Reviews (222)

Overall rating
4.8
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting website conversions and customer engagement through interactive features like video carousels, shoppable videos, and quizzes. They appreciate its ease of use, with setups achievable in under two minutes, and praise the responsive customer support that regularly updates the app with new, performance-enhancing features. It's valued for improving the shopping experience and driving sales.

May 28, 2024

Great app to feature UGC content. I'm using it to show UGC content on our PDP. The app is super easy to use and I was able to setup in minutes. The team is also super responsive and able to assist.

BEAUDEGA
Australia
About 4 hours using the app
Tolstoy replied May 30, 2024

Thank you for the fantastic feedback! We're delighted to hear that our app is helping you showcase UGC content on your PDP so effectively. It's great to know that you found the setup process quick and easy. Our team is always here to support you, and we're glad we could assist.

March 13, 2024

Incredible app at a reasonable price. Mikaela from Tolstoy was super helpful with the setup too and replied really quickly. 10/10

Urban Veda
United Kingdom
1 day using the app
Tolstoy replied March 27, 2024

That's wonderful to hear! We're delighted that you're happy with the app and our support team, especially Mikaela's assistance. Thanks for the glowing review! 🌟

March 15, 2024

its very good

PRETTY JELLY
France
9 months using the app
Tolstoy replied March 27, 2024

Thank you for your feedback! We're glad you find it helpful.

Edited June 20, 2024

Tienen muy buen servicio al cliente, su respuesta es rápida y asertiva. y no hay aplicaciones que sean similares. Esta app si tiene algo que marca la diferencia.

Básicos ÉCLAT
Colombia
14 days using the app
Tolstoy replied June 26, 2024

¡Muchas gracias por tus amables palabras! Nos alegra mucho saber que nuestro servicio y nuestra app son únicos y te han dejado una buena impresión.

August 11, 2021

I love this app. I really love the customer service. they answered questions in a timely matter. I I totally recommend this for your website

Ellice Darien Beauty
United States
Over 3 years using the app
Tolstoy replied August 16, 2021

Thanks so much!!!!! We love supporting all of our early users :) Always here to help with anything you might need!!

January 28, 2022

Love how easy this app was to use and it is really helpful in increasing our AOV. Highly recommend. Love it!

DEUX
United States
Almost 3 years using the app
Tolstoy replied January 31, 2022

We're so glad that you find Tolstoy helpful and easy to use! Amazing feedback, thank you so much :)

November 24, 2021

Frankly, i must say that this app is really incredible. We have been expecting this kind of app for a long time, and we found it. We already start using it for our support center and we are now doing the videos for the sales part of our website. It's really user friendly and great support from the team.

Daewoo Security
France
Almost 3 years using the app
Tolstoy replied November 24, 2021

Wow! Thank you so much for your amazing feedback, we are so glad you're enjoying our app, and we're super excited to see what you'll do with it!

March 8, 2022

Really cool app! Great way to provide a deeper connection and a more engaging way of presenting information to potential customers. Have been enjoying Tolstoy a lot. Galia and the team offer awesome support as well :-)

SARTORO
United States
Almost 3 years using the app
Tolstoy replied March 9, 2022

Thank you so much for your review Andy! We love how you use Tolstoy to address FAQs and welcome visitors into your site. Keep up the amazing work!

January 25, 2022

Very useful tool. Have implemented a welcome series on the website. Samantha reached out to us showing more features in how we can implement videos on product pages and in marketing campaigns. Highly recommend.

Oskar's Wooden Ark
Australia
Over 2 years using the app
Tolstoy replied January 26, 2022

We're so glad you're enjoying Tolstoy and exploring our features! Thank you so much for your kind words!

February 1, 2023

I'm very impressed by the customer service, Mikaela is amazing. Also, the app is so good, it has so many features. I especially like how it helps customers to engage with your brand. Thanks again!

+guapa.™
United Kingdom
Over 2 years using the app
Tolstoy replied February 6, 2023

Thank you so much for the positive feedback about our app! We are thrilled that you liked the features, as well as the customer service. We strive to create the best possible experience for our customers, and it's wonderful to hear that we've succeeded in that mission.