Tolstoy Shoppable Video & UGC , 166 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to enhance the online shopping experience through features like carousels, Instagram integration, user-generated content, and product videos. It's praised for its user-friendly interface, quick setup, and not affecting website loading speeds. The support team, particularly Niezl, Mikaela, and Gilbert, are frequently commended for their responsiveness. Suitable for businesses of all sizes, it's especially beneficial for those with engaging social media content. It also provides valuable customer behavior analytics and is competitively priced.
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Niezl is awesome!!!
I was a little confused at first (only because I didn't slow down and read) but within minutes, I was able to figure the installation out on my own. Once I got that down, everything was SO EASY! I am so excited to see how these videos help with conversion. What a great way to add some personality and a true personal touch to my site. I've used other apps and this one is by far the best!
Thank you so much for the kind words! We're thrilled to hear that Niezl was able to assist you. It's great that you quickly got the installation figured out and that you're excited about the potential for these videos to boost your conversions. We're here to help you add that personal touch to your site, and we're delighted to have you as a customer. Thanks for choosing our app!
Tolstoy has been instrumental in improving the customer journey on our website! Our customers have pointed out how they love the TikTok-style content and that it has helped them make decisions easier while choosing between our various aromas.
Big shout out to the whole team, maybe the most supportive customer success we have experienced from any SASS tool and special mention to the G, the legend our account manager Roni.
Don't sleep on Tolstoy - sign up today!
We're thrilled to hear that Tolstoy has made a positive impact on your customer journey! It's great to know that your customers appreciate the TikTok-style content and find it helpful in their decision-making. Thank you for your review.
My experience with Tolstoy has been wonderful thanks to Niezls customer support. They truly care about making sure each user is looked after. Every single time we have had a question about the app, or need to make changes, they have been quick to response and helped us throughout the entire process. I LOVE this app, the features and a big thank you to Niezl who was a big part of making this whole experience seamless and wonderful!
We're so glad to hear that you've had a wonderful experience with Tolstoy, especially with our customer support. It's great to know that we've made the whole process seamless for you. Thanks for the kind words, and we're thrilled that you love our app and its features!
Loving the app so far.
Thank you. Thrilled to hear you're enjoying the app!
Just Installed & Mikaela was awesome service -- had a few questions about making it compatible on different landing pages and making it just right, she answered every question in a matter of seconds with screenshots and made the onboarding easy. Great app for all Shopify stores to humanize their brands
We're glad to hear you had a great experience with our support team. We're all about helping Shopify stores add that human touch. Thanks for the feedback! 🙌
Great customer support. Have used Tolstoy before and quite excited to see the results on my new website!
Thank you for your review and we appreciate your kind words about our customer support. We're excited to see the results on your new website too! If you ever have any questions or need assistance along the way, feel free to reach out.
Great customer service and such a cool app! I needed some help launching my first Tolstoy and Mikaela was incredibly helpful and patient. Highly recommend!
Thank you so much! We're thrilled to hear that you're enjoying our app and that you had a positive experience with Mikaela. If you ever need more assistance or have any questions in the future, please don't hesitate to reach out. We appreciate your recommendation!
love it
Thank you so much! Appreciate your kind words.
Mikaela was very helpful in getting my first Tolstoy up and live one our site! Thank you for your assistance and taking the time to walk me through what to do!
Thank you so much for your kind words and positive feedback! We are thrilled to hear that we are able to assist you in getting your first Tolstoy up and live on your site. It was our pleasure to guide you through the process and ensure that you felt confident in setting up your first Tolstoy.
Still waiting to see how it affects sales but we're really pleased with the way the app works and also the customer service - top drawer. Thanks, team.
You're welcome! We're glad to hear that you're satisfied with the app's performance and our customer service. We understand that the impact on sales is still being observed. We appreciate your support and value your feedback.