Reviews (196)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for making online shopping more engaging, which boosts sales and increases site visit duration. It features a user-friendly interface, easy integration, and allows extensive customization like video carousels. The app maintains website speed and offers smooth setup. Customer support is noted for its responsiveness and effectiveness in providing personalized assistance.

October 31, 2024

Niezl was a gem! Very clear and helpful communication. The team helped us troubleshoot and get set up quickly. Much appreciated.

Class A Jewellers
Australia
2 days using the app
November 5, 2024

Tolstoy is a great App.
Very easy to manipulate.
We hope we can achieve awesome results with this tool

Oliva
Brazil
About 12 hours using the app
July 8, 2024

Niezl from Tolstoy is amazing! Helped get set up and running on our site! Great app and great support! Thank you!

Nosta Beauty
United States
About 1 month using the app
Phantom Tools replied July 10, 2024

Thank you for your feedback! We're thrilled that you're enjoying the app. Our support team is always ready to assist you whenever you need help.

July 9, 2024

Support was excellent. I am loving the app so far and being able to get some videos on my website.

Essence & Elegance
United States
14 days using the app
Phantom Tools replied August 29, 2024

Thanks so much! We’re glad you’re loving the app and getting those videos up on your website. We're here if you need anything!

July 6, 2024

Love this app. Great way to showcase UGC on homepage and product page. The customer service has been very responsive, even setting up an onboarding call to answer my questions. Highly recommend.

ThumbPRO
United States
5 days using the app
Phantom Tools replied July 10, 2024

Thanks a lot for the kind words! We're really happy you're loving the app and finding it useful for showcasing user-generated content on your homepage and product pages. It's great to hear you've had a positive experience with our customer service team too.

July 24, 2024

Incredible app functionality, exactly what we needed with very personalisd support.

James
Balance Coffee

Balance Coffee: Buy Healthy Coffee Roasted In The UK
United Kingdom
1 day using the app
Phantom Tools replied August 29, 2024

Thank you, James! We're thrilled to hear it’s exactly what you needed.

June 4, 2024

Loving this app so far, it's been great to get some videos up on my website and really showcase our products. One of the best parts about this app is the support. Niezl was so helpful in getting this set up for me and has been super responsive. I'm looking forward to checking out the analytics and seeing how this improves our store and our customers shopping experience.

honeycombliving
Australia
7 days using the app
Phantom Tools replied June 6, 2024

Thanks for your feedback! We're excited to hear you're enjoying the app and showcasing your products. Our support team is always here to help. We can't wait for you to dive into the analytics and see the positive impact on your store!

July 9, 2024

Set up was super smooth and uploading videos to each product was quicker than expected.
Great support service!

HAAN Ready
Spain
About 19 hours using the app
Phantom Tools replied July 10, 2024

Thank you for your great review. We are absolutely thrilled to hear your setup was a breeze and uploading videos was faster than you thought! It's always a win when things go smoothly like that. We glad you had a great experience with our support team too.🌟

June 7, 2024

Really easy to install and fab customer service (thank you Mikaela)! I’m only just getting started but can already see how videos on my website are going to help customers feel more confident to purchase.

PerkyPod
Australia
1 day using the app
Phantom Tools replied June 18, 2024

Thank you so much for your feedback! We're thrilled to hear that you found our installation process easy and that Mikaela provided you with fabulous customer service. It's great to know that you're already seeing the potential of videos on your website to enhance customer confidence in making purchases.

June 21, 2024

This app is so easy to use. And support is fabulous! I hope this is affect to conversion rate.

gemish - ジェミッシュ
Japan
28 days using the app
Phantom Tools replied June 26, 2024

Glad to hear it! Thank you. Great usability and fantastic support make a big difference. Let's see those conversion rates climb!