Reviews (203)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting website engagement and sales through easy-to-use shoppable videos and quizzes. They appreciate its user-friendly interface, seamless integration without site slowdown, and the responsive customer support. The app's ability to customize videos and incorporate user-generated content, along with continuous updates, has notably improved conversion rates.
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Gilbert was so detailed and helpful in setting up our first Tolstoy. Thanks so much for your patience Gilbert! The examples you showed me also helped us see how we can customize our widget.
Thank you for your review. We're happy to hear that you've set up your first Tolstoy and the examples provided helped you understand how to customize your widget. Thanks again, and good luck with your customized widget!
Set up was super smooth and uploading videos to each product was quicker than expected.
Great support service!
Thank you for your great review. We are absolutely thrilled to hear your setup was a breeze and uploading videos was faster than you thought! It's always a win when things go smoothly like that. We glad you had a great experience with our support team too.🌟
I love this app. It looks really cool and professional on my site. The team was very helpful in helping me to get it set up. My only wish would be that it displayed a results page at the end rather than going to a link. But the way it is currently set up is not bad. Just my preference.
Thanks so much for this wonderful review! We're excited to have you as a customer. We love this idea, and we'll get to work on it :)
Tolstoy is amazing and so is their customer service. Maxwell was so helpful and responsive when I had questions about the app!
Big thanks for your review! We hope you continue to amaze your visitors with an interactive video experience.
Thanks to Niezl for helping me to figure out my video.
She is so patient and so great.
Thanks also to Dov for staying on top of it!!!
Thank you for your review. We're excited to see your widgets! Looking forward for you to try our other features - stories and carousel.
Great app just starting with it and already so impressed by the customer service, a live chat pop up that actually responds AND saves your problem! Game changing. Thank you so much for your help
Thank you for your fantastic review! We're thrilled to hear that you're already impressed with both the app itself and our customer service. Providing excellent support is a top priority for us, and we're glad that our live chat feature was able to address your questions and save the day.
What a creative idea! Super easy to set up & the support team is outstanding. I had a little hiccup and the CEO reached out immediately.
We are so glad that you are satisfied with Tolstoy and we're excited to see what you'll do with it! Do not hesitate to contact us for any question or issue 🙏
Mikaela was amazing to work with as I was a newbie to the app. She was very informative and answered all my questions. If I need any more support, can I request her help again? Much appreciated! I am sure their entire support team is excellent.
It's great to know that you utilized the features we have. We are committed to providing excellent service and will be happy to assist you with any further support needs you may have. Thanks for sharing your positive experience!
Niezl did a wonderful job! Thank you so much for your patients! She was happy to help and always had an answer to my question.
Thanks for sharing your review! We hope you enjoy the Tolstoy features. Our team put a lot of effort into making sure you have everything you need to unleash your creativity. We can't wait to see what amazing things you'll create with it.
Amazing customer support (thanks a lot Niezl!!) and very easy to integrate and use app! Very excited to see what it can do for our conversion rate.
Thank you for your review. We're happy to hear that you've had a great experience with our customer support and we're thrilled to have you on board! We're just as excited as you are to see how our app can boost your conversion rate. 🤩