Reviews (221)

Overall rating
4.8
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting website conversions and engagement through visually engaging and interactive video features like carousels and shoppable videos. It integrates seamlessly without slowing down the site and offers customization options. Merchants appreciate the responsive support team for their quick assistance and continuous updates with new features, enhancing online customer experiences.

November 5, 2024

Tolstoy is a great App.
Very easy to manipulate.
We hope we can achieve awesome results with this tool

Oliva
Brazil
About 12 hours using the app
August 22, 2024

This app has become the most widely integrated app across our site. We're using it on nearly every product page, on our instructions and educational pages, and more. It's really easy to use and implement, and the support team is immaculate. Whenever I've had questions they've been so polite and great at follow up too. Thank you tolstoy team -- customer for life!

Leaf Shave
United States
9 months using the app
Tolstoy replied August 29, 2024

Thank you so much for your kind words! We're thrilled to hear how much you love the app and appreciate your support. We're here for you, always!

October 4, 2024

The support from Niezl has been amazing. We have only just set up Tolstoy, but so far so good!

Art of Hope
Australia
2 days using the app
September 24, 2024

I was having issues with my video and spoke with Mikaela to troubleshoot. She was more than helpful, and went as far as to actually install the correct video on my site and on mobile. I expected the usual support response that tells you to read an article, but this 1-on-1 HUMAN interaction was so appreciated!

Paperclip
United States
10 days using the app
Edited September 20, 2024

We have some challenges during implementation but the Tolstoy team has been very helpful and supportive in helping to resolve all the issues. I like the UI, not much customization is needed, it goes with any theme. It is also super easy to import your videos and it has been running smoothly on our site.

Charmed Aroma
Canada
4 days using the app
July 31, 2024

Very helpful Team! Thank you to Mikaela and Niezl, you guys are amazing.

I talked with Mikaela from Tolstoy about changing location of arrows on my main page carousel, as they were not very intuitive, and the Tolstoy team was absolutely helpful beyond my expectations in customizing it. Not only did they send me an updated code, but also helped me implement all the changes, and now the arrows are exactly where I wanted them.

Everything happened very efficiently as well - from my email to proposing and implementing the custom to solution in a matter of one or two days.

Apart from customer support, the app itself is rather easy to navigate. So far I like the design and functionality.

Preloved Branded
Hong Kong SAR
3 months using the app
Tolstoy replied August 29, 2024

Thank you so much! We’re thrilled to hear that our support team was able to assist you with customizing the carousel arrows on your main page. We’re glad the process was quick and efficient, and that you’re happy with the results. It’s great to hear you’re enjoying the app’s design and functionality too!

November 26, 2024

thanks for fast technical support

Dundulio g.
Lithuania
About 3 hours using the app
March 12, 2024

The Team at Tolstoy have been amazing. Quickly fixing an issue with our out of stock feature. Communication was excellent with Niezl, was the best experience from any app we work with! Would definitely recommend this app, easy to set up, create carousels and user friendly + great customer service if you run into any hiccups!

The Mad Hueys
Australia
12 months using the app
Tolstoy replied March 14, 2024

Thank you so much for your kind words! We're thrilled to hear about your positive experience with our team. Your recommendation means the world to us. We're here for you anytime you need assistance or have questions. Thanks for choosing Tolstoy!

March 16, 2024

A very wonderful application and it has everything I need. also, the support team is very good.

I contacted them because I do not know how to use part of the application well, and they provided me with sufficient assistance.I highly recommend them, they know how to satisfy customers and have the best novelties that benefit the stores

SHEGLITTARY
United Kingdom
6 months using the app
Tolstoy replied March 27, 2024

What a delight to hear! It's great that the application has everything you need, and even better to know that our support team was able to provide you with the assistance you required. Thanks for the glowing recommendation, it's clear they're dedicated to customer satisfaction and innovation! 🌟

March 20, 2024

This app's performance and features have me genuinely excited. It's evident that it'll be a game-changer for our online store, elevating the shopping experience for our customers and ultimately driving more sales. Its user-friendly interface and flawless integration with Shopify make it a breeze to manage. I must commend the Tolstoy team for their exceptional customer service – always there to assist promptly and effectively. Without a doubt, I highly recommend this app!

FaceFlex Türkiye
Türkiye
7 months using the app
Tolstoy replied March 27, 2024

Wow, your excitement is contagious! It's wonderful to hear how impactful the app has been for your online store. It sounds like you're poised for success with our features and seamless integration. Thanks for the recommendation! 🚀