Reviews (196)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for making online shopping more engaging, which boosts sales and increases site visit duration. It features a user-friendly interface, easy integration, and allows extensive customization like video carousels. The app maintains website speed and offers smooth setup. Customer support is noted for its responsiveness and effectiveness in providing personalized assistance.

July 22, 2021

Seamless implementation, super user-friendly builder! Love how easy it is to create and make changes on Tolstoy. Received a lot of feedback on how unique the concept is in an e-commerce shop and how personal it felt to the consumer. Definitely recommend this app!

Moringaia
United States
7 days using the app
Phantom Tools replied July 22, 2021

WOW thank you so so much for your review and feedback!!! We're so excited that you're getting awesome responses on your Tolstoy- love to see it! Can't wait to see how you grow with Tolstoy :)

April 21, 2022

The Tolstoy widget was so quick to set up with a very friendly user interface. The customer support team is top notch and responds to all my questions within 24 hours and have helped me troubleshoot a variety of situations.

Anyday
United States
6 days using the app
Phantom Tools replied April 21, 2022

Thank you so much for your feedback! It was a pleasure speaking to your team and we're looking forward to see what you'll create with Tolstoy!

July 4, 2021

Extremely fast responding team. My requests were quite intricate and difficult, but the Tolstoy team still managed to do their coding magic and make it work. I felt fully supported which is quite rare with some companies. I highly recommend; the options are limitless and the visuals are guaranteed to catch your customer's attention.

ZRLUXE
Australia
6 days using the app
Phantom Tools replied July 6, 2021

Thank you so much!!! We're so happy you're finding success with Tolstoy! We're always happy to work a little magic ✨

September 20, 2023

Wonderful App and very helpful support! Niezl helped me through all my queries. Very happy using this app for my shopify store!

SKÖG IN
India
5 days using the app
Phantom Tools replied September 21, 2023

We're thrilled to hear you're loving the app and the help provided by our support team. We're here to make your experience as smooth as possible. Thanks for choosing us!

April 7, 2023

Great app and great support. I got a bug with a carousel, Mikaela was responsive and efficient. Thanks for the help

Ustawi Skincare
United States
4 days using the app
Phantom Tools replied April 10, 2023

We're happy to hear you've been using our product's features to the fullest. Our team is committed to providing you with top-notch service, and we'll be here to support you every step of the way. So if you need any help, give us a shout - we're always happy to assist. Thanks for sharing your positive experience. It means a lot to us!

October 3, 2022

Only using for a few days but I have to say, this is one of the best apps I've discovered for my store. It's always a struggle to make things personal online and truly have a conversation with customers but this makes it very easy. Very fast support, so far I'm extremely happy with the whole app.

Alicja Confections
Canada
4 days using the app
Phantom Tools replied October 3, 2022

Thank you very much for the review! We are very delighted to know that you are happy with the app and the support. We are happy that you are utilizing the quiz feature.

September 20, 2022

Had a problem with the account login, Mikaela and the support team fixed in under 1 hour. Great support!

Aramore-store
United States
4 days using the app
Phantom Tools replied September 20, 2022

Thank you so much for your review! We're always happy to help and ensure that you're making the most out of our platform.

August 29, 2022

Great app with great support! Had a few technical issues installing this app and the team were amazing in offering support and helping me get everything set up. This app is great for creating an interactive shopping experience, particularly when showcasing your products in use on product pages. Highly recommend!

Forsoul The Label
Australia
4 days using the app
Phantom Tools replied August 30, 2022

Thank you so much for your review! We're always happy to help and ensure that you're making the most out of our platform. We're super excited to see what you create next 🔥😍

Edited October 28, 2021

What a creative idea! Super easy to set up & the support team is outstanding. I had a little hiccup and the CEO reached out immediately.

Stoic Reflections
Canada
3 days using the app
Phantom Tools replied October 31, 2021

We are so glad that you are satisfied with Tolstoy and we're excited to see what you'll do with it! Do not hesitate to contact us for any question or issue 🙏

October 19, 2021

Had an amazing experience with app ! Great support ! Amazing for my website ! Ihope to get more sales with video feature.

Tye Tye
Singapore
3 days using the app
Phantom Tools replied October 21, 2021

Thank you so much for your feedback and review!!! We are so happy to know you're loving Tolstoy in your shop, we can't wait to see all of your successes!! 🔥