Reviews (191)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing online shopping by integrating shoppable videos and user-generated content, which boosts sales, customer confidence, and engagement. They appreciate its ease of setup and user-friendly interface, including features like video carousels and interactive FAQs. Positive feedback also highlights the responsive and helpful support team, particularly praising team members like Mikaela and Niezl for their assistance with customization and technical issues.
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Tolstoy is amazing and so is their customer service. Maxwell was so helpful and responsive when I had questions about the app!
Big thanks for your review! We hope you continue to amaze your visitors with an interactive video experience.
Thanks to Niezl for helping me to figure out my video.
She is so patient and so great.
Thanks also to Dov for staying on top of it!!!
Thank you for your review. We're excited to see your widgets! Looking forward for you to try our other features - stories and carousel.
Great app just starting with it and already so impressed by the customer service, a live chat pop up that actually responds AND saves your problem! Game changing. Thank you so much for your help
Thank you for your fantastic review! We're thrilled to hear that you're already impressed with both the app itself and our customer service. Providing excellent support is a top priority for us, and we're glad that our live chat feature was able to address your questions and save the day.
Niezl did a wonderful job! Thank you so much for your patients! She was happy to help and always had an answer to my question.
Thanks for sharing your review! We hope you enjoy the Tolstoy features. Our team put a lot of effort into making sure you have everything you need to unleash your creativity. We can't wait to see what amazing things you'll create with it.
Amazing customer support (thanks a lot Niezl!!) and very easy to integrate and use app! Very excited to see what it can do for our conversion rate.
Thank you for your review. We're happy to hear that you've had a great experience with our customer support and we're thrilled to have you on board! We're just as excited as you are to see how our app can boost your conversion rate. 🤩
Super cute app, I used it to create an interactive video on my e-commerce store and customers could answer questions. Love it.
Great customer support, too. They helped me personally embed it on my website.
We are so happy to know that you are easily creating Tolstoys for your e-commerce store! Thank you very much for the lovely review and rating, we hope we can continue providing you with the best support possible!
Huge fan of the app! Also, when I had questions Mikaela came to the rescue. Thanks so much for the amazing app and wonderful team that you have!
Thank you so much for your feedback!🔥
Thank you! 🙂