Trackify Facebook Pixel,TikTok

Trackify Facebook Pixel,TikTok

Reviews (357)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective Facebook Pixel integration and ability to manage multiple pixels, enhancing ad campaign tracking and performance. The user-friendly interface and detailed analytics significantly boost ROAS. Merchants also appreciate the quick setup, swift problem resolution, and educational support that improves their understanding and use of tracking mechanisms, leading to immediate sales improvements and valuable data insights.

June 11, 2025

I had been struggling to install the Meta Pixel on my Shopify store and tried multiple solutions without success. The support engineer was extremely patient, knowledgeable, and guided me step-by-step through the process. They explained things clearly, helped identify the issue quickly, and made sure everything was working perfectly before ending the chat.

Their professional and helpful attitude made the whole experience smooth and stress-free. I really appreciate the quick resolution and their dedication to helping me. Thanks a lot for the excellent support Deep!

Tribes
India
2 days using the app
Trackify X replied June 17, 2025

Thank you so much for the wonderful review! We're really glad to guide you through the Meta Pixel setup and make the process smooth and stress-free. Your kind words mean a lot to our team—always here to help whenever you need us!

March 2, 2025

I just wanted to take a moment to thank Etienne for their excellent support. The assistant I worked with was incredibly helpful and responsive to my issue. They took the time to thoroughly explain the steps needed to resolve my concerns and provided clear instructions, making the process much easier for me.

Thanks to their help, I was able to get my Pixel properly set up and start tracking the "Purchase" event correctly on Facebook. I truly appreciate their dedication and quick assistance.

I highly recommend Trackify for anyone looking for a reliable tracking solution. The support team is fantastic, and they make sure to address any issues promptly

SLEEKY
France
3 months using the app
Trackify X replied May 6, 2025

Thanks so much for your kind words! We're glad Etienne could help you get everything set up and tracking properly. We truly appreciate your recommendation and are always here if you need anything else!

— The Trackify Team

April 26, 2025

Trackify X has completely transformed how I manage and optimize my Facebook pixel data—installation was seamless, and the dashboard is intuitive and powerful. But what truly sets them apart is their top-tier customer service. The team not only responded promptly to my questions, they even gave me a call to walk through setup and answer everything in real time. Their proactive, hands-on assistance got me up and running faster than I ever expected. Highly recommend Trackify X for anyone serious about tracking and scaling their Shopify store!

Promagg.ro
Romania
About 3 hours using the app
Trackify X replied May 6, 2025

Thank you for your fantastic review! We’re thrilled to hear that Trackify X has made a significant difference in managing and optimizing your Facebook pixel data. Our team is dedicated to providing hands-on, proactive support, and we’re glad it helped you get up and running quickly. Your recommendation means a lot to us, and we’re always here to assist you in scaling your Shopify store!

March 10, 2025

Great support team ! They are really reactive and very efficient ! They help you with whatever you need. For me it's perfect to have a helpful client service as a beginner in Shopify. This app was recommended to me by e-commerce experts, now i understand why.

Tolmea
France
4 months using the app
Trackify X replied May 6, 2025

Thank you so much for your kind feedback! We’re delighted to hear that our support team has been responsive and helpful during your Shopify journey. It means a lot to know that Trackify is meeting your expectations and earning the trust of both beginners and e-commerce experts. We're always here if you need further assistance!

— The Trackify Team

January 25, 2025

Bad Experience with the app, in a week it crashed 2 times, none of the app reps informed me so we were running without a pixel...

this is NOT cool.

the app initially looked very promising due to the multiple pixels etc,
However they must work on their STABILITY and actually inform store owner & tell them what to do when the app crashes (i had to go to event manager and then understand that for 2 days the app isn't sending any server events...)

Tailored Canvases
United States
7 months using the app
Trackify X replied February 19, 2025

We sincerely apologize for your recent bad experience, the recent outages were due to Los Angeles wildfires severing a core network cable to our main Quadranet server facility that houses our largest server, which powers Trackify - and that is why this outage has lasted so long.

June 11, 2025

My go to tracking app. Always works well, and support is very helpful!

Expresspathology
Australia
About 1 month using the app
Trackify X replied June 17, 2025

Thank you so much! We're honored to be your go-to tracking app and glad to hear everything’s working smoothly. Always happy to help!

June 2, 2025

They have a very good support!
They helped me with all the configurations of Facebook.
So helpful and super kind and patient.

SOLOCBD
Spain
2 days using the app
Trackify X replied June 17, 2025

Thank you! We're so glad we could help with your Facebook setup. Always here if you need us—appreciate the kind words!

December 27, 2024

10/10 Customer Service
I had an exceptional experience with Trackify. The team went above and beyond to ensure everything was resolved seamlessly. Their attention to detail, responsiveness, and willingness to assist made the entire process smooth. Can’t wait for the pixels to start kicking in! Highly recommend!

Chalk Gazelle Boutique
United States
Almost 3 years using the app
Trackify X replied December 30, 2024

Hi Chalk Gazelle Boutique,

Thank you for sharing your experience! We’re glad to hear that our team ensured everything was resolved seamlessly.

Thanks for trusting Trackify and for your recommendation!

April 8, 2025

Quiero hacer esta reseña en español para que otros administradores de negocio que hablen español se animen a usar esta aplicación que es excelente, configuración sencilla, increíble atención al cliente y definitivamente las ventas desde el día 1 se ven impactadas por el cambio.

jako - tienda online
Colombia
About 24 hours using the app
Trackify X replied May 6, 2025

¡Muchísimas gracias por compartir tu experiencia! Nos alegra saber que la configuración fue sencilla y que nuestro equipo de atención al cliente pudo ayudarte eficazmente. Es un honor que recomiendes nuestra aplicación a otros emprendedores hispanohablantes. Estamos comprometidos en ofrecer soluciones que impacten positivamente en tus ventas desde el primer día.

¡Gracias por confiar en nosotros!

February 8, 2025

Great app and service. My Pixel didn't track properly all the time, I noticed a huge difference on the first day of using the app. I also received help when I asked about problems. I am very satisfied!

illstinct®
Germany
About 12 hours using the app
Trackify X replied February 24, 2025

Thanks for the feedback! We are happy our support team was able to resolve your issue quickly.