstoy replied April 7, 2023

It's great to know that you utilized the features we have. We are committed to providing excellent service and will be happy to assist you with any further support needs you may have. Thanks for sharing your positive experience!

June 3, 2021

This is what I was looking for to make my shop a bit more alive and friendly to customers! Video reviews and FAQ video recording is just great feature to address customers issues

MyHackerTech
Singapore
About 1 month using the app
Tolstoy replied June 4, 2021

Thank you so much for this review!! We're so happy that you're finding value with Tolstoy :) Can't wait to see the amazing ways you use interactive video!